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The Lounge at Lilianfels

€€ - €€€
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5-19 Lilianfels Avenue | Katoomba, Katoomba, New South Wales, Australia
+61 2 4780 1200
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205 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Sydney, Australia
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago via mobile

I made an impromptu visit today 20/3/17 as I was passing, I rang at 11.30am from the gate & asked if high tea was avail & Anna/Anne responded 'of course come up to the Lounge'. Reception directed me to the lounge, it was unattended so I waited a short time near the bar before taking a seat. After a short... More 

Helpful?
Thank Maude G
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Maude G, Thank you for reviewing your recent experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa. I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for with our afternoon high tea service. I hope you accept my apologies, and rest... More 

Northop, United Kingdom
Level Contributor
68 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The lounge is more like the governors lounge rather than a five star hotel. There are top hotels all over the world but only a few hotels that make one feel like aristocrats.

Helpful?
Thank GrahamJubb
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear GrahamJubb, Thank you for reviewing your recent experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa It’s a pleasure to read that you enjoyed the offering of our Lounge, and that the Team looked after you. I look forward to welcoming you back to Lilianfels Lounge in the future. With thanks, Ralf Bruegger Group General Manager More 

Katoomba, Australia
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We went to the lounge bar before dinner with visiting guests. The setting always impresses as does the cocktail menu. I had the classic champagne cocktail which was lovely (although a little pricey at $25) and the rest of the table had beers. Service was professional and friendly but they did seem to get busy later on and we had... More 

Helpful?
Thank blackettangela
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear blackettangela, Thank you for reviewing your recent dining experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa It was great to read that you enjoyed cocktails & snacks in the Lounge. I hope we can welcome you back to Lilianfels Lounge in the future. With thanks, Ralf Bruegger Group General Manager More 

Kellyville, Australia
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

I came here with the wife for a cocktail before dinner. She had a champagne cocktail and I opted for the beer. Prices arnt cheap but the location is impressive and the staff professional and helpful. Bar snacks were a little disappointing for a bar of this standard, but overall it was a good experience.

Helpful?
Thank jth0mass0n
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear jth0masson, Thank you for reviewing your recent experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa I was pleased to read that you chose the Lounge in which to partake in pre dinner drinks. Happy to hear the Team looked after you, & will address your concerns regarding the bar snack with our Head Chef. I hope... More 

Katoomba, Australia
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

Ive had high tea here twice and have loved it on both occasions. The lounge interior is beautiful...country style but with modern touches. Service has been professional and friendly. The high tea is a good mix of savoury and the sweets. I had the french champagne version with a glass of pol roger. Def recommend for a girls trip or... More 

Helpful?
Thank jacintabrownbill
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear jacintabrownbil, Thank you for reviewing your recent experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa It’s a pleasure to read that you enjoyed a relaxing Luxurious high tea and our team that looked after you. We look forward to welcoming you back to the Lounge again. With thanks, Ralf Bruegger Group General Manager More 

Sydney, Australia
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

Piano player added a feeling of decadence to the old fashioned, but immaculately and well kept high end resort.

Helpful?
Thank Lcatt0
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Lcatt0, Thank you for reviewing your recent dining experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa It’s a pleasure to read that you enjoyed the time that you spent in the Lounge. Our pianists add to the atmosphere, & your appreciation of that will be passed along. I hope we can welcome you back to Lilianfels... More 

Sonoma, California
Level Contributor
34 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 February 2017

The Lounge at Lilianfels is very attractive and comfortable. A great place to hang out. We found the food just average. It's more casual than the fine dining options, and less expensive. A drink and some starters might be the best way to enjoy the Lounge.

Helpful?
Thank Scott M
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Scott M, Thank you for reviewing your recent experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa. I was pleased to read that you enjoyed the comfort and casual aspects of our Lounge. Your feedback regarding the menu will be addressed by our Head Chef. I hope we can warmly welcome you back to Lilianfels Lounge in... More 

Copenhagen, Denmark
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 4 February 2017 via mobile

We visited Lilianfels on the 4 February 2017 for a casual evening meal. As a local resident who has seen this hotel develop over many years, we were very disappointed in the standard of service. 40 minutes until our drinks were served, despite being asked by 3 different staff what we would like. The aperitifs were served with flat mixers... More 

Helpful?
2 Thank Geraldine S
Carlisle, United Kingdom
Level Contributor
112 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 29 January 2017

This is a fairly informal setting to enjoy food. You have a choice of seating, from sofas to table and chair. There is a reasonable choice on the menu but not particularly exciting. I had steak and my wife had chicken, both of which were enjoyable. The waiter provided good service and was pleasantly friendly.

Helpful?
Thank John G
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear John G, Thank you for reviewing your recent dining experience at Lilianfels Lounge at Lilianfels Blue Mountains Resort & Spa. It was a pleasure to read that you enjoyed the more relaxed atmosphere that our Lounge provides & our Team that looked after you. Your concerns regarding the menu items will be addressed with our Head Chef. We all... More 

Adelaide, Australia
Level Contributor
57 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 11 January 2017 via mobile

I love it when staff know just what to say to make you feel comfortable and relaxed. In the Lounge at Lilianfels, in Katoomba, they have great staff and they really care about making you relax and enjoy the experience of an exquisite location on a perfect night. I recommend you come here to stay and that you hang out... More 

Helpful?
Thank Francene1
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Francene 1, I was so pleased to read your review. Making each guest feel comfortable & at home in the Lounge is exactly what we strive to achieve. I glad that you had the opportunity to relax & enjoy. We all look for forward to welcoming you back to the Lounge in the future. Warmest Regards, Ralf Bruegger Group... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Australian, British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available, Wheelchair Accessible
Good for
Romantic, Child-friendly, Special Occasion Dining, Business meetings
Location and Contact Information
  • Address: 5-19 Lilianfels Avenue | Katoomba, Katoomba, New South Wales, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Blue Mountains  >  Katoomba
  • Phone Number: +61 2 4780 1200
Description
The Lounge invites guests to relax in plush Victorian armchairs, curl up by the fireplace with a book, or simply gaze out over the spectacular views of the Jamison Valley. Afternoon tea is served in grand tradition daily and a stylish mahogany bar is the perfect setting for pre-dinner drinks.The Lounge offers all day dining from 11am to Late Monday to Sunday, sumptuous afternoon teas and refreshments served both inside and outside in the adjoining garden.

Questions & Answers

Questions? Get answers from The Lounge at Lilianfels staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?