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Visited this restaurant last friday evening as it was next to our hotel. The food was average although
Small portions!, however we asked for the bill, which
Came to €34, i gave the waiter/manager a €50
Euro note and had to ask for my change...10 mins
Later as he obviously assumed he could keep the
Change!!! Needless to say no tip for him.More
We turned up without a booking on a Sat night. Their main room was fully booked but the second room had spaces. We were looked after very well. Food was excellent, we loved everything apart from one dish but that just wasnt our favourite. Very...accommodating with kids (special requests, smaller portions, order of service). At the same time it was a nice experience - not a rushed meal with kids. Definitely recommendMore
The place is super nice from food to service to quality and price; we had lunch as a group of 9 people where we all enjoyed every bite; the team over there is amazingly friendly, happy environment and warm welcoming . You can enjoy an...Italian feel in the middle of Innsbruck .. the food is international and you can find all sort of tasty dishes; surely will pass by in my next visit . Highly recommendedMore
We came with a company of 6 people at 21:00 and they were ages to bring food. Innsbruck is a bit of a strange city overall, as the restaurants closes at 23:00. Anyway with 6 people, starters, mains and desserts, that takes more than two...hours, so when we got closer to 23:00 the waiter looked more and more tight up and actually instead of asking for desserts, he gave us the complimentary Limoncello as a "it is time for you to leave" message. They never mentioned at the reservation, that we have to leave at a certain time, so we found it a bit unfriendly.
Anyway the food was ok, but absolutely not great. Great wine though.More
The food is ok, but the service is terrible. The room as such is nice, and I went three times without booking and found a table without any trouble (the restaurant was quite empty each time). The last time, the card machine allegedly had some...issue so I had to redo my payment, which resulted in me having paid twice. The restaurant was extremely unhelpful regarding reimbursement, and we had no other choice than go through the card provider to object.
If you are looking for a nice and friendly Italian restaurant, I would recommend rather Die Pizzerei. Admittedly, the staff there is mostly Austrian rather than Italian, but much nicer!More
Date of visit: August 2017
Management response:Responded 15 September 2017
Thank you for having had dinner three times in our restaurant.
Please be assured that we are sincerly sorry for the problem with the credit card terminal and once we came to know about it we immediately informed the company that deals with the credit...More
The restaurant was flexible enough to welcome us in spite of the fact that we were 12 people and we arrived at 9:45 pm. The wall, decorated with wine bottles, was nice and we ate mostly well. Thanks God, there was also some beer.