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The Pier House Restaurant

Certificate of Excellence
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Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
+44 1726 67955
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567 Reviews from our TripAdvisor Community

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Showing 564: English reviews
St Austell, United Kingdom
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

The Cajun spiced cod is very tasty. I've tried to recreate this at home, but it's not as good as The Pier House dish! Staff are always helpful and friendly, all in all a good go to place!

Helpful?
Thank MistiqueCritique
StAustellManagement, Manager at The Pier House Restaurant, responded to this review

Wow thank you for the lovely review, we are glad that you have enjoyed your cajun chicken, and even more so that you have tried to recreate it! We do hope to welcome you back again soon! More 

Torbay
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 3 weeks ago via mobile

Spent the weekend in Charlestown and ate out every night. This was the worst by some distance. The hotel is stuck in the seventies. Ordered one main each which took an hour to arrive and was then kept waiting when paying the bill. This is a tourist area and the sun was forcast. Not good!

Helpful?
Thank CityExplorers
Pleurtuit, France
Level Contributor
187 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
Reviewed 4 weeks ago

Not too sure if this review should really be written here as The Pier House has 4 different elements to it. There's the hotel itself, the main restaurant with sea views, the Bistro and the Public Bar. My review here is of our lunch which we ate in the Public Bar, picture attached, so please bear that in mind. The... More 

Helpful?
Thank Gogif
StAustellManagement, Reservations at The Pier House Restaurant, responded to this review

Thank you Gogif for your great review of our restaurant facilities, we love the pictures of our establishment and food. The Mussels dish looks as great as ever! We are glad to hear that all the chefs on site were able to accommodate your dietary requirements/preferences and that the quality of the dish was excellent. We look forward to seeing... More 

Level Contributor
5 reviews
5 restaurant reviews
Reviewed 4 weeks ago via mobile

Fish cookery to a very high standard. Fish medley was delicious - succulent and flavoursome. Vegan red pepper risotto was so tasty - best I've had! One should reserve a table in order to get a table with a view. We didn't have the wheelchair with us but managed the ca. 5 stairs up to the restaurant-ask if there is... More 

Helpful?
Thank Marilynn S
StAustellManagement, Manager at The Pier House Restaurant, responded to this review

Thank you for your review - we sincerely appreciate the time you've taken to share your positive experience at our establishment, and we will pass your compliments forward to our bar and kitchen staff. We hope to welcome you back in the near future. More 

Chipping Norton, United Kingdom
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 25 March 2017 via mobile

We booked in advance for a Sunday carvery. We arrived a little early, but the staff had no problem with that and showed us to our table. The food was nice, a good portion size. I was the only one of our 4 party to have a desert. I had lemon meringue pie, which was lovely and again, a decent... More 

Helpful?
Thank Alfie1210
StAustellManagement, Reservations at The Pier House Restaurant, responded to this review

Thank you Alfie1210 for your review on our Sunday Carvery. We are pleased to hear that the food you received lived up to our high standards of food quality, the lemon meringue pie is always a good choice for dessert as well! We thank you for your comments on speed, these will be passed onto the relevant managers and action... More 

Bristol, United Kingdom
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 7 March 2017

Ignore the sign outside that says "everyone welcome" for morning coffee. You aren't. The receptionist chased after us as we tried to go into the 'public' bar to tell us we couldn't go in there. The waitress told us we could have a cup of tea in the restaurant as long as we didn't mess the table up as it... More 

Helpful?
2 Thank MrsT330
Leicester, United Kingdom
Level Contributor
65 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 6 March 2017

We booked this hotel as we were going to a wedding in the next town. We couldn't believe our luck when we arrived, the staff were fantastic and welcoming. It was also Regatta Week and the whole area was buzzing, it was almost a shame we had the wedding to go to as I would have loved to have spent... More 

Helpful?
Thank RavingBonkers
StAustellManagement, Manager at The Pier House Restaurant, responded to this review

Thank you for taking the time to leave us a review, we are so thrilled you enjoyed your time with us, and we look forward to welcoming you back. More 

Cornwall,UK
Level Contributor
301 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
Reviewed 3 March 2017

We had dinner in the restaurant as opposed to the bar/bistro. The menu and service is different and meals are more expensive. You get nicer surroundings and a possible sea/harbour view as well. We met in the bar and had a drink and went to fetch menus and 'check in' to the restaurant as we were early. No one came... More 

Helpful?
Thank Badcat110
StAustellManagement, Manager at The Pier House Restaurant, responded to this review

Many thanks for your review - we really appreciate the time you've taken to share your experiences. Please be assured that all your comments are discussed by us a team and acted upon accordingly. We do hope to see you back here very soon! More 

Par, United Kingdom
Level Contributor
4 reviews
Reviewed 26 February 2017

Excellent food Lovely view over harbour.Friendly service.Good choice of food steaks are cooked to perfection. The seafood meals are varied beautifully cooked.Their is a good choice of wines.Comfortable seating away from the main eating ares is available while waiting for the meal to be ready

Helpful?
Thank Walker251
StAustellManagement, Manager at The Pier House Restaurant, responded to this review

Thank you for the 5* review, we are so pleased that you have enjoyed your steak and fish dishes with us. We hope to welcome you back again soon! More 

Polruan, null, United Kingdom
2 reviews
Reviewed 24 February 2017

,We decided to have a spot of lunch and go back to The Pier House at Charlestown we haven't been there for a few years and we were delighted to find it was still a great place to eat. I had the chicken curry and it was just perfect not too hot but very tasty. The service was good ,... More 

Helpful?
Thank Lorraine D

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, Seafood, European, British, Pub, Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Romantic, Cheap Eats, Business meetings, Child-friendly, Kids, Groups, Local cuisine, View, Special Occasion Dining, Bar Scene
Location and Contact Information
  • Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell  >  Charlestown
  • Phone Number: +44 1726 67955
  • This restaurant is at The Pier House Hotel
Description
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Pier House Restaurant and other visitors
2 questions
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Fowey, United Kingdom
2 months ago
St Austell, United Kingdom
over a year ago

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Questions? Get answers from The Pier House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?