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Ruth's Chris Steak House

68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
+1 808-887-0800
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Overview
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“steak” (145 reviews)
“petite filet” (18 reviews)
“creamed spinach” (13 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
All Details
Write a ReviewReviews (390)
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1 - 10 of 339 reviews

Reviewed 6 days ago via mobile

First off have to say front of the house staff. Very good and professional. Gregg server was very professional. Hostess, bartender, back up server, manager very good. Enganging in talking with customers. Two of 4 rib eye steak great. Two some of the worst steak...More

Thank Kim L
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded yesterday

Good Morning Kim, Thank you very much for your feedback. We are very sorry that you and your group did not fully enjoy your experience with us. We strive to exceed expectations and while it appears that our service staff did so, it also appears...More

Reviewed 1 week ago

We were two couples out for a steak dinner endnote usually fans of chain restaurants. But this was a total hit for us! The steak was one of the best ones we have ever had and with the menu organized the way it was, it...More

Thank Diane H
Reviewed 2 weeks ago

We've been fans for years and have not been disappointed. Our latest visit was very uncharacteristic however. Three of us had the standard tenderloins. They looked nothing like the pic shown on the TripAdvisor page. They were quite thin and not cooked as ordered (overdone)....More

Thank S5marty
Reviewed 2 weeks ago

We went here to do the combo of the free hula show and dinner. Was a very windy night so staff had us sit in side. Nobody was outside. A couple times we mentioned we wanted to see the show during dinner. Problem was the...More

Thank parcapecod
Reviewed 3 weeks ago

You get everything you expect from a Ruth's Chris Steak House.....mouthwatering cuisine, attentive service, intoxicating beverages.... The steaks were done to perfection and the mahi-mahi was excellent. If you've ever been to a Ruth's Chris, you won't be disappointed. If you've NEVER been, make an...More

Thank JO92373
Reviewed 4 weeks ago

We've been doing to this Ruth's Chris Steak House once or twice yearly for a decade, during all of our visits to Kona. It's always a favorite destination for one night of our stay. The steaks are always done right, and there's something about that...More

Thank AmberUrth
Reviewed 4 weeks ago

Visit here every time we stay in Hawaii. This location never disappoints, and has very high standards. Manager Terra is great, very helpful and friendly. Our server, Mike, was excellent. Being our first night in Kona we wanted a bit more time to talk before...More

Thank ToneRock
Reviewed 9 October 2017

The last time I was at a Ruth's Chris was about 10 years ago in New York. Yes, it's a franchise, but I thought this would be a good place for a dinner with my brother. As it turns out, we had a great waiter....More

Thank Mohammedyu
Reviewed 8 October 2017 via mobile

These guys abuse their good reputation with VERY SSSLOOOOOW Service. In only a very few restaurants I have seen this slow service. So, if you are in for a good meal but a bit impatient, don't come here. If you have the whole night to...More

Thank carlosgomezva
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded 16 October 2017

Mahalo for your feedback. We are very sorry to see that service was slow on your visit. We'd like to have our GM contact you regarding this recent experience. Would you mind sending the following information to me at jbanquil@direstaurants.com? - Name - TripAdvisor Name...More

Reviewed 2 October 2017

Have never visited a Ruth's Chris before and certainly wasn't disappointed. Yes it's a bit expensive, but so totally worth it! We had the rib eye which was cooked to perfection, I'm very particular about the way my steak is cooked and after explaining to...More

Thank Kim C
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Questions & Answers
Chef_Breakers
8 February 2017|
AnswerShow all 3 answers
Response from IslandDogg | Reviewed this property |
Hi, prices are ala carte, so it tends to be a little pricey but it will probably be the best steak you will ever have, we have eaten at Ruth Chris at a number of locations and the quality of the meal has been superb!
0
Votes
Ka6otm
16 July 2016|
AnswerShow all 3 answers
Response from soonerservant | Reviewed this property |
Absolutely
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$60 - US$80
Meals
Dinner
Restaurant features
Television, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Wheelchair Accessible, Accepts Credit Cards
Dining Style
Fine Dining
Good for
Groups, Bar Scene, Child-friendly, Romantic, Business meetings, Special Occasion Dining
Open Hours
Sunday
17:00 - 22:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: +1 808-887-0800
  • E-mail
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.
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