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    bel cibo

    1,058 Reviews
    ) #27 of 77 Restaurants in Port Douglas €€ - €€€ Italian, Pizza, Mediterranean
    Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
    +61 7 4099 6330
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    Overview
    4.0
    1,058 reviews
    • Excellent44%
    • Very good35%
    • Average11%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “cibo” (97 reviews)
    “pasta” (123 reviews)
    “flash fried calamari” (11 reviews)
    Open Now
    All hours
    CUISINES
    Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Gluten Free Options
    PRICE
    €€ - €€€
    RATINGS
    Service
    Food
    Value
    Atmosphere
    LOCATION
    Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
    All Details
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    Reviews (1,058)
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    1 - 10 of 1,041 reviews

    Reviewed 5 days ago
    What delicious Italian food!!

    After a big weekend we just wanted a more simple/easy meal.....wrong..... the food was absolutely delicious, and what great choice on the menu.....hard to decide what to have!! The service was great ot to over attentive, the restaurant was modern with a veiw over the...More

    Thank Billie012013
    Reviewed 1 week ago
    Lovely Fresh Italian Food

    Have dined at Bel Cibo twice this week and both times have been enjoyable. All of the food has tasted lovely and you can taste that fresh seafood and produce has been used. All of the staff are friendly and attentive. They even ask what...More

    Thank Anita P
    Reviewed 1 week ago via mobile
    Terrible service

    We were part of a large group. There was only one person to take orders from over 50 people! Even though we were the first to arrive, our order was taken last and our food didn't come for another hour which by that time our...More

    1  Thank Supawanda
    Reviewed 1 week ago via mobile
    Average / disappointing / over priced

    They display lunch menu out the front, so prices are cheaper on there. Although people look at the price on the menu when ordering; there are some people that see what they want out the front leaving the surprise at the end (table next to...More

    2  Thank Dean L
    Reviewed 1 week ago
    Disappointing

    We went to Bel Cibo for dinner and were looking forward to a leisurely evening. We felt rushed to order - our drinks arrived and that was it - we were never asked again if we wanted a refill or anything else. Our dinner came...More

    2  Thank Bligit
    Reviewed 1 week ago
    Lovely Italian experience. Gorgeous staff.

    Really good quality Italian Food. Staff are really lovely. Restaurant has a pleasant ambience. Recommended dining.

    Thank Julie-Anne L
    Reviewed 1 week ago
    some good, some bad

    Was lured in by the gnocchi in sage butter, on as a main but asked for a smaller serve to have as an entree but was told that was not possible, but the serve was not that big anyway!! Did not want to pay $35...More

    1  Thank chris g
    Reviewed 1 week ago
    looks good from the outside

    Booking doesn't guarantee an outside table. Tables are allocated when you turn up so no point in booking. Entrees definitely better than mains and the tasting place of salmon and cerviche fabulous.

    Thank Q3681CZjamesh
    Reviewed 2 weeks ago
    Worst Restaurant experience we had in Port Douglas - believe it or not!

    We arrived at Bel Cibo without a booking and when the person behind the counter found out we had not booked looked down at us as if we had done something wrong. We were then offered two tables, one near a table where dinner guests...More

    1  Thank GandSTravels
    Reviewed 2 weeks ago
    Great Italian

    Loved my Italian takeaway meal, was some of the best Italian food I have had. Perfectly cooked and ready quickly.

    Thank Melissa E
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    Questions & AnswersAsk a question
    2adults4kids
    OMG I just got this in my in box from (I'm guessing) henchman or nom de plume "Dazza" who signs off exactly the same as KiwiChef... why would anyone else be so impassioned to personally email me because of my average review?!? "Rule number 1 Morons like yourself should stay home And watch master chef and can believe That you are a chef and food critic We don't want your type in our Resturaunts (sic) Cheers" Bel Cibo, If you can't take constructive criticism, get out of the game.
    23 September 2016|
    Answer
    Response from Kiwichef | Property representative |
    Sorry, I'm unaware of what you are implying I have no part in any witch hunt of messages toward you I do not know a Dazza. I can take constructive criticism quite fine, thank you. It's people's personal preferences that... More
    -1
    Votes
    HitchSlapp
    Having reviewed the negative reviews of this restaurant it is clear the owner cannot take any criticism at all. Maheno - OCT 2015 wrote that she was unhappy as they were charged for a side dish that came after the meal wash finished and the owner stated she must be mistaken it cannot be his restaurant. Impossible for such a thing to happen in HIS restaurant. He then goes on to try and shift the blame onto ANOTHER restaurant!? I wrote a bad review for my experience at this restaurant earlier in the year and the owner attacks me for it. Even attacking my appearance in my profile pic! @ KiwiChef, people are entitled to write their opinions and complain if they have had a bad experience. Your response to those opinions and complaints reflects your customer service skills, your ability to take and handle criticism and just your general maturity. You attack every person who has a negative opinion about their experience at your restaurant. I'm sure if I go again I might have a better or even a perfect experience, but the time I visited I didn't and you shouldn't attack people who don't praise you, your food, staff and venue. Last thing, it's extremely low and scummy behavior to try and blame another restaurant for a bad review YOU received (as mentioned above). You actually say of the bad review "there is another Italian Restaurant in Port Douglas - Bucci, they seem to have many negative reviews on their TA page about food & service.I agree with you & just cannot fathom that happening here.Ciao" I notice it is not the first time you try to blame this restaurant. I'll be letting them know so they can report you. I'm sure you're going to have a charming and professional response ready for me after hearing some hard truth. I feel sorry for the poor staff member you're going to force to reply to this. I hope people catch on to you. Kiwi "Chef".
    26 October 2015|
    Answer Show all 2 answers
    Response from Kiwichef | Property representative |
    You make me laugh Hitchslapp.
    2
    Votes
    grimrater
    Hi Janine Are you reviewing Bucci or Bel Cibo? Not fair if this is an incorrect post, you can contact TA to sort it out. Cheers.
    18 June 2015|
    Answer
    Response from Janine J | Reviewed this property |
    Hi, Apologies, this review was intended for Bel Cibo and has now been rectified by TA. Thanks.
    0
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    Restaurant Details

    Rating summary
    • Food
      Service
    • Value
      Atmosphere
    Average prices
    US$16 - US$26
    Cuisine
    Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Gluten Free Options
    Meals
    Brunch, Lunch, Dinner
    Restaurant features
    Takeout, Parking Available, Validated Parking, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
    Good for
    Romantic, Groups, Kids, Special Occasion Dining, Child-friendly, Local cuisine
    Open Hours
    Sunday
    12:00 - 00:00
    Monday
    12:00 - 00:00
    Tuesday
    12:00 - 00:00
    Wednesday
    12:00 - 00:00
    Thursday
    12:00 - 00:00
    Friday
    12:00 - 00:00
    Saturday
    12:00 - 00:00
    Location and Contact Information
    • Address: Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
    • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
    • Phone Number: +61 7 4099 6330
    • E-mail
    Description
    bel cibo is a stylish yet informal Italian restaurant in the heart of Port Douglas with superb food, great service & alfresco dining, on the mezzanine floor of the Saltwater building, perfect for watching the day go by or the activity along the Macrossan Street.
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