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RATINGS
Food
Service
Value

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CUISINES
Southwestern, Bar, Pub
Meals
Dinner, After-hours, Drinks
FEATURES
Reservations, Seating, Wheelchair Accessible, Validated Parking, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Family style, Gift Cards Available
Reviews (41)
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Reviewed 22 September 2019 via mobile

We had a very rare opportunity for an adult dinner out. Unfortunately we didn't plan & our first choice was fully booked. As it was nearby we opted for Amarillo. Big mistake. 1. Our food took almost an hour to come. The waitress refused to...acknowledge us or make eye contact, so we spent the time after finishing our drinks trying to get her attention. She got both drinks & food order wrong. So after waiting almost an hour I had to wait for her to bring the missing item. My avocado was rock solid & when I asked for some ripe pieces she rolled her eyes at me. The food was just ok, not great quality, just ok. Fajitas were fine, but my husband ordered ribs which were burnt & half of them inedible. We also ordered some kind of sharing plate as a starter (we were hungry) which was just a pile of fried things on top of a pile of chips, most of which went uneaten. Eventually everything was in order & she left us to it. After sitting with dirty dishes for a while again trying to get her attention, we moved the plates ourselves to an empty nearby table, this brought her back (more eye rolling) & we were able to ask for the bill. Then we come to the bill. Drinks aside (this is Finland after all) the food was expensive, over 70€. This is a chain so I can forgive the food quality to an extent, but poor service, that's inexcusable for the money we were spending & not to mention a waste of our rare & precious adult time. We would not go back there again & would not recommend anyone else to either.More

Date of visit: September 2019
Helpful?1  
Reviewed 20 July 2019

Food is good, but pretty expensive. Service is sometimes very hard to get, if there are many people eating. Location is good though.

Date of visit: July 2019
Helpful?
Reviewed 19 June 2017

It was Mother's day in Finland, and even without table reservation they were able to squeeze the four of us in. Drinks, starters, burgers and steaks were all very good, if a bit bulk style. Service was very attentive all the time, even if the...place was crowded with more customers wanting in all the time. I recommend.More

Date of visit: May 2017
Helpful?
Reviewed 19 February 2017

Friendly waitress, tasty food and speedy service. We enjoyed the quesadillas and steak burger (could have been a little warmer) and a nice bottle of red wine.

Date of visit: February 2017
Helpful?
Reviewed 16 November 2016

This is one of the best place in Lappeenranta to eat-out when you want to avoid asian, nepalese food or kebab-pizza.They have very good selection of starters and main dishes. Personally, I like this place because of the very high-quality burgers. For meatlovers it is...a paradise, vegetarians can be pleased by burger made from beans and other plants.More

Date of visit: November 2016
Helpful?
Reviewed 3 July 2016 via mobile

This place is really big , I went there two days before with friends, service is decent, well educated, restaurant deco is also nice, waiting time little bit too long, but food is not bad considering it is a chain restaurant. We spent 179euros for...3person, we took starter, main, and dessert, 2 drinks each. Price ok.More

Date of visit: July 2016
Helpful?
Reviewed 18 December 2015

I came late on thursday evening (17.12.2015) to Lappeenranta Finland and stayed overnight in original Sokos hotel Lappee in the city center. However all restaurants in hotel and mall were closed. I went to the nearest restaurant outside and that was Amarillo. The kitchen there...was already closed, but as I explained my problem these marvellous young workers arranged me a delicious burger meal. They did not consider the time a second - they really wanted to help me.More

Date of visit: December 2015
Helpful?1  
Reviewed 28 October 2015

This is a restaurant chain whit restaurants all over Finland. It's Texmex food and it's good. I had the Soft taco whit shrimp. Fresch and good but this you have to eat whit your hands and it's a little sloppy. I have tried this restaurant...in several other city's and other things on the menu, I like everything so far. This night it was packed and the waiters run like hell. It took A long time to get service so I think they should have had a few more waiters, it's a big restaurant and a little unorganised. The waiters was friendly and excusing whit a smaile. I still recommend it!More

Date of visit: October 2015
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Reviewed 16 September 2015

I would say this is a typical chain restaurant. Nothing special or mind-blowing. Beers in iced pints are nice. Also strawberry margarita.

Date of visit: August 2015
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Reviewed 5 July 2015

Tried out this new Mexican place. Food is quite good, service is very friendly and atmosphere is ok. The problem here is the waiting time. We went there on Sunday, a day not much is on in Lappeenranta. We found maybe 10 other guest and...three servers. But guess what. It took so long! Everything! Till we got the drinks, maybe 20 minutes. Then half an hour for the food and finally another 20 minutes till we could pay. This is a shame, as the food is fair, good quality and generous servings. So, if you are not in a hurry, it's fine, otherwise you better look for alternatives.More

Date of visit: July 2015
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Frequently Asked Questions about Amarillo Lappeenranta

Amarillo Lappeenranta is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 3.5