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Our Trip to Lisdoonvarna was in July 2021. We rang ahead to book a table, we discussed their menu and we were informed that it was outdoor dining only per covid regulations, this we already knew.
The person whom we spoke with gave us the...impression that she was the owner and she informed us that the outdoor seating area was in front of the adjoining restaurant the Burren smokehouse which she informed us that she also owned ! The burren smokehouse is a pizza/fastfood place which is not what we were looking for. We looked for clarification that it was the Roadside tavern menu that we were interested in and received that clarification.
We arrived there and we could clearly see that none of the tables were reserved, the young waiter informen us that our restaurant next door was closed, when we told him that we had a booking he disappeared and returned with the pizza menu for the the restaurant that we were now sitting outside.
In short, we got the impression from the young waiter that this had happened before. Wet now having purchased a drink had to pay for that and then search for a restaurant at 8:30pm. We felt mislead and cheated and hungry.
I find that I get annoyed when I recall our recent experience at the Road Side Pub/Restaurant. There were two options recommended to us by our accommodation to have dinner in Lisdoonvarna. We chose the Road Side because they also said there would be music,...and there was. Let me start by saying that business is difficult for everyone during these times of Covid restrictions. Having said that, there are opportunities as well, things that can be done differently to encourage commerce activity and just as important, if not more, is customer retention.
This was our first week long “staycacation” in Ireland in over 30 years, travelling across Kerry to Cong all along the Wild Atlantic Way and stopping off in a number of places including Lisdoonvarna. We had a great time and had great service. Ok service was non-traditional with masks etc but that did not stop us from enjoying Ireland.
We arrived at the Road Side at 19:45 and after placing a drinks order we looked through the menu. We did not have lunch during the day so we were very much looking forward to a nice dinner. My wife is vegetarian and while I ordered the fish, she enquired about the vegetarian options as described on the menu, the response was SOUP. There was a Salmon risotto and we asked if he could just supply the risotto which they couldn’t. So there were no Vegetarian options despite what the menu suggested.
Not wanting go out in the rain and go to the alternative my wife had the soup and by all accounts it was nice as was my fish, but that’s not the point. We had travelled over 200km that day to get there and picked the Road Side to have dinner. When I asked why they could not offer anything other than soup we were told that the Chief said “he had no vegetables”. I find that bizarre and maybe there is a really good reason for a kitchen on a Saturday night not to have ingredients to make a simple Vegetarian dinner. If that indeed was the case, the management had an opportunity to make a massive positive impression on us by going 30mts to the local shop which was open and buying some. We would have gladly waited and grateful for the effort, reinforcing the message that Ireland has the best hospitality.
The staff serving us could not have been nicer or more apologetic but I think the Chief fell short of being creative where NO was the simpler option for him. The end result is a very poor customer experience and memory of the Road Side. I think Hotels, Bars and Restaurants in particular should be doing everything they can right now to ensure that post Covid, people will remember the great time they had on holidays in Ireland first before booking any foreign holiday.More
There is a myriad of good reasons to visit the Burren but perhaps none better than an opportunity to eat at the Roadside Tavern. There is a terrific range of dishes on offer and, moreover, the food is price very fairly. Add in the surroundings,...which are simple but uplifting, and you have everything that anyone could hope for and expect when setting out on a day of exploration in this beguiling part of the world. Finally, your host, Vladimir, has no equal in the great restaurants of Paris, New York and Bucharest, of which he is a veteran!More
Food was really good. Pizza was made in a wood fired oven and there was live music. The beer on tap was tasty and service was quick. Unfortunately I was sat by the window which was a bit cold. Manager was very friendly and did...close the curtains to warm it up but it didnt make much of a difference. I assume the tables are only in those positions to cater for social distancing but would be nice to move them away from the doors if possible.More
Waow!To be served what I say must be the finest gastropub food in Ireland within the traditional surroundings of The Roadside Tavern was remarkable! A variety of Smoked Salmon dishes as specials were tantalising....the Italians among us couldn't believe the Salmon register. BUT....BUT....all meals can...be accompanied by the unique in-house beers, brewed on site upstairs, Burren Red, Gold and Black. You could even order a 'Beer Tapa Platter' to taste all three...before having more of your favourite. And with Live Trad Music.....We thought we'd died and gone to heaven!More
The photos of the food they serve at this restaurant are completely deceiving and by no means what they are currently serving. The food is way over priced!
We ordered the scampi €16, fish and chips €14, and baked salmon €20. The baked salmon was...the best thing ordered. The salmon was over cooked and the veg was two pieces of rocket on top. The scampi just came as about 6 pieces of burnt breaded scampi with chips only. The fish and chips literally just came with a tiny tub of peas. The worst part was that the chips came cold so we told the waiter immediately. The waiter apologised and returned no more than a minute later with chips. These were also cold and we informed the waiter immediately of this, he apologised again and returned again a minute later with chips which were burnt and oily.
When the manager asked us how the meal was we told him that is wasn't very good and he said "oh really" and walked away.
We were very disappointed and annoyed with this meal, it was completely overpriced! I do not recommend this place to anyone!!More
My family and I went to lisdoonvarna and heard of the tavern. We all ordered pizzas and I must say the quality and and taste of the pizza was amazing. I had seen a young man making them and I must take my hat off...to him , as at first we weren’t sure as he didn’t look the part with the odd coloured hair, but once we began eating, it was like we were brought to heaven and back. Top Chap he is, well done pizza manMore