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Does this restaurant have step-free access into the building to accommodate wheelchairs?YesNoUnsure
Does this restaurant have a wide entryway that would allow a wheelchair to pass?YesNoUnsure
Does this restaurant have one or more accessible parking spaces? These spaces include a wide access aisle, an accessible route to the building, and identified signage.YesNoUnsure
Does this restaurant offer accessible seating in dining areas for guests with mobility impairments? Accessible seating includes: accessible aisles, wheelchair seating, counter height, and knee space.YesNoUnsure
Does this restaurant have an adapted menu for customers with dietary intolerances?YesNoUnsure
Is a bathroom with a bidet for guests with mobility impairments available at this restaurant?YesNoUnsure
Does this restaurant have a fully automatic front door to accommodate guests with mobility impairments?YesNoUnsure
Does this restaurant have step-free access into the dining area to accommodate wheelchairs, such as an elevator?YesNoUnsure
Does this restaurant offer large print menus for guests with visual impairments?YesNoUnsure
Does this restaurant have audible emergency systems to accommodate guests with vision impairments?YesNoUnsure
I had been to Roma’s once a long time ago, I think was under different management then and had an ok meal. Returned last weekend with a few friends and the menu was different, much better selection and the food was amazing! The girl that...More
Just had lunch here with my husband what can I say very small portions of food very disappointed not great quality and very over priced left still feeling hungry don’t think staff have been very well trained as didn’t even ask how our meal was...More
Went with friends on Friday night and it was superb.
We had a couple of drinks first then a meal. Everyone loved it and the steak in particular was out of this world . Good value , excellent service and overall a cracking night ....More
Such a deterioration in service and quality since John, Gavin and Nick sold this restaurant. This was the No 1 restaurant in Ards; I had heard a number of complaints but thought they can't be true...it can't be that bad...how wrong I was! It was...More
Booked a table but when we got there they told us we had no reservation.
Online menu was different from menu in restaurant with less choice.
Service was slow.
Wrong order came although rectified quickly
And smoking area is now defunct and have to smoke...More
I've been to Roma's so many times over the years and I always tell family and friends how beautiful the food is and that I've never had a bad meal ever and the service was very efficent but today I went to lunch with my...More
I have given a one star as you cannot give a zero until recently I have been using Romas for more than 20 years but that is now at an end.
There has been a significant reduction in service since it changed hands.
Date of visit: December 2018
Zoe3665, Public Relations Manager at Romas, responded to this reviewResponded 14 December 2018
It is a real shame to hear that upon your last visit you have decided never to return.
Unfortunately since taking over the business we have lost staff in both the kitchen and on the floor.
Christmas is an extremely busy period for...More