Staff was rude and not hospitable. all guests waited long on entrance at sign "please wait to be seated", staff not reacts for guests till they ask or try to seat. Food looks overpriced.
Staff was rude and not hospitable. all guests waited long on entrance at sign "please wait to be seated", staff not reacts for guests till they ask or try to seat. Food looks overpriced.
Minu kogemus oli väga ebameeldiv. Sõitsime läinud nädalavahetusel Tallinnast Valkla randa, et seal lõunat süüa. Kuna ilm oli väga ilus ja soe, siis lootsime, et saame lõunat nautida terrassil. Arvestasime, et kui terrass on täis, siis läheme mujale sööma. Kindlasti ei soovinud istuda siseruumides. Kohale...jõudes olid mõned lauad terrassil vabad, aga teenindaja (vist juhataja või vahetuse vanem) ei lubanud meil õue istuda. Ta väitis, et sealne teenindaja on ülekoormatud ja seetõttu peame istuma siseruumides. Küsisin, et kui toit on saabunud, kas tohime õue minna.. siis oli tunda temas kärsitust ja rahuolematust ja ta ütles: "Küll me ütleme, kui tohib minna.." Olin sellisest suhtumisest jahmunud. tundsin, et klient on justkui segav üleliigne faktor. Meile kahjuks pakutud lahendus ei sobinud ja lahkusime. Kuna olen ise ka aastaid tagasi töötanud restoranis teenindajana on selline suhtumine mulle arusaamatu. Kui kolleeg vajab abi, siis tuleks teda abistada, mitte klienti jooksutada edasi tagasi nii nagu endale on mugavam! Pealegi ei olnud tol päeval see restoran isegi inimesi täis, silma järgi vb 50% täituvus. Arvestades, et tavaline burx on hinnaga 15€, siis võiks veidi kliendi soovidega ka arvestada, mitte enda mugavuse järgi klienti solgutada. ENGLISH My experience was very unpleasant. Last weekend we drove from Tallinn to Valkla beach to have lunch there. As the weather was very beautiful and warm, we hoped to enjoy lunch on the terrace. We thought that when the terrace was full, we would go elsewhere to eat. Definitely didn't want to sit indoors. When we arrived, some of the tables on the terrace were free, but the waitress (probably the manager or the shift parent) did not allow us to sit in the yard. He claimed that the waitress there was overloaded and that is why we had to sit indoors. I asked that when the food had arrived, could we go outside .. then there was patience and dissatisfaction in him, and he said, "Yes, we will tell you when to go." I was shocked by this attitude. I felt that the customer was like a distracting redundant factor. Unfortunately, the solution offered to us did not fit and we left. Since I myself have worked in a restaurant as a waitress for years, this attitude is incomprehensible to me. If a colleague needs help, he / she should be helped, not run the client back as he / she is more comfortable! Besides, that restaurant was not even full of people that day, according to the eye it was 50% full. Considering that a regular burger s priced at 15 €, you could also take into account the wishes of the client a bit, and not rush the client for your own convenience. I dont recommend it.More
Very cozy and beautiful place. Very delicious food and great homemade lemonade. Romantic for couplea and lovely for familys.
Wow. That was a nice surprise! Really delicious burger. Great green sauce. Very kind and friendly service. Nice kids corner.
We had a lovely dinner there at the end of a sunny day. The place is very relaxing with great service and even better food. Will definitely go again when in the neighborhood. Keep it up!
Delighted to have such a nice place near to our summer house on the northern coast. Liis and the team are always super friendly, attentive, flexible and creative. Food is delicious, fresh fish often available from local fishermen and the special Pavlova cake... mmmmm! Location...on the beach is great for walks, after which one can take shelter in a cozy chair at the fireplace and enjoy a good relaxing vibe. Definitely recommended!More
We enjoyed a very nice lunch. From main course to the dessert everything was perfectly made. And not to forget the home made bread. Thanks for the nice lunch at this fantastic place.
If it would be publicly acceptable to lick your plate then I would have :) great food and lovely service! Also nice that you can take a little stroll down the beach after you´ve finished.
Valkla Rand hits all the right notes for me -- scenic beachside location, elegant but laid-back interior, and fantastic food with great service. We stumbled upon after hiking in Lahemaa, desperate for a late lunch, and now Valkla is our end of outing destination whenever...we are hiking or skiing in the area. Finish your meal (and do not skip the terrific desserts) and then take a long walk on the beach.More
A very country chic restaurant. Inviting interior, coffee and cake by the fireplace on a slightly stormy winters day. We had a light brunch with family but would come back for dinner too, cozy and romantic place with great food and friendly service.
Lovely beach restaurant where you can relax and enjoy absolutely amazing food with good prices. On top of it you have a sea view. They have kids playgrounds outside and inside, it means parents can enjoy their meal and children are happy :). Love their...cakes - all cakes are made from scratch using all natural, local ingredients, and fruit in season.More
Thank you Kairi for your kind review. We are continuously improving our menu and cakes, also kids will soon have even more options to feel entertained in our restaurant. We would be very glad to welcome you soon back. Liis, on behalf of Valkla rannaresto
Beautiful sea-side restaurant with super lovely staff, laid-back atmosphere and tasty local seasonal food and cakes (baked in-house). Had borscht and raspberry merengue dessert and was very satisfied with both. (Chose the place based on the few positive reviews here, looking for an alternative for...the nearby more expensive OKO restaurant, and very glad we did decide to explore Valkla!)More
Thank You, Mari for your nice feedback and for giving us a chance. We are very glad to see you again in our Valkla rannaresto, we will soon have some changes in our menu. With kind regards, Liis Valkla rabnaresto
This is one of the best food experiences I have ever had in Estonia. The food was amazing, and the staff were really friendly. This restaurant is definitely worth a detour!