Extremely disappointed. Were this just a normal family meal it would have been bad enough but this was our little girls First Holy Communion. The evening before I left in the Cake, balloon display and personalised banner for them to be put on display for...the arrival of the lady of the hour. She was so excited as the day was going to be about her. I was assured everything would be in place on the day and also gave them the amended numbers. We arrived on time and after a 5/10 min wait to be taken to our table we were taken to a table in the terrace area that did not reflect the amended numbers, no balloon, cake or banner up on display as agreed but more importantly left our daughter very disappointed. I brought this to the attention of the server (who was the person in charge) who stated that there was a wedding party in Rockhill House who was very difficult and creating problems. After being seated nobody came to ask if we wanted drinks so I had to go to the bar and order it there, and also had to ask for jugs of water as the heat in the terrace was almost unbearable, perhaps fans on hot days should be considered as it is floor to ceiling glass. Eventually our food orders were taken, after almost an hour and no sign of our starters I again had to ask what was going on. At this point I pointed out all the shortcomings and was told the wedding was putting pressure on the restaurant and there was also staff shortages. I asked for the manager and he came down from Rockhill House. Told him our experience and while a brides day is special to her so too was our daughters first communion and the service was well below par. In fairness he accepted this and a token deduction on the bill was received. The food was good but nothing special, a very disjointed effort. The excitement for our daughter didn’t materialise, while all efforts were being made for the “bridezilla” (term used by a staff member) no effort was put into our daughters day. Extremely disappointing, extremely poor service, extremely unprofessional. Won’t returnMore