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The Riverhill Restaurant

Certificate of Excellence
€€ - €€€
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Talbot Road | Oxton, Birkenhead CH43 2HJ, England
+44 151 653 3773
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
1 review
2 of 5 bubbles Reviewed 1 week ago

We've dined at the Riverhill on many occasions over the 30 years and see it as somewhere to celebrate a special occasion. We were very disappointed with this visit. We found the service poor. 7 of us sat down to our starters, but only 6 arrived. There was a 5 minute difference in the last one arriving by which all... More 

Helpful?
Thank Peter H
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your review and for your feedback. We are extremely disappointed to hear that you didn't enjoy your experience at the Riverhill. We do apologise for the mistakes caused and can ensure you that your feedback will get passed on to ensure we improve in the future. I will personally speak to the kitchen team to... More 

Raleigh, North Carolina
Level Contributor
41 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 October 2016

We not only dined at the restaurant here, but also stayed in the hotel. We dined in the month of late October, I'm guessing it's a low time, and found we didn't have to book a table. However if your group is more than two, I'd reserve - just in case. The food is top notch. It's a full linen... More 

Helpful?
Thank CSItraveller
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your response, we are delighted you enjoyed yourself! We hope to welcome you back in the future. Please let us know if you would like to be added to our mailing list. Kind Regards The Riverhill Team More 

Liverpool, United Kingdom
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 19 October 2016 via mobile

We stared the evening in the little bar area, staff where very attentive and quickly got us drinks however we were waiting to be shown to our table for 40mins even though no-one was in the restaurant. Menu was ok, and wasn't too pricey, however there was only one meat based starter (pate) and the rest where either fish based... More 

Helpful?
Thank JordanCrombie
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon Jordan, Thank you for your response. We are glad the service you required was up to standard and take your points on board regarding the food. We have a new executive chef who has started at The Riverhill. He has changed and updated the menu's. We love that you like the dessert trolley as this is one of... More 

Level Contributor
3 reviews
4 of 5 bubbles Reviewed 15 October 2016 via mobile

Lovely meal as isual. Great service and great staff. Was on short break to brkenhead and riverhill was always on our list to call to. Next time we in b head we will call again. Keep up the good work . Thank you all.

Helpful?
Thank Frankie M
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your response, we are delighted you enjoyed yourself! We hope to welcome you back in the future. Please let us know if you would like to be added to our mailing list to find out about special offers etc. Kind Regards The Riverhill Team More 

Cheshire, Massachusetts
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 October 2016 via mobile

The 3 course meal was beautiful no complaints. Staff as always professional and friendly.However who chooses the music, appauling, it should be nice subtle background music, dreadful choice and far to loud. Change the music and turn the volume down

Helpful?
2 Thank Lollipop w
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your response, we are delighted you enjoyed yourself. Thank you for your feedback in regards to the music, we will be sure to address this. We hope to welcome you back in the future. Please let us know if you would like to be added to our mailing list to find out about special offers... More 

Herts
Level Contributor
106 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 22 September 2016

I tried the new lunch service at the Riverhill. It was a lovely sunny day so we ate in the new garden. Unlike many other places, you still get the same high levels of service when eating al fresco - such as proper linen napkins and table service. The menu was interesting and a change from the usual volume-over-quality pub... More 

Helpful?
Thank Acelawyer
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your response and my apologies on the delayed response. We are delighted you enjoyed yourself! We hope to welcome you back in the future. Please let us know if you would like to be added to our mailing list to find out about special offers etc. Kind Regards The Riverhill Team More 

wirral
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 26 August 2016

We ate here in June 2016 and really enjoyed the food. As our football club chairman recently purchased this hotel we decided to give it a go for lunch. Last Fri it was fully booked so we tried again today only to be the only diners there. I had the hake (catch of the day) which was nice but was... More 

Helpful?
1 Thank servalan49
stephenp2, Manager at The Riverhill Restaurant, responded to this review

Dear Guest i was sorry to learn that you did not enjoy your lunch , i have spoken to our restaurant manager to get some details about your visit , we could have provided you with a sauce for your fish if you had requested , as for the soup we always have soup available its not on the lunch... More 

Liverpool
Level Contributor
84 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 26 August 2016

We were invited here by friends, so this was our first visit. We sat in the bar area and waited a long time for someone to attend to us. The same thing happened in the restaurant, where no-one seemed prepared to take our wine order. When the meal came, the starter of mackerel was fine, the main course of hake... More 

Helpful?
Thank Thirdface
stephenp2, General Manager at The Riverhill Restaurant, responded to this review

Dear Guest i would like to send my apogees to you in ref to the poor service you received on your visit here , i am at present looking in to the matter when i have been told what date you dined here , i was sorry to learn that we did not live up to the very high standards... More 

Birkenhead, United Kingdom
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 August 2016

We have been visiting the Riverhill hotel and restaurant for many years as our local quality restaurant. We have never been dissapointed, always good food nicely presented and the staff are excellent. Their sweet trolley is one on it's own, i have never seen a sweet trolley to match this one. I fully reccommend this restaurant.

Helpful?
Thank StephenWilliams2014
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your response and my apologies on the delayed response. We are delighted you enjoyed yourself! We hope to welcome you back in the future. Please let us know if you would like to be added to our mailing list to find out about special offers etc. Kind Regards The Riverhill Team More 

Wirral
Level Contributor
20 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

I took my daughter and son in law for an evening meal to celebrate her birthday. We were welcomed warmly my daughter wanted a mushroom starter but it had Stilton cheese on the top the only cheese she doesn't like, that wasn't. a problem they topped it with cheddar perfect. The whole meal was beautifully cooked the service couldn't have... More 

Helpful?
Thank bettyboopWirral
Hannah K, Public Relations Manager at The Riverhill Restaurant, responded to this review

Good Afternoon, Thank you for your response and my apologies on the delayed response. We are delighted you enjoyed yourself! We hope to welcome you back in the future. Please let us know if you would like to be added to our mailing list to find out about special offers etc. Kind Regards The Riverhill Team More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
British
Meals
Dinner, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Child-friendly, Business meetings, Romantic, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Talbot Road | Oxton, Birkenhead CH43 2HJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Wirral  >  Birkenhead
  • Phone Number: +44 151 653 3773

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Riverhill Restaurant and other visitors
1 question
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Questions? Get answers from The Riverhill Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?