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Morton's Bar and Grill

Hotel Hatfield | The Esplanade, The Hotel Hatfield, Lowestoft NR33 0QG, England
+44 1502 565337
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Overview
  • Excellent43%
  • Very good27%
  • Average13%
  • Poor8%
  • Terrible9%
Travellers talk about
“beef” (11 reviews)
“gammon” (7 reviews)
Closed Now
All hours
CUISINES
Gluten Free Options, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hotel Hatfield | The Esplanade, The Hotel Hatfield, Lowestoft NR33 0QG, England
All Details
Write a ReviewReviews (255)
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1 - 10 of 255 reviews

Reviewed 31 October 2017

Firstly let me say that the food was delicious, hot & well presented so our thanks to the chef. The waiting staff are another matter completely. True we hadn't booked but were shown to our table by a young lady who offered no smile or...More

Thank Jaybee058
Fay C, Manager at Morton's Bar and Grill, responded to this reviewResponded 5 November 2017

Dear Jaybee058, Thank you for your recent review of Morton's at Best Western The Hatfield Hotel. It is very disappointing to hear that you experienced issues with your service when visiting us. Your feedback however is very important to us in order to grow and...More

Reviewed 21 October 2017 via mobile

I took my wife out for our anniversary dinner and i was shocked by the dis organisation and the service. I booked a table for 2 and was seated on a 4 seated spacious table. All the glasses were there so it felt cluttered. The...More

Thank Matt L
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 27 October 2017

Dear Matt L, We appreciate you taking the time to provide us with your measured review. I have discussed your points with the relevant departments and we are putting in place measures to ensure that this does not happen again. It saddens me to hear...More

Reviewed 17 October 2017

Drove down from Cromer to visit our son in laws aunty, had lunch here, what a wonderful view. good food & service and a walk along The Prom, a good time was had by all.More

Thank Ian S
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 27 October 2017

Dear Ian S, We appreciate you taking the time to review our Hotel. Feedback for the team is so important and it is always lovely to hear when people have enjoyed their visit. We are glad you enjoyed the wonderful views we have to offer...More

Reviewed 16 September 2017

Huge portions and really tasty. Only £10 per head. If you can get a window seat to enjoy the view all the better.More

Thank oap46
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 18 September 2017

Dear oap46, Thank you for such a glowing review! We are so pleased you enjoyed our fish and chips and that you were able to enjoy the views from a window seat. It is always lovely to hear that our guests have enjoyed their time...More

Reviewed 22 August 2017

waited an age for food and when it arrived it was not hot. staff were young and inexperienced, severe lack of grown ups to complain toMore

Thank BobButtons2
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 26 August 2017

Dear Guest, Thank you for your recent review of Morton's Bar and Grill. It is disappointing to hear that you experienced issues with your meal whilst visiting the restaurant. Please accept our sincere apologies and if you do wish to discuss your issues further please...More

Reviewed 22 August 2017 via mobile

I popped in for lunch today for a light snack, unfortunately my belly got the better of me and I ordered the Ribeye Steak! It was perfectly cooked and tasted divine. Eating such a tasty lunch with such fantastic views of the beach, is always...More

Thank Jay S
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 26 August 2017

Dear Guest, Thank you for taking the time to review Morton's Bar and Grill. We are so pleased you enjoyed your meal whilst taking in the great views of the beach as you described. We hope to welcome you back again soon. Kindest Regards Steven...More

Reviewed 10 August 2017

Visited here last weekend with 4 friends. Each of us were rather greedy and had 3 courses - all of us were very impressed with our meals which were beautifully cooked and good size portions (Starters - garlic mushrooms, popcorn chicken, breads and olives and...More

Thank 468chantalle
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 26 August 2017

Dear Guest, Thank you for your recent review of Morton's Bar and Grill. It is great to hear that you enjoyed your visit to our restaurant and it is pleasing to hear that you were impressed with the food and portion sizes. We are also...More

Reviewed 15 July 2017

Excellent food, good choice on menu. The food was well presented and piping hot ,service was excellent .More

Thank Chris M
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 16 July 2017

Dear Guest, We appreciate you taking the time to review our Hotel. Feedback for the team is so important and it is always lovely to hear when people have enjoyed their visit. We hope to welcome you back again soon. Kindest Regards Steven Cordory General...More

Reviewed 27 May 2017

We came to visit my daughter and pre booked a table for 4 they really can't cope with a lot of people here. The food is rushed not cooked through cold not good at all We left here and went to my daughter house and...More

1  Thank Husselbee007
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 29 May 2017

Dear Guest, We appreciate you taking the time to provide us with your measured review. It is disappointing to hear that you experienced issues with your meal whilst visiting the hotel in January. Please accept our sincerest apologies and we do hope that you will...More

Reviewed 26 May 2017

Food in restaurant was good and plenty of choice. The waitress took our order for drinks (one bottle of wine and jug of water) and food. Starters arrived but no drinks. Main courses arrived but still no drinks so my partner reminded the waitress. Drinks...More

Thank PenT16
Steven C, General Manager at Morton's Bar and Grill, responded to this reviewResponded 27 May 2017

Dear Guest, We appreciate you taking the time to review our restaurant. Your feedback is very important to us in order to grow and improve our business and we will be sure to take your comments on board. We hope to welcome you back to...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$7 - US$25
Meals
Lunch, Drinks, Breakfast, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Parking Available, Free Wifi
Good for
Groups, Special Occasion Dining, Child-friendly, View, Kids, Bar Scene
Open Hours
Sunday
12:00 - 21:00
Monday
12:00 - 21:00
Tuesday
12:00 - 21:00
Wednesday
12:00 - 21:00
Thursday
12:00 - 21:00
Friday
12:00 - 21:00
Saturday
12:00 - 21:00
Location and Contact Information
  • Address: Hotel Hatfield | The Esplanade, The Hotel Hatfield, Lowestoft NR33 0QG, England (Formerly Shoreline at the Hotel Hatfield)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Lowestoft
  • Phone Number: +44 1502 565337
  • E-mail
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