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The Waiting Room

€€ - €€€, International, Gluten Free Options
Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
+61 3 9292 5777
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  • Excellent55%
  • Very good24%
  • Average15%
  • Poor3%
  • Terrible3%
Travellers talk about
“scones” (12 reviews)
“beef sliders” (2 reviews)
“salad” (4 reviews)
Open Now
07:00 - 22:00All hours
Australian, International, Gluten Free Options
€€ - €€€
Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
All Details
Write a ReviewReviews (103)
Traveller rating
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1 - 10 of 102 reviews

Reviewed 3 weeks ago via mobile

Hidden away in the Crown lobby, separated from the crowds. EXCELLENT coffee, and a beautiful range of cakes made by the Sous Chef on the premises. Also, service was wonderful. We will be back.

Thank ALoBi
Reviewed 28 October 2017 via mobile

I’ve been to TWR a couple of times this year and there are two consistent things - 1) drinks are awesome 2) expect to wait! While the staff are lovely the service here is down right terrible. If you try to order at the bar...More

Thank Keran M
Reviewed 20 October 2017 via mobile

Perfect place to catch up with friends and families. The ambience was great and it was very cozy. The waiting staffs were very welcoming and attentive. They would constantly fill up our tea pots and also asked if we needed more coffee. The high tea...More

Thank ClaL88
Reviewed 25 August 2017 via mobile

A nice place to stop for a coffee, wine or some snacks. It has a nice variety and is a great place to meet up with friends or colleagues

Thank Sharport67
Reviewed 22 August 2017 via mobile

Gorgeous decor, fantastic views, wonderful drinks selection. The service was prompt and the staff were polite and helpful. This will become a regular haunt!

Thank Dilini K
Reviewed 31 July 2017

Absolute favourite of mine in Melbourne. Have conducted business meetings here, family get togethers, birthday parties and more. I love the serene luxurious atmosphere, the staff are more than accommodating, the food delightful and the live music just tops of the experience. Found The Waiting...More

Thank Ellie C
Reviewed 12 June 2017 via mobile

Specially my hubby is not a friend for High tea. We had a bunch very attentive staff. Our tea cups were constantly being asked if we would like it be topped up. Thank to Bradie & Helen the manager. For me I had a cup...More

Thank Waiske
Reviewed 30 May 2017

Our experience at The Waiting Room was really made extra special by the staff member who assisted us with our choices, whose name is Virag. She was so knowledgeable, so friendly and made us feel very special. We had Afternoon High Tea and a selection...More

Thank Toujo
Reviewed 16 April 2017

Great place for a cuppa.... Excellent service with a smile....tea was near to perfect as was the coffee, very comfortable and very pleasant, certainly return.

Thank Stephenb2211
Reviewed 15 April 2017 via mobile

Went with my wife and I have been blown away by their service and quality. The food is simply Devine... it's a must visit.

1  Thank armand076
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Ask a question
Questions & Answers
Marilyn R
21 June 2016|
AnswerShow all 3 answers
Response from CrownHotelsAu | Property representative |
Hi Marilyn, The Waiting Room offers a selection of sweet and savoury pastries from 6.30am each morning. The all day menu starts at 10.00am and features light breakfast options. This menu can be viewed on the Crown... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$56
Lunch, Breakfast, Dinner, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Accepts Credit Cards
Open Hours
10:30 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +61 3 9292 5777
The Waiting Room is one of Melbourne's most luxurious lobby bars, where old world grace and glamour meets new world contemporary opulence and style. Inspired by the elegance of the 1940s, The Waiting Room bestows not only a classic cocktail and wine list, but also an exquisite small plates menu which has been tailored to tempt and delight any palate. The Waiting Room offers an afternoon tea experience daily. A quintessentially British tradition since the 1800s, afternoon tea was created as a mid-afternoon meal to satisfy hunger created between early lunch and late dinner. Served on a three-tiered silver stand, the tea services include a delectable selection of assorted sandwiches, savouries and sweet things, served with Jing Tea and Vittoria Coffee. Afternoon tea at The Waiting Room is served daily from 12-5pm.
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