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Harvester - Bassets Pole

) #82 of 173 Restaurants in Sutton Coldfield €€ - €€€ , British,
Tamworth Road | Bassetts Pole, B75 5SA, Sutton Coldfield, England
+44 121 308 0987
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Overview
  • Excellent27%
  • Very good22%
  • Average18%
  • Poor14%
  • Terrible19%
Travellers talk about
“gammon” (15 reviews)
“burger” (13 reviews)
Open Now
10:00 - 23:00All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Tamworth Road | Bassetts Pole, B75 5SA, Sutton Coldfield, England
All Details
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Reviews (446)
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1 - 10 of 445 reviews

Reviewed 1 week ago via mobile

Got here Parking is not free It's the second one we went to Went in to ask how we could park with no change Ignored by four members of staff - no acknowledgement as I waited at the door for 5 minutes (ironic you had...More

Thank buckinghamgeezer
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 1 week ago

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our...More

Reviewed 2 weeks ago via mobile

Food is ok but the service let's it down,we were sat down and then we waited,the place wasn't even busy but the server decided it was more important to seat new arrivals,move people etc,When our order was taken it took forever to be given our...More

Thank Mark B
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 1 week ago

Mark B, it is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Reviewed 2 weeks ago

Found the staff to be very customer friendly but thought the food was over priced for what you get and was not very happy when the people we got talking to on the next table paid less than we did and there was more of...More

Thank Mati1da84
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 2 weeks ago

Mati1da84, we truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Reviewed 2 weeks ago via mobile

Last night's dry jacket potato reheated. Handful of frozen peas that were hard to get with a steak knife. Salad tomatoes were sliced really huge and tinned pineapple. No one asked if my meal was ok (it wasn't) and there definitely weren't enough staff as...More

Thank Crownjoolz71
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 2 weeks ago

Hi Crownjoolz71, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve....More

Reviewed 3 weeks ago

i do like harvesters but every time i go im always told theirs a 1 hour wait or they are very busy they dont have a table,,,so so,,,i hope 1 day to eat here,,,

Thank gazza21_11
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 2 weeks ago

Hi Gazza21_11 thank you for taking the time to leave us your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Reviewed 3 weeks ago

When to pup Bassets pole for dinner as the sun was out And it just nice to eat out was meant sue and she was very nice and made you feel welcome order make your own for kids and chicken for mesas a nice meal...More

Thank baz9659
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 2 weeks ago

Baz9659, we are so pleased you enjoyed your visit to Harvester Bassetts Pole! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have...More

Reviewed 3 weeks ago

The lady who served us was extremely polite, we ordered on 3 different bills on 1 table, everything arrived together, well cooked piping hot. 2 of the party had the 2 course meal and when their desserts arrived they looked fantastic, the 1 in the...More

Thank JanetteKemp
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 3 weeks ago

Hi Janette, we are very happy to have provided you with such a positive experience, we are happy to pass along your comments to the team here at Harvester Bassett's Pole! Thank you again for your review Regards Susan Wright

Reviewed 3 weeks ago via mobile

8 of us visited the harvester for my brother in laws birthday and we're bitterly disappointed! The waitress took our drinks order pretty sharpish but then we waited about 10-15 mins for them to arrive. The food arrived in good time but that was about...More

Thank Jamie L
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 1 week ago

Hi Jamie L, we regret your most recent visit with us was not up to the standards we strive for. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Reviewed 3 weeks ago via mobile

We went back for a family meal to see if things had changed. The answer was yes. The staff were brilliant . The food came out very quickly and the standard if food was excellent . The salad bar was full and the bread bins...More

Thank Dave M
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 1 week ago

Dave M, thank you so much for the positive review! We're looking forward to your next visit with us!

Reviewed 4 weeks ago via mobile

Turned up on a warm day and despite being told it would be a 30min wait we were seated within 15. The rest of the service was very quick and and the burgers were great. Only downside was didn't realise about the parking as not...More

1  Thank Mark L
General Manager A, Manager at Harvester - Bassets Pole, responded to this reviewResponded 4 weeks ago

Mark L, we're happy you found our staff to be so supportive during your experience here at Harvester Bassett' Pole. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards Susan Wright.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$20
Meals
Breakfast, Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Child-friendly, Kids, Groups
Open Hours
Sunday
09:00 - 23:00
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:00
Thursday
10:00 - 23:00
Friday
10:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Tamworth Road | Bassetts Pole, B75 5SA, Sutton Coldfield, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 121 308 0987
Description
At Harvester Bassetts Pole in Sutton Coldfield food is fresh, full of flavour and just how you like it. Choose your tasty grill, sauce and side at our restaurant and we'll get cooking - while you head off to the famous Harvester salad bar to grab as much crisp, freshly prepared tasty salad as you like.If you're looking for a family friendly restaurant in Sutton Coldfield, there's nowhere more popular than Harvester. Close to Four Oaks, Drayton Bassett and Mere Green, our restaurant is a great choice for anyone who loves tasty grills, indulgent desserts and eating out in a friendly, relaxed atmosphere. Plus we've loads of choices for young guests.
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