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The Waiting Room

€€ - €€€
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Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
+61 3 9292 5777
07:00 - 22:00
Open now
See all hours
Sun 10:30 - 22:00
Mon - Thu 07:00 - 22:00
Fri 07:00 - 00:00
Sat 10:30 - 00:00
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91 Reviews from our TripAdvisor Community

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Time of year
Showing 90: English reviews
Level Contributor
12 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 15 January 2017

I like the ambience here, not so crowded and kind of having my own space. The chocolate cake is very nice and coffee is just average and pricing is very fair and I think i considered cheap for such a great portion of cake. It tastes so yummy and moist. Service was quick and professional.

Thank Jane B
Level Contributor
127 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

After a lovely meal in the casino, hubby and I felt like a last drink and something sweet before heading to the hotel. After checking out Rosetta and basically being told 'no' and given a whole lot of attitude..we felt deflated. We headed to The Waiting Room and were met by a number of lovely smiling faces! We ordered drinks... More 

Thank Vic820
Southbank Victoria
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 December 2016

I love this place but last night we were told their kitchen closed the at 6pm, "what the" not sure how to feel about this place now. We love your beef sliders but alas we had none last night, maybe close your kitchen at 9pm, 6pm is just too early. It's great place for drinks and desserts if you don't... More 

Thank N6093YZsuel
Melbourne Australia
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 November 2016 via mobile

Very stylish and elegant Excellent snack meals Full bar Situated inside the main lobby area Excellent service AUD$14 for Brooklyn beer But you get a heap of nuts and nibbles included Nice if you want to impress someone

Thank David S
Level Contributor
103 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 27 August 2016 via mobile

Lovely location inside this excellent hotel and truly exquisite cakes!!! This is a lovely little coffee and cake place - as well as serving alcohol and champagne for those who want to indulge further. The presentation of the cakes is exceptional. Well worth a trip.

Thank Craigandjiffy
Melbourne, Australia
Level Contributor
593 reviews
438 restaurant reviews
common_n_restaurant_reviews_1bd8 199 helpful votes
5 of 5 bubbles Reviewed 7 August 2016 via mobile

Had our afternoon tea here & lucky enough to spot a couple D grade celebrities - meshel Laurie & danii Minogue. The cakes are only $9 & great value for money. Soy chai latte: 5/5 Chocolate cremaux: 4/5 Cassis sponge: 4/5 Service: 5/5 Value: 4.5/5 Overall: 4.5/5

Thank LC888
Melbourne, Australia
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 July 2016

I have visited The Waiting Room several times and enjoyed their High Tea a couple of times. I highly recommend taking someone special here for the High tea or an afternoon aperitif or just a sandwich and hot chips. Take a seat outside and watch the people come and go into the marvellous Crown complex or sit inside and while... More 

Thank Thepurplegirls
Southbank Victoria
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

This place is great and the staff are very accomodating, been here for high tea but I can't go past without having their beef sliders, omg when I took the first bite. Oh the little biscotti you get with your coffee is really yum.

Thank N6093YZsuel
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 24 July 2016

This was the 2nd time we have gone to the The Waiting Room for HIgh Tea and have to say was very disappointed. The sandwiches was very small and even the savoury dishes. I think for the money we spent the sandwich should have been much larger. I will not be going back again

1 Thank XenaWarriorqueen
Melbourne, Australia
Level Contributor
57 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 July 2016

We spent an enjoyable sunday afternoon having High Tea at "The Waiting Room". From the moment we arrived to when we left the service was excellent. The menu options were clearly explained to us and we decided that the standard offering was what we wanted. This comprised savouries, sandwiches and sweet pastries with bottomless cups of tea, coffee or hot... More 

Thank ThePaperMan

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$9 - US$57
Australian, International, Gluten Free Options
Lunch, Breakfast, Dinner, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations
Open Hours
10:30 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +61 3 9292 5777
The Waiting Room is one of Melbourne's most luxurious lobby bars, where old world grace and glamour meets new world contemporary opulence and style.

Inspired by the elegance of the 1940s, The Waiting Room bestows not only a classic cocktail and wine list, but also an exquisite small plates menu which has been tailored to tempt and delight any palate.

The Waiting Room offers an afternoon tea experience daily. A quintessentially British tradition since the 1800s, afternoon tea was created as a mid-afternoon meal to satisfy hunger created between early lunch and late dinner.

Served on a three-tiered silver stand, the tea services include a delectable selection of assorted sandwiches, savouries and sweet things, served with Jing Tea and Vittoria Coffee.

Afternoon tea at The Waiting Room is served daily from 12-5pm.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Waiting Room and other visitors
1 question
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Melbourne, Australia
9 months ago

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?