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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Wine Bar, Irish, Bar, European
Meals
Lunch, Dinner, Drinks
FEATURES
Reservations, Seating, Serves Alcohol, Full Bar, Table Service, Live Music
Reviews (53)
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53 results
Traveller rating
40
6
3
2
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
40
6
3
2
2
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Reviewed 14 December 2020

When we arrived, they didn't have our reservation which we made the day before. Took them 30 minutes to take our food and drinks order, only after we'd already asked them twice. Mix up with the food order. When we were being served our food...we asked for another round of drinks, which we eventually got only after we'd finished our food. That drinks order was wrong too. By the time we'd come up to the end of our 2 hours, we'd had a total of 2 rounds of drinks. We asked for our bill, which was wrong also, items on there which we hadn't ordered. When I pointed out to the member of staff how bad the service was, she took my card and payment and without a word, walked away without saying "Thank You" or apologising for such a bad customer experience. And when leaving, no apology or "Thank You's" as the girl stood at the bar was too busy giving out about us to the bar staff. Hands down one of the worst experiences of customer services we've ever had. Would have been fairly regular customers before Covid and would have brought family and friends for occasions. That won'tbe happening, I'd be embarrassed if the same service was had again. At a time when the hospitality industry is struggling, House should be doing everything they can to retain their regular customers. We won't be back.More

Date of visit: December 2020
Helpful?
Reviewed 8 August 2020

Such a lovely night in House! Staff were so friendly and accommodating. I would like to give a special mention to Pauraic and Hailey who made sure we were looked after all night! Would highly recommend

Date of visit: August 2020
Helpful?
Reviewed 29 February 2020 via mobile

Visited here on a Wednesday evening, it was so cold we had to leave, it was honestly warmer outside than it was inside! Apparently the staff " don't know how to put on the heat"!!! Don't waste your money paying for drinks or pizza when...u can't sit and enjoy it without being froze to death!More

Date of visit: February 2020
Helpful?
Reviewed 1 December 2019 via mobile

All I would say, go to this place. Pizzas like you are in Italy and music like you are in Ireland, a beaut of an place. Staff are amazing and the live singer was sensational....visit it, dance and eat, a wonderful little place, that everyone...should visitMore

Date of visit: December 2019
Helpful?
Reviewed 30 May 2019 via mobile

Pauric was so friendly and helpful. My friend and I had delicious food and great cocktails. I’ll definitely return.

Date of visit: May 2019
Helpful?
Reviewed 3 March 2019 via mobile

Lovely bar with great food and nice atmosphere. Staff are really friendly and helpful. Highly recommended.

Date of visit: March 2019
Helpful?
Reviewed 2 March 2019 via mobile

Pauric is top class, never without a smile. Food is great as well as the drinks! 100% would recommend to anyone.

Date of visit: March 2019
Helpful?
Reviewed 6 January 2019 via mobile

Came for food with one of the girls, Pauric couldn’t have been more helpful, ordered two expresso martinis, one with paurics own twist... they were absolutely amazing! 10 out of 10 service would definitely recommend and will definitely be back!

Date of visit: January 2019
Helpful?
Reviewed 3 November 2018 via mobile

We visited here on a bank holiday Sunday night. We ordered the deal of two pizzas & a bottle of wine for €25. The food was gorgeous and the staff were very friendly & attentive. There is a loveky chilled out atmosphere too. We would...return if we’re in letterkenny again.More

Date of visit: November 2018
Helpful?
Reviewed 9 August 2018 via mobile

I've been over to letterkenny from England visiting relatives. I've been here many times over the years but this is the first time since your bar opened. It's a great quirky place and very original. Anne Marie gave incredible service. It was quiet, however she...was the only server on but she had at least 25 people to serve herself, all with full table service. But not once did she let the pressure show. I work a bar myself and she has taught me a superb lesson. Very friendly and very keen. She is a credit to you.More

Date of visit: August 2018
Helpful?
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Frequently Asked Questions about HOUSE Wine Bar & Tap Room

HOUSE Wine Bar & Tap Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 5