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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

PRICE RANGE
€6 - €16
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Italian, Pizza, Fast food
FEATURES
Delivery, Takeout, Wheelchair Accessible
Reviews (245)
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242 results
Traveller rating
186
24
10
12
10
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LanguageEnglish
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Traveller rating
186
24
10
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10
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All reviews pizza dough balls doughballs good quality ingredients dominos delivery takeaway branch herb crawley garlic vegan
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Reviewed 20 January 2024 via mobile

Another lovely pizza from The Real Pizza Company. Never disappointed with our order. Wish there was a way to tip the delivery drivers without needing cash though!

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2023

Zero stars if I could. Ordered online on a Wednesday night (three hours before they close) and they cancelled our order with no explanation. It’s a total pain to figure out what your entire family wants to eat only to have it cancelled and you...have to start at square one after a long day of traveling.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 December 2023 via mobile

This place used to be a gem. Now the prices have been hiked and the portions / toppings reduced. I guess that’s what happens when a small company committed to quality gets a bit bigger. Real shame. Don’t even get a little dip with your...sides anymore. £1.50 extra.More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Owner The Real Pizza Company, Owner at The Real Pizza Company, responded to this reviewResponded 2 weeks ago

Good afternoon Rich, Thank you for taking the time to review your experience. We are a small family run business and take great care and pride in what we do, quality and value will always be our priority. We have recently made a small price...More

Reviewed 5 August 2023

We have had numerous orders from the Horley one which have all been great, we decided to preorder a large order for 30 guests which was supplied and delivered hot and on time from Crawley. The customer service and food was perfect. Everyone loved it....Would totally recommend. Thank you to Jen and the team for everything.More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2023 via mobile

have picked up from the Manor royal branch at least four times now; the pizza is always freshly cooked, hot and delicious. the cheesy garlic dough balls are also a must. The price is excellent, and much better value than other takeaways especially as the...pizza tastes so fresh and not greasy at all.More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2023

I wanted to write a review that most people would see. This place is absolutely amazing! We got a vegan pizza with vegan doughballs and they were the BEST I've had in 17 years of being vegan! Thank you Real Pizza Company!!

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2023 via mobile

Ordered in advance for 10 pizzas delivered quite a distance away, in a hard to find location. They arrived on time and were delicious. Great service, great food, website makes ordering easy.

Date of visit: January 2023
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Reviewed 23 October 2022

Amazing pizza! And brilliant service from Sarah. Very friendly . Food was what we ordered. And was quick

Date of visit: October 2022
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Reviewed 16 October 2022 via mobile

Great pizza, only moan is had a £18 minimum order for delivery, then got charged extra £3 delivery charge on checkout. Why have a minimum order charge when you have to pay for delivery?

Date of visit: October 2022
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Reviewed 15 June 2022 via mobile

Ordered pizzas for delivery. Arrived in under 20 minutes, really hot and delicious as always. Much better pizza than bigger chain pizza companies. Order from here you won’t be disappointed

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 June 2022

The pizzas here are great! They always taste very fresh and they are not greasy at all. I haven't had a bad pizza from here

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 May 2022 via mobile

The pizzas from here are delicious. So we’ll made, good quality ingredients. The pepperoni dough balls are so good too! Never really have any problems with them. I have (and will continue) to recommend them.

Date of visit: May 2022
Helpful?1  
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Reviewed 2 May 2022 via mobile

Always used to get our pizzas from here, recently really gone down hill with their attention to order changes, this is the third time they have got our order wrong. They are usually happy to replace it once we ring and let them know but...this time they were not interested in correcting our order even though I had explained what had been requested, the girl on the phone was not budging and I wasn’t going to have an argument…so much for the customer is always right! We have been loyal customers for a while so this is very disappointing. Overall they were very unhelpful and a waste of money on food that we were unable to eat. We won’t be using them again now and will be looking for somewhere else to get our pizzas from in East Grinstead.More

Date of visit: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2022

Ah man. I used to love getting these pizzas. I mean, really love them. They are a step above in terms of quality. The base is amazing. You can customise. The range is really good, especially for a veggie like me. The East Grinstead branch...delivers to Crawley Down, which we always appreciated because so few takeaways deliver here - dominos was the only competitor. But, sadly, you have to wait AGES for the pizza. I've just eaten one I ordered at 7.10. It said 40-60 minutes on the website and it took 1hr 40 minutes. They're clearly busy. That's fine. But it's the same almost any night. Either hire more staff, or stop advertising the delivery time, or stop delivering to Crawley Down. Please.More

Date of visit: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edstaceyclear, Owner at The Real Pizza Company, responded to this reviewResponded 12 April 2022

Hi Andrew, Thank you for taking the time to feedback your experience, it really is vital to us. We are a small family run business and care so much about what we do, reading comments like this genuinely upsets us. Would you be kind enough...More

Reviewed 12 February 2022 via mobile

We ordered a meal deal which was £25 for 2 pizzas a side and 4 cans of drink . My partner rang the east grinstead branch to order and made a change on one of the pizzas so instead of blue cheese she wanted goats...cheese, and to swap the base to bbq base the young guy on the phone agreed and placed the order, whilst reading back to confirm the changes We got our pizza delivered to find it looked like it had been dropped as it was all squashed to one side of the box and we had been charged an extra £3.95 for goats cheese and bbq base without being informed but quickly realised that the pizza had blue cheese as well as goats cheese which we just wanted swapping as well as finding they had also forgotten the garlic and herb dip , We rang the store back up explained the situation and the forgotten dip and sent the wrong pizza back with the delivery girl and half an hour later got the right pizza but again no dip , We rang the store back up again and the guy on the phone had no customer service skills at all and was told they would get it right next time , we told the guy there will not be a next time . Such a shame as the pizza is good but lacks phone skills and getting orders correctMore

Date of visit: February 2022
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Questions & Answers
Ask a question
WeeJock1972
7 August 2016|
AnswerShow all 2 answers
Response from Dan W | Reviewed this property |
They only do bland pizzas lacking toppings and cheese im afraid
0
Votes
Susan S
30 November 2015|
AnswerShow all 2 answers
Response from Wendi L | Reviewed this property |
Someone from Budapest asking about somewhere in sleepy Copthorne? Sorry, but I do not know if they are open, best to check their website
-1
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THE REAL PIZZA COMPANY, Copthorne - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about The Real Pizza Company

Yes, The Real Pizza Company offers takeaway services.

Yes, The Real Pizza Company offers delivery services.

The Real Pizza Company is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4