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TGI Friday's - Sutton Coldfield

€€ - €€€
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Lower Queen Street, Sutton Coldfield B72 1RT, England
+44 121 355 8233
12:00 - 23:00
Closed now
See all hours
Sun - Thu 12:00 - 22:30
Fri - Sat 12:00 - 23:00
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310 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 307: English reviews
Birmingham, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

I love a TGIs and was thrilled to see that you could get it ordered through Deliveroo. Word of advice - do not bother! The food arrived and was stone cold and soggy. Try microwaving a TGIs... it is vile (should've eaten it cold). Not sure who is to blame - TGIs or Deliveroo, however if they're going to team... More 

Thank D-Earlsie
Tamworth, United Kingdom
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

. Lovely food but dreadful service. Arrived 7.15 and we had booked. Got our starters at 8,15 and main courses at 920. The tiolets were dirty and unattended to, the wine glasses disgusting, . Did give us the wine free but would not return. What has happened to tgi?

Thank Bne2014
Birmingham, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Excruciatingly slow. One course over 2 hours. Young children hungry and tired before and after. Full of apologies but can't unvisit shambles.

Thank TP275586
Oxford, United Kingdom
2 reviews
Reviewed 2 weeks ago

Had booked this as a treat for my sons 9th birthday. His birthday was ignored, despite mentioning it on the booking. So he sat all the way through watching other Birthday children being sung to with a piece of cake, and he got nothing. Grumpy non smiling waitress who took us to our seats. Food was poor, microwaved starter, hot... More 

Thank Jason D
London, United Kingdom
Level Contributor
227 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
Reviewed 2 weeks ago via mobile

Visited as part of a group of 8. I pre booked table and so we're seated right away when we arrived. Food was good and service was great. It was my husbands birthday and so they arranged a song and a piece of cake for him on the house!

Thank Niamh M
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Came here for my birthday last month with 3 friends. When we walked in it was rather busy, we sat down about half 8 to order food and it had quietened down a lot. Although the waitress was very friendly the service was extremely slow. We had to wait ages for drinks to arrive and for her to take a... More 

Thank Emma A
Birmingham, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Visited here with friends for a catch up. Booked our table in advance they were really busy I thought for a Thursday. They were ready for us staff friendly but not to over the top. Food was really good had one of the set menus a great deal. We shared a Sunday between us which was tasty. Coffee was alittle... More 

Thank lls1239
Warwickshire, United Kingdom
Level Contributor
69 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 20 April 2017 via mobile

Visited for a catch up with my son decided to take advantage of their special unlimited appetisers. The choice of starters was limited with five different types of chicken wings which if you don't like chicken wings can leave you short of choice. We decided afterwards we would have been better off just sticking with the special two courses.

Thank fn02lht
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 18 April 2017 via mobile

Came here for my a birthday lunch with the kids, the service was as usual quite good and the waitress( Rosie) was always responsive to our needs. The ribs were amazing but the kids pizza wasn't the best. A bit too much flour and tomato and not enough topping. Would definitely come back as I have been for 20 years... More 

Thank Dhiranv
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 17 April 2017

We have used this TGI for many years and it is sad to see it's decline from a modern restaurant with good food and service to a restaurant that now just offers good service. As we have got older I just don't think that our profile is welcomed at this outlet. Portions have become smaller and the quality has declined.

Thank rogerw2405

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Central American, Vegetarian Friendly, Gluten Free Options
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Kids, Bar Scene, Child-friendly
Open Hours
12:00 - 22:30
12:00 - 22:30
12:00 - 22:30
12:00 - 22:30
12:00 - 22:30
12:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: Lower Queen Street, Sutton Coldfield B72 1RT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 121 355 8233

Questions & Answers

Questions? Get answers from TGI Friday's - Sutton Coldfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?