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The White House

The Galaxy 1 Bridge Street | Galaxy Centre, Luton LU1 2NB, England
+44 1582 454608
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Overview
  • Excellent12%
  • Very good32%
  • Average20%
  • Poor13%
  • Terrible23%
Travellers talk about
“pizza” (3 reviews)
“fries” (2 reviews)
Open Now
Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
RATINGS
Food
Service
Value
Atmosphere
LOCATION
The Galaxy 1 Bridge Street | Galaxy Centre, Luton LU1 2NB, England
All Details
Write a ReviewReviews (179)
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1 - 10 of 167 reviews

Reviewed 1 week ago

Poor food ate it because we were very hungry after a long day in London, but they tried overcharging us then said they thought we would like the larger menu, and when it arrived mine was cold and she had 3 pieces of scampi. But...More

Thank William R
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 1 week ago

thanks for the feedback However we offer two different size scampi meals so it would seem there is some confusion at to witch size was requested. The small scampi meal is served with 4 pieces of scampi and would not attempt to serve with less....More

Reviewed 2 weeks ago via mobile

Worse customer service i have been faced with. Every time when I come to Luton, without exception, I choose this place. I also gladly recommended it as a go to place for any friend passing through or staying in Luton. I liked the fact that...More

Thank Catalin G
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 2 weeks ago

Not a true reflection of our business, unfortunately we are required to manage our customers according to there behavior

Reviewed 3 weeks ago via mobile

Always a decent empire state burger. Not the greatest meal in town but it's a good spoons. Come here a bit as working away and stay in luton. All the boys agree it's a good spoons for food and beers always nice and cheap to....More

Thank BENS1988
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 2 weeks ago

thanks for the feedback

Reviewed 3 weeks ago via mobile

Came to Wetherspoons as we use on a regular basis and know what we get. We had two different breakfast items and both of them came cold. Sent them back and was surprised when they came back and 50% of the items on the plate...More

Thank marktraveller112
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 3 weeks ago

thanks for thr feedback we would always replace returned food with a new meal

Reviewed 4 weeks ago via mobile

This has to be the best steak I’ve had in ages. Cooked medium rare to perfection! Friendly staff and quick service. I’m in Luton for the next 6 months and know where I’m eating every night!!!

Thank Jazz D
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 3 weeks ago

thanks for the positive feedback

Reviewed 5 weeks ago

Ate here recently , and never again Had a chicken burger and haloumi fries , Burger was well over cooked and dry , the fries were very well done verging on burnt . It filled a gap , was cheap but that's the positive

Thank Robbie S
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 3 weeks ago

thanks for the feedback would always replace any food you are not happy with.

Reviewed 12 October 2018 via mobile

Of all the pubs I've been in Luton town centre this is by far the best. The interior is attractive , prices are what you would expect and staff pleasant.

Thank IAN D
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 5 weeks ago

Hi Thanks for the feedback Roy

Reviewed 22 September 2018 via mobile

The White House pub is a Wetherspoon pub located in the Galaxy Cinema complex in the centre of Luton. It is a typical Wetherspoon pub, with the same basic menu and cheap beer. It is clean, well presented and the staff are efficient and friendly....More

Thank FrequentFlier756853
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 24 September 2018

Hi Thanks for the positive feedback The White House

Reviewed 8 September 2018 via mobile

Cold pizza, when told just took it away and microwaved it, when they brought it back it was burnt. Chicken had just been reheated. Woeful food,eat somewhere else.

Thank TimH2952
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 10 September 2018

Hi, Thank you for your review. Pizzas are not microwaved, and our mystery shoppers say our food is to a very high standard.

Reviewed 12 August 2018 via mobile

Read previous reviews but cannot fault our visit. Yes a typical Wetherspoons but the Curry night was as good as any other I have visited. Great food, great real ales and of course great deserts and coffee. This pub is really nice inside. Sat on...More

Thank Budda_Vida
ThewhitehouseJDW, Manager at The White House, responded to this reviewResponded 13 August 2018

Hi Thanks for the feedback. Regards Roy

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Ask a question
Questions & Answers
takeabreakannie
1 March 2017|
AnswerShow all 2 answers
Response from ThewhitehouseJDW | Property representative |
Hi Please find details below of the local hotel, Easyjet Hotel 40A Guildford St, Luton LU1 2PA 01582 482119 Regards Roy
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, After-hours, Drinks, Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Groups
Open Hours
Sunday
08:00 - 01:00
Monday
08:00 - 01:00
Tuesday
08:00 - 00:00
Wednesday
08:00 - 01:00
Thursday
08:00 - 00:00
Friday
08:00 - 02:00
Saturday
08:00 - 02:00
Location and Contact Information
  • Address: The Galaxy 1 Bridge Street | Galaxy Centre, Luton LU1 2NB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bedfordshire  >  Luton
  • Phone Number: +44 1582 454608
Description
A JDWetherspoons Pub located in the town centre with huge range of craft and world beers, serving food until 11pm all day every day. traditional ales, music, sports, rock and roll bingo and a lot more. pop in and check us out.
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