Myself and my husband booked dinner on Easter Sunday in the 1810 Steakhouse and Restaurant in Athlone, which from the website looked fantastic and the dishes very appetizing, however we were extremely disappointed with our experience from start to finish.
On arrival, the dining room...was ony half full and lacked atmosphere, however we could have lived with this, had the food been good. We ordered the Pork Belly and Seabream which were both accompanied by mashed potatoes. However when the mashed potatoes arrived, both of them were cold so we asked for them to be replaced. When the replacements arrived, mine was cold and I had to ask again for them to be heated up. My husbands vegetables were also cold. All of this waiting resulted in what would have been a mediocre meal being ruined, and given the prices being charged, very much not worth the money.
When the bll arrived, with no discounts, we pointed out that the dinner was ruined by the cold accompaniments only to be asked if we "wanted a discount". We felt that we should have been offered something on the house, i.e. a dessert, or coffee, or a drink but no, they simply deducted the price of the potates which was around €6.70. The staff on the night, including the Manager were very disinterested, showed no customer appreciation and frankly looked like they would rather be elsewhere.
Our bill before the discount came to €112, this included a nice bottle of Malbec wine, the only good thing about the meal and overall we will not be returning and would not recommend, based our on experience.More