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CUISINES
Pizza
Special Diets
Vegetarian Friendly
Meals
Dinner
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Reviews (18)
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LanguageEnglish
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Reviewed 4 days ago

what a beautyfull place in square staff is so friendly looks fantastic taste is so good order again thanks for staff

Date of visit: July 2021
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Reviewed 2 weeks ago

in the past iv had issues with the young 18 year old girl awnsering the phone she is rude and cant even take the correct address down for dilevery never say the order no matter how many times you confirm with her then just hangs...up to the point you call her back and she does the same dam thing not to mention they couldnt organise a shoe box in that place asked food not tobe over done it arived two hours late after dozens of calls gone in and the food was cremated, but to really top things off i desisded to order online last night as i didnt want the agro of clueless staff over the phone made my order went through took my payment waiting an hour in no sign of food rang there phone contiusly no one picking up got to fuming point at this stage and walked down to the place turns out there closed for renervastion and didnt even have the sence to write in on there website DO NOT ORDER ONLINE you will be charged and hassel getting your money back , now im out of pocket as they had no problem taking my payment as i checked with bank and its gone through cant get my cash back have to put the entire bloody thing in writing to head office to resolve this crap for a refund because there in no date writen on the door of when they will be reopen , personally i think they should shut the place down completely and if there gonna re open get someone and staff members who know how to do there jobs and actually know how to cook and have people skills. have to agree with all the reviews on here i hate the place but unfortunitly my kids love there food when they do cook it properly. if the people running it cant cope in a tiny town they have no hope in any kind of city better off completely shut down and put a kfc or pizza hun thereMore

Date of visit: July 2021
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Reviewed 15 April 2021

Will not be ordering from them again very bad service they forgot part of my order and when I phoned them the woman on the other end was abusive and hung up phone didn't believe they had forgotten part of my order very bad service...the staff are all 16 years to 18 years ago not got a clueMore

Date of visit: April 2021
Helpful?1  
Reviewed 14 February 2021 via mobile

The staff are beyond rude and not able to do there job. Foods vile, orders wrong, 0 f**ks given. Taste of oven cleaner off some of the food. Unhygienic.

Date of visit: February 2021
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Reviewed 28 November 2020 via mobile

Where would you start to describe this establishment? Without exaggeration this is the worst service I have ever received in any restaurant or takeaway in my entire life. We ordered online and went to collect our food. The woman behind the counter had no idea...what we were talking about. This woman may I add was so rude. It seemed like she was blaming us because she couldn’t do her job and find the order that had been made correctly by us. Eventually a rather rough looking male colleague arrived to the counter and found it for her. They didn’t even apologise at this point!!!! So we stood there waiting for our food for the next 15 minutes. During this time we observed nothing but an actual horror in front of us. To begin with the woman preparing the food at no point wore a face mask during level 5 of a COVID PANDEMIC!!!! Everyone inside 4 walls should be wearing one never mind when preparing the public’s food. The man working with her had a mask alright that he wore to keep his chin alone warm. So he may aswell have worn it on his big toe it was that ineffective. He was also preparing food. He said out loud at one point to his female colleague ,“How do you make this f@!*#ng burger I’ve never made one in my life?”. While we observed her making the pizzas she had touched the screen from the till, went out the back of the shop through a door to get chicken tenders, touched all the surfaces of the door etc and not once in the 15 minutes did she wash her hands!!! She only wiped them on her trousers. The man then came to the till and touched the screens while picking his ear and yes you guessed it, didn’t wash his hands once either 🤮🤮🤮🤮 There was utter chaos in that restaurant last night. Burnt pizzas all over the place. Left on top of the ovens for some reason rather than disposing of them. They made their curry with a tin of Aldi powder. Two other customers arrived while we were there and were ignored completely. Both had to approach the counter themselves to be acknowledged and even at that the customer service was disgraceful. Needless to say we walked out and left that food there because I’m no food safety expert but that place can’t have seen a health inspector for a long long time. If it did it would be closed immediately. We eat from Apache Thurles and it is a wonderful restaurant with excellent service and credit to them but it’s a shame this establishment is using the Apache name because it’s really bringing down the tone of the branding. Both of those employees last night couldn’t tie their shoelaces if you asked them. It was an experience I’ll never forget. If a simple face mask or visor can’t even be worn by staff then what hope have they on any other hygiene front. It was infuriating and scandalous what went on in there last night.More

Date of visit: November 2020
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Reviewed 1 August 2020

I ordered food off apache cashel. I'm fuming I ordered 4 pizza chips wedges and a burger, the food was freezing we waited 3 hours for the food and had rang around 5 times. When the food came they took 70euro off us and never...gave us our change when the food only came to 61euro. I'm raging and will not be ordering food off then. They threat us horrible.More

Date of visit: August 2020
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Reviewed 3 March 2019 via mobile

Poor food hygiene handling food straight after handling money. Got the order wrong and when it came Most of it ended in the bin the taco fries were the most disgusting thing I ever tasted

Date of visit: March 2019
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Reviewed 1 January 2019 via mobile

Shocking service on numerous occasions. Will never order from there again. The girl answering the phone is the most incompetent i have ever witnessed. Manager and remaining staff are also clueless.

Date of visit: January 2019
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Reviewed 23 November 2018 via mobile

The worst possible place ever. Ordered food online at 6:48pm online, arrive up ten mins later and that's where it all goes wrong. It's my fault that the online ordering system is down, it's my fault that the orders are backed up, it's my fault...that even after repeating the order 3 times it's still wrong and when they go to make it properly it's forgotten about. At 7:30pm I approach the counter and am told it will take only 3-4 mins so at 7:50pm I had lost it all and told them to cancel it.More

Date of visit: November 2018
Helpful?1  
Reviewed 10 June 2018 via mobile

I’m from NY so I’m admittedly spoiled when it comes to pizza. But for any of you other Americans out there missing your weekly pizza and curious about this place because of the good reviews...do yourself a favor: stick to local Irish food. If you...need pizza find someplace else. Staff friendly enough, place clean and well presented, but food typical of a mediocre American chain. Also the marketing approach plays on every possible Native American stereotype, so if you’re sensitive to that sort of stuff don’t even go inside.More

Date of visit: June 2018
Helpful?1  
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Frequently Asked Questions about Apache Pizza Cashel

Yes, Apache Pizza Cashel offers takeaway services.

Yes, Apache Pizza Cashel offers delivery services.