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Captain Jack’s - Restaurant des Pirates

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your visit
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$29 - US$53
CUISINES
Caribbean, Seafood
Special Diets
Vegetarian Friendly
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meals, features
Reviews (3,364)
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1,118 results
Traveller rating
350
326
181
112
149
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Time of year
LanguageEnglish
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Traveller rating
350
326
181
112
149
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All reviews pirates of the caribbean set menu theme park disney restaurants ride children parks
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Reviewed yesterday via mobile

I had heard a lot about this restaurant. I did the research. Looked at the blogs and watch the videos on YouTube. All the top 10 lists raved about it. So I put in for a reservation as soon as I could. My first time...at Disneyland Paris should have been a blast all across-the-board. But from the second they sat us down and our waitress came to the table I knew we were going to be having a bad night. You could tell that she was not having a good day and she proceeded to take it out on us. I don’t speak French so I tried to read verbatim off the menu. It must’ve been my thick Californian accent but she couldn’t understand me. I resorted to pointing. The food looked interesting but was terrible. Maybe I am too used to spice? We paid for the meal without having more than a few bites then made a run for it. I don’t think there is anything that could get me back there. The ambiance is cool but not worth the price tag.More

Date of visit: May 2022
Helpful?
Reviewed 5 days ago

Really enjoyed our meal at Captain Jacks, we had booked well in advance as recommended and we got seated straight away when we arrived. Our waiter was very friendly and attentive. Food was lovely and portions really big! Would love to come back if visiting...Disney again BOOK IN ADVANCE- we saw a few people getting turned away as they were full.More

Date of visit: May 2022
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Reviewed 1 week ago via mobile

So disappointed. After booking this restaurant 2 months in advance, to avoid disappointment, we were really looking forward to dining here. We had booked a table for 6pm. (Perfectly timed around our day as we have a 3 and a 1 year old). We arrived...promptly at 6 to someone on the front desk saying there weren’t any tables available. I replied 3 times we had a reservation and then it was understood. After finding our booking we were asked to wait in the reception area. We waiting here for 45 mins. Understandably the children were becoming restless and hungry. We asked multiple times about our table but the reply was “it’s not ready, or 5 minutes” we did not get seated at our table until 18:50!!!! It took another 5 minutes for anyone to come and take an order. By this time the kids, and we had lost our patients so we left un-watered, unfed and bitterly disappointed!!! Terribly organised Don’t recommend!!More

Date of visit: May 2022
Helpful?
Reviewed 2 weeks ago via mobile

We booked Captain Jack’s 2 months ahead and still we managed to find just a 4.30pm “lunch” slot. We were disappointed by the quality and taste of food. From a restaurant in a kids’ theme park I would have expected way more options and a...wide range of them. The menu, especially the one for those with Disney Meals, is fairly limited and there aren’t many choices. Kids have just a couple of options to choose from. The location is suggestive however, it was quite dark and many people, us included, had to use their smartphones to read the menu. Services was reasonably prompt and friendly. Again, the quality of the food was way below the bar and not worth the prices. I would not recommend this restaurant to anyone with kids.More

Date of visit: April 2022
Helpful?1  
Reviewed 13 April 2022 via mobile

Lovely ambiance - the restaurant does gives a feel of being out in the evening somewhere tropical. I love that at the bottom of the restaurant the boat from the pirate ride travels through. The food is nice enough and is one of the healthier...options available on the park. It was nice to see some salad after several days of ‘fast food’. We went for the 3 courses as part of our meal plan and it seemed worth the money. It also included one (non alcoholic) drink. A Coke is 5euro so on top of everything it would soon add up. Meal plan definitely the way to go. The children’s meal was lovely and starter and dessert were Mickey Mouse themed. We needed a vegetarian child and adult option in our party and these were both lovely. Staff were all dressed as pirates and attentive - this restaurant definitely brings the Disney magic.More

Date of visit: April 2022
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Reviewed 7 April 2022

The theme of this restaurant is lovely but that's about it. I didn't feel any atmosphere and effort made by the staff and the food as many have mentioned was cold, bland and really not trying. They really need to review the menu and this...isn't Caribbean food. It was a very disappointing experience and the staff were not helpful either. This was a recommended restaurant, but I would never go back to eat here.More

Date of visit: March 2022
Helpful?1  
Reviewed 3 April 2022

Took our 7 year old grandaughter for a treat. The food was served cold,it was absolutely disgusting it was sloppy pork but no meat just all fat and tasted discusting. Our grandaughter was nearly sick as her chicken on the kids chicken and rice meal...was boiled white and sloppy. The staff were nice but very very inexperienced and because no one spoke English they all avoided taking our order. We paid €127 for a meal we couldn't eat, went straight to the food village for a pizza!!! DO NOT GO HEREMore

Date of visit: March 2022
Helpful?
Reviewed 21 March 2022

Didn't go very well!! We had pre-booked for a party of 10 (4 young kids) but we had to wait 15 minutes for our table to ready ( reminder 4 young kids) We were eventually shown to our table and left for another 10 mins...(without the menus) then a waitress came and gave us the menus!!!!! The food was very good but the selection was limited. Overall the food was good but organisation was dreadful.More

Date of visit: March 2022
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Reviewed 26 February 2022

There were 7 in the party including two young boys really excited to eat here….. they’d been on the ride several times during the week and as as we passed the restaurant on the ride, they said they couldn’t wait. It looked lovely. Firstly, it...was empty, so no atmosphere and we were the last service of their shift, they didn’t seem happy being there. Not very welcoming and we were left sat a fair while. We had the deluxe dining plan and all week we’d had a great experience with helpful, friendly accommodating staff. Here though, we asked if we could swap one adults’ main meal (7 of us eating, everyone else ok with the VERY limited set options here). It was €2 more than the set menu options, so more than happy to pay the difference, which we had done elsewhere. Not here. Told us we would have to pay for all three courses again, (even if choosing a starter and dessert from the set menu), unless we ordered a second main course at €38. So essentially we’d have the set menu, plus the main he wanted = 8 mains instead of 7 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ Made no sense so checked with other staff, but yes, that was right. Big waste of food as much as anything. When the meal arrived, some in the party said it was cold and overall was generally disappointing compared to the other restaurants we’d used our dining plan at. No one enjoyed the food but was very really edible. You still pay for food on a dining plan (around €250), but made to feel like we were second class customers. They made us feel like we were being unreasonable asking to swap one thing. Ended up at McDonald’s. Never going back thereMore

Date of visit: February 2022
Helpful?
Reviewed 2 January 2022 via mobile

We went with our family and children, we were 8 people in total. It took 20 minutes for a waiter to come to our table in order to be able to order. With the prices that are very high you would expect at least some...decent food, totally the opposite the food was very very poor in all terms. It looked like ready plates that were put in a microwave. I wouldn’t recommend this place to anyone!!!More

Date of visit: January 2022
Helpful?1  
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Questions & Answers
Ask a question
Ectric
10 December 2019|
AnswerShow all 2 answers
Response from Mercutio238 | Reviewed this property |
They were porcelain of some kind. Reasonably good quality, and (most important) not plastic.
0
Votes
Bonhove
29 October 2018|
Answer
Response from 234valerie3 | Reviewed this property |
I would say no . When we were there everyone was eating . There doesn't appear to have a bar area.
2
Votes
RuthieD73
21 October 2018|
Answer
Response from GingerPrincess11 | Reviewed this property |
I’m not 100 percent sure but I’d say no. Everyone seems to be eating there not just drinking
0
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Frequently Asked Questions about Captain Jack’s - Restaurant des Pirates

Yes, Captain Jack’s - Restaurant des Pirates is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Captain Jack’s - Restaurant des Pirates is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3
  • Atmosphere: 4.5