We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Cafe Excelsior

€€ - €€€
Neighbourhood:
Inner City
Austrian, Cafe, European
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Opernring 1, Wien 1010, Vienna, Austria
+43 1 5857184
More Info
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 19: English reviews
Edinburgh
Level Contributor
82 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Located opposite the Opera House, this café has more melamine than opulence but it's prices and fare were good. It's nice to see more locals than tourists in an establishment. It's menus are "German style" (no prices) but you are not in for any nasty surprises.

Helpful?
Thank leithman2008
Santiago, Chile
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 September 2016 via mobile

We were looking late at night a place for a dessert. This cafe was open. The waiter told us very politly that they were closing in 10 min. We promise to be fast; ordered an apflestrudel with vanilla icecream; it came warm and perfect. It was delicious. Price was good and place its just in front of the Opera.

Helpful?
Thank AlmendraBaez
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 9 April 2016 via mobile

This was not a good experience.DO NOT visit. The waiting staff are appallingly rude. We witnessed waiters verbally abusing and physically assaulting customers. I cannot believe this cafe is still in business.

Helpful?
Thank Anne T
Level Contributor
97 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 21 September 2015 via mobile

Great location by the Opera House but the service was slow and unfriendly and the food average at best. Will not be revisiting.

Helpful?
Thank Adam D
Vienna, Austria
Level Contributor
259 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 21 August 2015

An average, but cosy cafe. Located opposite the Opera. Service is not quick, but this can be discussed. In Austria many people say "No stress please". People visit cafe or restaurant to enjoy food and communication:) Stuff was quite polite. Coffee good, desert also nice. Great place for a business meeting.

Helpful?
Thank Jivit
Orlando, Florida
Level Contributor
76 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 31 July 2015

The cafe itself is beautifully situated directly across from the famous Vienna opera and its a nice place to get a feel for Vienna and enjoy a coffee, breakfast, drink, etc However, the waitress we encountered was very unfriendly and rather rude. Our friend had just returned from getting money out of an ATM and she sat down halfway through... More 

Helpful?
Thank jaredmoons
Beckenham
Level Contributor
37 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 14 June 2015

We breakfasted there three times in five days, sitting outside. It was across the road from the opera house and a tramstop, yet despite the nearby bustle where we sat was quite relaxed. On the first occasion the waiter said "we speak English here, you know" when I tried to say a few words in German. (Not the only time... More 

Helpful?
Thank Ortrud
Brisbane, Australia
Level Contributor
37 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 December 2014

This is one of the must do's for an authenic Viennese experience. We went in winter and even though it was still crowded at times (as all coffee houses are), the staff were wonderful (attentive and efficient) . We never felt "moved on" - beautiful coffee / cakes and atmosphere. Highly recommended

Helpful?
Thank bristraveller2014
Vienna, Austria
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 September 2014

I went there with a group of friends and the waiter who invited us inside set the table for the entire group. At first he seamed a little unfriendly, but we thought that it's just tired. Unfortunately, he continued to be unfriendly and grumpy and all culminated with us being moved (after the food was brought...so with plates and glasses)... More 

Helpful?
1 Thank carmen2405
Vienna, Austria
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 August 2014

If you want a rude service and terribly ill-mannered waiter/waitresses in Vienna, then I would suggest you must certainly go to this cafe! It is personification of bad behaviour in real. We went there with a group of 12 people and one girl had her birthday. We asked if we could have the cake here, and it was such a... More 

Helpful?
1 Thank Ree G

Travellers who viewed Cafe Excelsior also viewed

Vienna, Vienna Region
Vienna, Vienna Region
 
Vienna, Vienna Region
Vienna, Vienna Region
 
Vienna, Vienna Region
Vienna, Vienna Region
 

Been to Cafe Excelsior? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Austrian, Cafe, European
Meals
Breakfast, Lunch, Drinks
Restaurant features
Seating, Waitstaff
Location and Contact Information
  • Address: Opernring 1, Wien 1010, Vienna, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighbourhood: Inner City
  • Phone Number: +43 1 5857184

Questions & Answers

Questions? Get answers from Cafe Excelsior staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood