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Ritz Carlton, Kapalua, 1 Ritz Carlton Dr., Kapalua, Maui, HI
+1 808-669-6200
Thu - Mon 17:30 - 21:00
More Info
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55 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Ottawa, Canada
Level Contributor
52 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed 2 January 2017 via mobile

My wife made reservations for an early dinner at Kai one night while we were staying at the Ritz-Carlton. I went expecting to be disappointed since it is a hotel restaurant and there is a Sushi restaurant just minutes away by foot that would have been my choice. Her call was the right one - we loved Kai. The view... More 

Thank Chris E
Level Contributor
151 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 30 December 2016

Kai has a great location in the Ritz and has the usual high quality service, but its sushi is at best OK. (Granted, I am spoiled on the sushi front.) The menu options are good and the quality of raw fish is of course excellent but overall taste is just not that great. Given its prices, high even by Maui... More 

Thank Miki D
Vancouver, Washington
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 24 November 2016 via mobile

Sushi was very good, you can always tell when there is an experienced sushi chef, the rolls do not fall apart. Very convenient as we were staying at the Ritz.

Thank mik61
North Conway, New Hampshire
Level Contributor
270 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 3 October 2016

This is in the Ritz, but prices are moderate. Sushi is excellent.e sure to ry the Seafood Dynamite - soooo good!

Thank bluto011
Level Contributor
64 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
Reviewed 4 September 2016

The concierge recommended it and so we tried it. The restaurant looked pretty empty the majority of the time we were there and that should have been a clue. We are sushi lovers and everything was underwhelming. The sushi options were not that creative or tasty. Even the dessert was lacking. They did also seem to be in somewhat of... More 

Thank NJ_Family_Team
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 30 May 2016

Omg so so good because it has my name and this is a good sushi place and the food looks so tasty come plz

Thank Kai N
OC, Oregon
Level Contributor
45 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 17 May 2016

A family of sushi lovers--we were blown away at the options and quality. Teen agers now using this as a barometer to sushi back home. Expensive---but service and food was very good.

Thank Melissa B
Southern California
Level Contributor
366 reviews
266 restaurant reviews
common_n_restaurant_reviews_1bd8 136 helpful votes
Reviewed 28 April 2016

We are use to sushi bars in SoCal which typically offer more options than we found here. What was on the menu, very tasty and fresh. Dynamite was very good, Hamachi very good. Service was pleasant. Would rate it higher had there been the usual options that one expects at sushi bar.

Thank whocareswhoiam
Indianapolis, Indiana
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 23 March 2016

We have had better sushi at home in Indiana. They have a good sake menu, but very limited sushi options and it was nothing fantastic. They also seated us right next to other diners (including a large family with lots of small kids) when there were only 4 tables filled in the entire restaurant.

Thank sem0827
Boston, Massachusetts, United States
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 March 2016

On an island with a large Japanese community, this restaurant fails in authenticity. Fusion sushi not innovative, and stay away from cocktails, which were actually unpleasant tasting. Staff genial but uninformed.

Thank Francine C

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$12 - US$30
Japanese, Sushi, Asian, Seafood
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Open Hours
17:30 - 21:00
17:30 - 21:00
17:30 - 21:00
17:30 - 21:00
17:30 - 21:00
Location and Contact Information
  • Address: Ritz Carlton, Kapalua, 1 Ritz Carlton Dr., Kapalua, Maui, HI
  • Location: United States  >  Hawaii (HI)  >  Maui  >  Kapalua
  • Phone Number: +1 808-669-6200

Questions & Answers

Questions? Get answers from Kai staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?