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Ratings and reviews

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Austrian, Cafe, European, Central European
Special Diets
Vegetarian Friendly, Vegan Options
Reviews (1,097)
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All reviews cakes apple strudel tortes vanilla slice truffle opera house coffee and cake cafe restaurant nice cafe hot chocolate worth the wait haustorte klimt chandeliers cafes queue melange
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Reviewed 2 weeks ago via mobile

We went there twice, everything was delicious and the staff is great. The garden is beautiful and quiet. Perfect for a break.

Date of visit: June 2021
Reviewed 29 May 2021

We decided to go and check the place. The place inside is wonderful. Very nice ceilings. We tried Melange and Apfelstrudel. Both were good but overpriced. But you know what you will pay before going so there is not much to complain here. I advise...you to go once. Maybe not more.More

Date of visit: May 2021
Reviewed 15 August 2020 via mobile

Was craving a coffee and cake and walked into this restaurant recommended by google. The interior is gorgeous, coffee was fine and the cake was quite nice. However while paying the waitress basically demanded that I tip. Now I do know different countries have different...policies on tipping but it should NEVER be turned into an obligation. Tips should be given for good service and should be the customers initiative. Why would you ask me if I want to tip then get mad if I decline?More

Date of visit: August 2020
Reviewed 16 March 2020

Great venue with friendly service. Found it to be better and less busy on Monday than at the weekend. Lovely food and coffee.

Date of visit: March 2020
Reviewed 7 March 2020 via mobile

Gerstner is a secret gem next to the Opera house. We passed by it, looking for it, and we did not realize it was there. Had a great variety of tortes and a great view of the Opera house. On the top floor there is...the option to have also some fine dining. I loved this place!!!More

Date of visit: February 2020
Reviewed 6 March 2020

We were told about this place by a friend who had visited Vienna before and it did not disappoint. We went up to the 3rd floor and were shown to a table. They have a fantastic display of cakes and strudel, so selected one and...had a lovely cup of hot chocolate. Definitely worth a visit, but remember although the cafe opens at 10, the 3rd floor does not open until 11.More

Date of visit: December 2019
Reviewed 5 March 2020 via mobile

Gerstner has a charming shop on the ground floor and a lift which takes you to an opulent large tea room serving the most delicious cakes/ slices/ strudels .. ever ! The ceiling is full of wonderful murals . In fact the whole floor is...superbly maintained.. To add to our incredible cherry/ apricot strudels came some delicious Gruner Veltliner fizz .. something we can’t get in the UK. Just delicious. Gerstner has been there since 1847 and is a must stop off for afternoon refreshments. Highly recommended. Enjoy !More

Date of visit: March 2020
Reviewed 5 March 2020

After coming to Vienna many times, discovering this spot was probably the best surprise. On our first visit, we went on the second floor, there was a long and slow line, but my friend convinced me it was worth waiting, and she was right. The...place is fancy, warm, sophisticated. The choice of sweet delights and drinks is really fine. Unfortunately, the top floor has limited working hours and they were closing down late afternoon. Next time we came back, we opt for the first floor, luckily there were no waiting lines as it was during the work hours. The first floor was even better. I found my favourite drink, the Gerstner special Baronini drink. Filled up the present basket on the ground floor with dessert boxes and mini bottles of wine. Just love this placeMore

Date of visit: January 2020
Reviewed 29 February 2020

Vienna provides a lot of treasures and a pause after a visit is a cleaver idea. Gerstner is the right place. It is a typical Viennese café, nice furniture, excellent food, and great service. The first floor features nice tables and you should not miss...the unforgettable view of the Opera!More

Date of visit: February 2020
Reviewed 28 February 2020 via mobile

On both floors, the staff all stare at you. Then when they can be bothered, they tell you to wait until there’s a table. Bizarre

Date of visit: February 2020
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Best nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
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Questions & Answers
Ask a question
13 October 2018|
AnswerShow all 4 answers
Response from Ivan T | Reviewed this property |
You can have cake and coffee any time, even during lunch. It's absolutely fine, the pastries are served all day long.
23 August 2018|
AnswerShow all 8 answers
Response from detr0it1967 | Reviewed this property |
Hi, Sorry I’m just answering, but I saw this for the first time just now. No, there is no lift unless one has been installed since last year.
3 June 2017|
AnswerShow all 5 answers
Response from Rosalyn_Fenton | Reviewed this property |
As far as I remember smoking is not allowed.
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Frequently Asked Questions about Gerstner K.u.K Hofzuckerbacker

Yes, Gerstner K.u.K Hofzuckerbacker offers takeaway services.

Yes, Gerstner K.u.K Hofzuckerbacker offers delivery services.

Gerstner K.u.K Hofzuckerbacker is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5