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Cafe Xcelsior

#3,182 of 3,716 Restaurants in Vienna}
€€ - €€€, Cafe, European
Opernring 1, Wien 1010, Vienna, Austria
+43 1 5857184
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Overview
  • Excellent21%
  • Very good32%
  • Average14%
  • Poor12%
  • Terrible21%
12 Sep 2017
“Worst service we have ever experienced. Waiter tried to take money out of purse!!”
21 Dec 2016
“Good Cafe by the opera”
Restaurant Hours
CUISINES
Austrian, Cafe, European
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Opernring 1, Wien 1010, Vienna, Austria
All Details
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Reviews (41)
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1 - 10 of 21 reviews

Reviewed 12 September 2017

We waited over 15 minutes to order our food (would have got up and left but we had already got our drinks). One of our group went in to let the waiter know we were ready, and walked straight into a shouting match between two...More

Thank Natalie E
Reviewed 22 December 2016

I chose this cafe to wait for my friend close to the opera house. I liked the service. The staff were helpful. I enjoyed my drink in the smoking section.

Thank Sara4Egypt
Reviewed 23 November 2016

Located opposite the Opera House, this café has more melamine than opulence but it's prices and fare were good. It's nice to see more locals than tourists in an establishment. It's menus are "German style" (no prices) but you are not in for any nasty...More

Thank leithman2008
Reviewed 19 September 2016 via mobile

We were looking late at night a place for a dessert. This cafe was open. The waiter told us very politly that they were closing in 10 min. We promise to be fast; ordered an apflestrudel with vanilla icecream; it came warm and perfect. It...More

Thank AlmendraBaez
Reviewed 9 April 2016

This was not a good experience.DO NOT visit. The waiting staff are appallingly rude. We witnessed waiters verbally abusing and physically assaulting customers. I cannot believe this cafe is still in business.

Thank Anne T
Reviewed 21 September 2015 via mobile

Great location by the Opera House but the service was slow and unfriendly and the food average at best. Will not be revisiting.

Thank Adam D
Reviewed 21 August 2015

An average, but cosy cafe. Located opposite the Opera. Service is not quick, but this can be discussed. In Austria many people say "No stress please". People visit cafe or restaurant to enjoy food and communication:) Stuff was quite polite. Coffee good, desert also nice....More

Thank Jivit
Reviewed 31 July 2015

The cafe itself is beautifully situated directly across from the famous Vienna opera and its a nice place to get a feel for Vienna and enjoy a coffee, breakfast, drink, etc However, the waitress we encountered was very unfriendly and rather rude. Our friend had...More

Thank jaredmoons
Reviewed 14 June 2015

We breakfasted there three times in five days, sitting outside. It was across the road from the opera house and a tramstop, yet despite the nearby bustle where we sat was quite relaxed. On the first occasion the waiter said "we speak English here, you...More

Thank Ortrud
Reviewed 28 December 2014

This is one of the must do's for an authenic Viennese experience. We went in winter and even though it was still crowded at times (as all coffee houses are), the staff were wonderful (attentive and efficient) . We never felt "moved on" - beautiful...More

Thank bristraveller2014
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Austrian, Cafe, European
Meals
Breakfast, Lunch, Drinks
Restaurant features
Seating, Waitstaff
Location and Contact Information
  • Address: Opernring 1, Wien 1010, Vienna, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighbourhood: Inner City
  • Phone Number: +43 1 5857184
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