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The Palm Court at The Grand

The Leas | at The Grand, Folkestone CT20 2XL, England
+44 1303 222222
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Overview
  • Excellent46%
  • Very good23%
  • Average13%
  • Poor8%
  • Terrible10%
Travellers talk about
“scones” (52 reviews)
“cream and jam” (6 reviews)
“kippers” (5 reviews)
Open Now
07:00 - 22:00 Hours
CUISINES
British, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Leas | at The Grand, Folkestone CT20 2XL, England
All Details
Write a ReviewReviews (358)
Traveller rating
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1 - 10 of 357 reviews

Reviewed 5 days ago

Lovely location. Wonderful views. Good service. A splendid cream tea.An excellent venue to spend the afternoon with friends.

Thank 43BAW53
Reviewed 6 days ago

I spent the weekend of 11th may till 13th may in Folkestone with my husband and my father and his partner. We were staying at the best western round the corner, however due to being unable to get dinner in there on the night of...More

1  Thank catherinemarshall96
Reviewed 2 weeks ago via mobile

I came to eat Sunday with family. And very enjoy curving, food was lovely and staff was looking after us very well. And on Monday we came for burgers. Kids had very great time playing outside and enjoying burger and hotdogs

1  Thank Justina999
Reviewed 2 weeks ago via mobile

Having recently moved to Folkestone my husband and myself decided to have Afternoon Tea in the Palm Court last Sunday and we were extremely impressed. The food was delicious and we were served by a lovely lady called Rita, who couldn’t have been more attentive...More

2  Thank MagLyoD
Reviewed 3 weeks ago via mobile

There were some issues with the service and food at the Christmas dinner. I have tried since December until now to raise this with the management to give them the chance to improve their offering for next year. I have not looked for compensation. I...More

Thank Mike S
Robert_GrandManager, General Manager at The Palm Court at The Grand, responded to this reviewResponded 2 weeks ago

Dear Mike S, Thank you for leaving a review in regards to your Christmas dining experience. I am sorry to hear about these concerns after such a long period and have personally investigated this matter myself. I am sorry to say have found no correspondence...More

Reviewed 4 weeks ago

The Palm Court at the Grand Hotel Folkestone has the faded glory of past times, when people strolled along the Leas and enjoyed a simpler way of life at the English Seaside. However, although obviously not enjoying the same clientel of the early 20th century,...More

Thank ken68thecaterhamkid
Robert_GrandManager, General Manager at The Palm Court at The Grand, responded to this reviewResponded 4 weeks ago

Dear ken68thecaterha, Thank you very much for your lovely feedback, I am so glad you enjoyed your meal with us. I would like to say thanks again for your kind comments and highlighting our wonderful team and our talented chefs. I will pass your comments...More

Reviewed 4 weeks ago

My wife and I chose the Palm Court Restaurant to celebrate our wedding anniversary. Despite being in need of some renovation (there was even a strategically placed jug to catch a drip from the ceiling!), the room still conveys much of the grandeur of the...More

2  Thank Geoff L
Robert_GrandManager, General Manager at The Palm Court at The Grand, responded to this reviewResponded 4 weeks ago

Dear Geoff L, Thank you so much for your wonderful review. I am glad to read that you have enjoyed your first visit at The Grand. Thanks for highlighting the variety of food we offer and its quality. I will be sure to pass these...More

Reviewed 8 April 2018 via mobile

Me and my aunt visited the palm court last week for a birthday treat and had the afternoon tea. The staff were friendly and accommodating when we asked to swap out a cake as neither of us liked carrot cake. Overall was a lovely afternoon...More

1  Thank Gabrielle B
Robert_GrandManager, General Manager at The Palm Court at The Grand, responded to this reviewResponded 4 weeks ago

Dear Gabrielle B Thank you for your kind review, I am glad to hear you enjoyed your most recent visit here with us at The Grand. I will be sure to pass over these lovely comments, especially to Rita and our kitchen team. We look...More

Reviewed 7 April 2018 via mobile

We frequently visit The Grand and can never complain about the quality of the food, atmosphere, surroundings and the service is superb, especially from the very helpful and delightful Rita, who has been our waitress on many occasions. Very happy family. We love you Rita...More

1  Thank Kelly G
Robert_GrandManager, General Manager at The Palm Court at The Grand, responded to this reviewResponded 4 weeks ago

Dear Kelly G Thank you for your lovely review, I am glad to read that you have enjoyed yourselves time and time again at The Grand and we look forward to your visiting us on many more occasions. I will be sure to pass these...More

Reviewed 7 April 2018 via mobile

Beautiful place to have afternoon tea or breakfast, the wonderful Rita met us at the door and assisted with our buggy. Made us (including our 6 week old daughter) feel very welcome. Lovely building in which to sit and look out on the Leas and...More

1  Thank GFordham
Robert_GrandManager, General Manager at The Palm Court at The Grand, responded to this reviewResponded 4 weeks ago

Dear GFordham Thank you for your charming review. I am glad to hear that you enjoyed your most recent visit here with us at The Grand, I will be sure to pass over these comments to the team and we look forward to your next...More

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Ask a question
Questions & Answers
yvonne012014
25 June 2017|
AnswerShow all 2 answers
Response from Robert_GrandManager | Property representative |
Yes we do. You can access it via our website. Apologies Trip Advisor doesn't allow website links to be posted in the replies.
0
Votes
Pearl M
8 April 2016|
Answer
Response from Robert_GrandManager | Property representative |
Prices can be found on our website.
0
Votes
Mary S
5 July 2015|
Answer
Response from 1965_anti | Reviewed this property |
Yes, very much so.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
View, Child-friendly, Groups, Romantic, Special Occasion Dining, Kids, Business meetings, Local cuisine
Open Hours
Sunday
07:00 - 18:00
Monday
07:00 - 21:00
Tuesday
07:00 - 21:00
Wednesday
07:00 - 21:00
Thursday
07:00 - 21:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: The Leas | at The Grand, Folkestone CT20 2XL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Folkestone
  • Phone Number: +44 1303 222222
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