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The Salthouse Eaterie

1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
+44 1473 226789
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Overview
  • Excellent46%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“scallops” (31 reviews)
“steak” (37 reviews)
“pork” (17 reviews)
Closed Now
Hours
CUISINES
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
All Details
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1 - 10 of 658 reviews

Reviewed 6 days ago

In our " Spring Break " offer was afternoon tea included. great solution and great service. The choice of cakes & food items we very good.

Thank Neil03091947
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 5 days ago

Dear Neil03091947, Thank you for your review and comments. I was pleased to read that you enjoyed the Afternoon Tea offering - do come back and see us again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 6 days ago via mobile

Recently visited here for afternoon tea. It has to be one of the best afternoon teas I have ever had. All the food was stunningly presented and tasted amazing. The service was excellent and friendly you could not fault it at all. I will definitely...More

Thank elaine s
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 5 days ago

Dear elaine s, Thank you for your lovely review. I'm really pleased you enjoyed your Afternoon Tea with us. I will make sure your comments with regards to service are passed over to our staff as they work incredibly hard to ensure our guests are...More

Reviewed 1 week ago via mobile

We had drinks, dinner and breakfast here during a weekend stay at the hotel. Food was good and the setting was very pleasant. However it was the helpful and friendly staff that really made the experience memorable. Definitely the best dining option in Ipswich.

Thank Gordon C
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Gordon C, Thank you for your review. I was really pleased you enjoyed both dinner and breakfast whilst you were with us. I will make sure your comments on the staff as passed on. Kind regards, Salthouse Harbour Hotel

Reviewed 2 weeks ago via mobile

Very nice food, nice service and lovely ambiance. Prices quite alright for the quality of the food served.

Thank JannReneH
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear JannReneH, Many thanks for your review and we look forward to seeing you again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 3 weeks ago via mobile

Although the service was slow (understandable as it was a bank holiday weekend) the staff were all very lovely and attentive. We had a selection of starters which were all nice, again the mains were good - all well presented. The reasoning for this review...More

Thank foodyfinds
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear foodyfinds, Thank you for your review. The Restaurant does get very busy at weekends but I was pleased to read that the staff were accommodating and you enjoyed the food. We look forward to seeing you again soon in the future. Kind regards, Salthouse...More

Reviewed 3 weeks ago

Booked a table for 2. Found the online booking system to be very good and the staff when we arrived were excellent. Couldn't fault them. We had booked here as we are both vegetarian and the sample menu online looked to be a bit more...More

Thank JulieFaye32
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear JulieFaye32, Thank you for your review. I was pleased you enjoyed your meal and found the vegetarian menu to be enjoyable. We do have a variety of wines available by the glass which start from £3.75 for a small glass and move up from...More

Reviewed 3 weeks ago via mobile

A bit pricier than other venues but worth it as the decor and atmosphere in the evening makes a for wonderful venue for special occasions. Lovely food and service, good wine list.

Thank holly c
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear holly c, Thank you for your review following your recent visit. Really pleased you enjoyed your meal with us as well as the decor - do come back and see us again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 3 weeks ago

We went for lunch with some friends. The setting and restaurant itself were very nice. We ate from the "Express Menu" - 3 courses for £19-00 I think. The food itself was reasonable "Pub Food", so the value for money was good. The staff were...More

Thank Chris E
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Chris E, Thank you for your review. The Express menu does offer excellent value for money but also runs alongside our full A La Carte menu. Perhaps next time you join us order from this as offers a wider variety of choice and price....More

Reviewed 4 weeks ago via mobile

I’ve always been a big fan of the Salthouse for many reasons however my attendance for dinner has been about a year overdue. A friend and I caught up one weekday evening for some dinner and wine and had an interesting experience. The venue is...More

Thank Thomas D
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Thomas D, Thank you for your comments. We do have some members of staff that are under the legal age for the alcohol and therefore legally they cannot serve you and are not in the position to recommend wines. Our older staff all undertake...More

Reviewed 15 May 2018

Had lunch at the Salthouse following a business meeting - we all enjoyed Skate from the sepcials menu and it was cooked to perfection with a simple buer blanc and caper sauce with new potatoes and green beans - lovely.

Thank GaryHLondon
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 3 weeks ago

Dear GaryHLondon, Thank you for your comments following your lunch with us. Chef will be pleased to know you enjoyed the skate, so I will make sure the comments are passed on. Kind regards, Salthouse Harbour Hotel

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Ask a question
Questions & Answers
dodsonjp
6 January 2017|
Answer
Response from Stephen B | Reviewed this property |
No response and the irony was that the complimentary desert sticky toffee pudding was a tray baked cake with a watery sauce and they placed a dollop of ice cream on the hot cake which was nearly melted when it reached the... More
-2
Votes
libby_wragg
15 November 2016|
AnswerShow all 2 answers
Response from Steve H | Reviewed this property |
no sorry
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$19 - US$80
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Romantic, Child-friendly, View, Business meetings, Local cuisine
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Ipswich
  • Phone Number: +44 1473 226789
  • E-mail
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