We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices


Canadian, Fast food
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
+1 250-768-3806
More Info
Add Photo Write a Review

17 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 17: English reviews
Kelowna, Canada
Level Contributor
405 reviews
370 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
1 of 5 bubbles Reviewed 15 October 2016 via mobile

Stopped in for coffee and ended up buying food(foolish). Long wait inside, food was Luke warm or cold, and the patty on the angus burger had sat in a meat tray so long the fat had congealed on the sides. Also got a burnt bun.... the good news is the coffee was decent! Location is pretty well designed with some... More 

Thank twysted2015
Merritt, Canada
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 14 September 2016

I stopped here at McDonald's after getting a coupon book in the mail and i was shopping at Walmart. I ordered my Burger combo meal and the lady sold it to me for $8 and the coupon said $5.69 for a meal combo. I know for a fact that the combo order to get up-sized was suppose to be like... More 

Thank Klindatheau1972
Level Contributor
12 reviews
12 restaurant reviews
1 of 5 bubbles Reviewed 17 August 2016 via mobile

When I was a kid I remember Mcdonalds advertisements being all about quality and freshness and cleanliness. Well this location has certainly forgotten about the cleanliness part. July 24 we visited just for a couple of drinks and some play time. Over an hour passed an no one bothered to stop in to check the play area. Most of the... More 

Thank DennisLa
Kelowna, Canada
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 31 July 2016 via mobile

Better to pass by this one unless you like eating around garbage and out of order equipment eg ice maker, no napkins, no straws. And waiting forever for poorly prepared food by lazy staff!! This McDonald's possibly is the worst McDonald's in the restaurant chain .....what a disappointment.

Thank Dean S
Level Contributor
50 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 4 May 2016 via mobile

This location mostly cares about drive through service. If you choose to eat in, get ready for a long long wait. 25 minutes to get 2 coffees and on top of that to get it screwd up is rediculous. Don't get excited about the drive through either. They will mess up your order too. Based on multiple visits not just... More 

1 Thank Adi K
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 15 March 2016

There is always a lineup which takes a long time to get through...alot of times they park you and make you wait for your order even if its a salad...alot of times the order is wrong...I don't like the way they will have the order hanging out the pickup window and don't bother to speak to you when you take... More 

1 Thank Deborah M
West Kelowna, Canada
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 8 February 2016

This McDonalds is dirty and ill kept. When taking our grandson there to the playplace one time, there was actually fecal material from some little one's diaper left on the floor.

Thank B C
West Kelowna, Canada
Level Contributor
62 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 January 2016

Lots of old ladies, and old men go there and are treated with respect. Food is fast and goo. Nice to see the outfit training the people from other countries. Drive through is quick.

Thank paullacny
Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 9 April 2015

it's McDonald's! over priced bad food. Bad for you. i enjoy the Mc flurries a couple times a year but the rest of the menu is sloppy greasy slop.

Thank canadatravelgirl50
Vernon, Canada
Level Contributor
235 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
2 of 5 bubbles Reviewed 28 February 2015

Ok, so the drive-thru was busy early Saturday morning, but come on. How long does it take to get a coffee, sprite, muffin and medium fries. From the time order placed, nearly 10 minutes that we'll never get back waiting in line. Then you have to ask for everything, ie. Butter for muffin, and oh yes a knife to spread... More 

Thank EagerB

Travellers who viewed McDonald's also viewed

West Kelowna, Okanagan Valley
West Kelowna, Okanagan Valley

Been to McDonald's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    2.5 of 5 bubbles
Canadian, Fast food
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  West Kelowna
  • Phone Number: +1 250-768-3806

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?