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Carluccio’s - London, Marriott Heathrow

234 Bath Road | Heathrow Marriott, Hayes UB3 5AN, England
+44 20 8990 1100
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Overview
  • Excellent43%
  • Very good34%
  • Average6%
  • Poor7%
  • Terrible10%
Travellers talk about
“carbonara” (2 reviews)
“varied menu” (2 reviews)
Open Now
Hours
CUISINES
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
234 Bath Road | Heathrow Marriott, Hayes UB3 5AN, England
All Details
Write a ReviewReviews (94)
Traveller rating
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1 - 10 of 92 reviews

Reviewed 5 days ago via mobile

Had dinner with a friend at Carluccios Saturday evening on 8th December 2018. Our waiter Bruno was very welcoming and was attentive throughout. He was extremely helpful in helping up make selections taking into account dietary restrictions. His humour and effort made the visit memorable...More

Date of visit: December 2018
Thank AnthonyBrown
Reviewed 1 week ago via mobile

Visited recently whilst staying at the hotel, quick service and great food, thought it would have been busier but nice none the less.

Date of visit: December 2018
1  Thank PNG1970
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 1 week ago

Dear PNG1970, Thank you for your great review. I'm really happy to read you had a lovely time with us and enjoyed our food. Hope to see you soon Have a lovely day Magdalena Perchel Assistant General Manager

Reviewed 2 weeks ago

I find this chain of restaurants one of the best around and great value for money. This one is very good indeed. Super service here and a really nice menu choice with a reasonably priced wine list. I am sorry to see this chain in...More

Date of visit: November 2018
3  Thank TJA950
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 1 week ago

Dear TJA950, Thank you so much for your review. I was so pleased to read you had a great time and I will pass on your comments to all team. Hope to see you soon, Have a great day Magdalena Perchel Assistant General Manager

Reviewed 2 weeks ago

Pleasant evening meal. Decided to give Carluccio's a "second" go. Recent experiences in Exeter not good. This restored my faith in them. Good food, piping hot, very decent bubbles and good coffee. I would in particular single out Kala a super efficient, welcoming member of...More

Date of visit: November 2018
2  Thank Rosieflowers
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 1 week ago

Dear Rosieflowers, Thank you for review. I was so pleased to read you had a great time and we managed to restore your faith in Carluccios. I will pass on your comments to Kala and the rest of the team. Hope to see you soon,...More

Reviewed 2 weeks ago via mobile

Overnight stay for an early flight. Restaurant chosen for convenience but ended up being a very good experience. Staff very nice and calamari and seafood risotto was fabulous. Well worth a visit!More

Date of visit: November 2018
4  Thank knertius
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 1 week ago

Dear Knertius, Thank you very much for your review! We work really hard to offer the best food and service, so I'm happy to see that reflected on your last visit. Glad you loved our calamari and seafood risotto. Hope to see you again soon...More

Reviewed 3 weeks ago via mobile

Fabulous food and service with wonderful staff especially Elliott who assisted with splitting the bill between 14 people😱. We had a great evening with new friends, thank you for looking after us xMore

Date of visit: November 2018
3  Thank jayneu707
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 1 week ago

Dear Jayneu707, Thank you very much for such a great review!I made sure that Elliott got the recognition he deserved. He was very happy to see your review. Hope to see you and your friends again soon Have a lovely day Magdalena Perchel Assistant General...More

Reviewed 4 weeks ago via mobile

I have visited this branch for late lunch on 9/11 and I’d like to thank the amazing team for a lovely experience. This was a highlight of my loved ones visit to London. It made me proud to be a part of this company and...More

Date of visit: November 2018
2  Thank karolinakosh
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 1 week ago

Dear Karolinakosh, Thank you so much for your amazing review! The team and I are very happy that you had such a great time with us. We hope to see you again soon Have a lovely day Magdalena Perchel Assistant General Manager https://www.tripadvisor.co.uk/ShowUserReviews-g191260-d13114770-r632620249-Carluccio_s_London_Marriott_Heathrow-Hayes_Greater_London_England.html#

Reviewed 6 November 2018 via mobile

Stopped here for dinner tonight with a colleague while staying at a nearby LHR hotel for business. Found a very lively and vibrant environment with a varied menu. Service was excellent, and the starter app board of salami, cheeses, olives, etc. was a great value....More

Date of visit: November 2018
1  Thank joel283
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 4 weeks ago

Dear Joe, Thank you so much for a lovely review! The team and I are very happy that you had such an enjoyable experience and you love our grandioso board and luganica (one of our favorite as well ). We hope to see you again...More

Reviewed 6 November 2018

I booked Carluccio's for a corporate event in the private area of the restaurant. It was so good and everyone enjoyed themselves. Wine was amazing Food was good an on time Service was beyond excellent! You must book Carluccio's for small occasions or big event,...More

Date of visit: November 2018
2  Thank Odyssey22153212845
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 4 weeks ago

Dear Odyssey22153212845, Thank you so much for a great review! We are very happy that you had such an enjoyable experience and you love our food, wine and service. We hope to see you again soon Have a lovely day Magdalena Perchel Assistant General Manager

Reviewed 4 November 2018 via mobile

Great service and amazing breakfast just what you need after a long trip. Thank you Sidney great jobMore

Date of visit: November 2018
1  Thank Adele S
KasiaD1300, Manager at Carluccio’s - London, Marriott Heathrow, responded to this reviewResponded 4 weeks ago

Dear Adele, Thank you so much for an amazing review! I was so pleased to read you had a great time and love our breakfast. I will pass on your comments to Sidney and the rest of the team. We hope to see you again...More

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Ask a question
Questions & Answers
11Maggie1111
19 November 2017|
Answer
Response from marclB8657CB | Reviewed this property |
You can take food away as they have all the correct containers but there is no delivery option
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$6 - US$50
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Takeout
Good for
Child-friendly, Business meetings, Groups, Kids
Open Hours
Sunday
06:00 - 23:00
Monday
06:00 - 23:00
Tuesday
06:00 - 23:00
Wednesday
06:00 - 23:00
Thursday
08:00 - 23:00
Friday
06:00 - 23:00
Saturday
06:00 - 23:00
Location and Contact Information
  • Address: 234 Bath Road | Heathrow Marriott, Hayes UB3 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: +44 20 8990 1100
  • E-mail
Description
Welcome to Carluccio's Italian restaurant located within the Marriott Hotel Heathrow. We're open for breakfast, lunch and dinner and offer a wide range of classic, authentic Italian dishes.
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