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Southbank Grill

€€ - €€€
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U 17 29 Palmer St, Townsville, Queensland 4810, Australia
+61 7 4726 5265
Website
Today
06:00 - 09:00
17:00 - 21:00
Closed now
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Hours:
Mon - Fri 06:00 - 09:00
Mon - Sat 17:00 - 21:00
Sat - Sun 07:00 - 10:00
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93 Reviews from our TripAdvisor Community

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Traveller type
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Showing 93: English reviews
Townsville, Australia
Level Contributor
39 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

we all had something different and we all loved our good, there was a good variety and service was really good, would and have eaten there a couple of times

Helpful?
Thank Minnie F
Rydges T, Operations Manager at Southbank Grill, responded to this review

Hi Minnie F Thank you very much for your review. I will pass your lovely comments onto the F&B team. We look forward to welcoming you back to dine with us soon. Elaine Quinn F&B Operations Manager More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 February 2017 via mobile

Excellent dinner. Very busy but staff still did an outstanding job. We had the chicken and the sole. Both we're delicious. Highly recommended.

Helpful?
Thank Peter N
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for your feedback Peter N I so glad you enjoyed your "Early Valentine" with us. We did have a very busy service but I'm glad you feel the staff did an outstanding job. We also think the chicken and the sole are rather delicious. Many thanks More 

Traveller
Level Contributor
50 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 January 2017 via mobile

Can recommend the cheesy garlic bread and pan fried prawns. Very appetising. Room service was super quick

Helpful?
Thank Angela H
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for your feedback Angela H I'm glad you enjoy your recent room service whilst staying at Rydges Townsville. I'll pass your feedback onto the team. Many thanks More 

Level Contributor
91 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 18 January 2017

Meet some friends here for some drinks and decided to stay for dinner, steaks were great and service was exemplary

Helpful?
Thank Terry L
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for your feedback Terry L I'm so glad you came for drinks and stayed for dinner. I'll pass your comments onto the team. many thanks. More 

Switzerland
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 January 2017

Good food, especially Steak, but other food was also available. My favourite: the house salad, really fresh

Helpful?
Thank altberg2016
Rydges T, Operations Manager at Southbank Grill, responded to this review

Dear altberg2016 Thank you for your feedback, Im delighted you enjoyed your recent visit to the Southbank Grill. I'll pass your comments onto the team. Many thanks More 

Charters Towers, Australia
Level Contributor
106 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 5 January 2017

I was a little concerned when I noticed the breakfast chef that always looks after our little coeliac was not there, however staff were great. Thanks Chef and staff!

Helpful?
Thank Jenny T
Rydges T, Operations Manager at Southbank Grill, responded to this review

I'm delighted you enjoyed breakfast even when our usual chef was on holiday. I will pass your feedback onto the team. Many thanks. More 

Burnley
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 29 November 2016

29th November booked in to the restaurant and had a drink outside round the pool which was lovely and relaxing. We went inside and were shown to our table in the window by a member of staff who was polite and friendly. My partner ordered the 3 cheeses and garlic bread to start and thought it excellent. We both ordered... More 

Helpful?
Thank 999Sheela
Rydges T, Operations Manager at Southbank Grill, responded to this review

Dear 9999Sheela Thank you very much for your delightful review of your recent visit to our Southbank Grill. I have also passed on your comments to Cirstyn and Yasmin who looked after you on Tuesday evening. We look forward to welcoming you back soon. Elaine Quinn, Operations Manager More 

Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 21 November 2016

A group of 4 and we purposely went to this restaurant to get a good eye fillet steak. We were a little worried on arrival as the restaurant was quiet compared to the others on the street which were experiencing a busy Saturday night. We ordered entrees & mains - 3 of us wanting the eye fillet. Our drinks came... More 

Helpful?
Thank tra231
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for your feedback Tra231, I was saddened to read of your experience with us on Saturday night. I was contacted to say that we had had a table of four people walk out due to the fact we had only 1 eye fillet available. The chef had also contact me earlier in the night to advise that he... More 

Townsville, Queensland, Australia
Level Contributor
122 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 10 November 2016

We were there on a week night - few customers. Service was therefore good. Pleasant and attentive. It was a bit expensive considering the choice both in Townsville and in that street. Most meals in the $30+ range although the risotto was only $24. Wine in the higher price range too. There are restaurants in the same price range in... More 

Helpful?
Thank Margie M
Rydges T, Operations Manager at Southbank Grill, responded to this review

Dear Margie M, Thank you for your feedback on the Southbank Grill and the service you received from our lovely staff. Im glad that you found the free meal voucher in the entertainment book a bonus. Elaine Quinn, Operations Manager More 

Brisbane, Australia
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 7 November 2016 via mobile

Went for a romantic dinner. Got the bread to start that was OK, but a little stale. Then the Avacado for entrée to share. $24 for 1 x Avacado topped with diced onion, pineapple and melted cheese but tasted very bland as though it were missing something. Main we had the chicken Gruyere and the special slow cooked pork shank.... More 

Helpful?
Thank Jen C
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for taking the time to write your review. It's disappointing that we let you down on your dining experience. I'm sorry you found our food to be bland, salty and tasteless. I've also noted that we also failed to deliver adequate water to your table. I will investigate the issues you have raised and I will discuss your... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$21 - US$50
Cuisine
Australian, Steakhouse, Gluten Free Options
Meals
Breakfast, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Highchairs Available, Wheelchair Accessible
Open Hours
Sunday
07:00 - 10:00
Monday
06:00 - 09:00
17:00 - 21:00
Tuesday
06:00 - 09:00
17:00 - 21:00
Wednesday
06:00 - 09:00
17:00 - 21:00
Thursday
06:00 - 09:00
17:00 - 21:00
Friday
06:00 - 09:00
17:00 - 21:00
Saturday
17:00 - 21:00
07:00 - 10:00
Location and Contact Information
  • Address: U 17 29 Palmer St, Townsville, Queensland 4810, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Townsville
  • Phone Number: +61 7 4726 5265

Questions & Answers

Questions? Get answers from Southbank Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?