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I am an elderly lady and need my assistance dog as a constant companion.
Today I wanted to have breakfast with my friend at peppi's on the outside terrace with a view of the sea.
When I entered the restaurant, the waitress informed me that...I was only allowed to sit with my dog in the area right next to the street.
My dog was wearing his blue identity card with photo, visible to everyone.
I pointed out to the waitress that I am ill and that this dog, as a trained assistance dog, must accompany me everywhere, it is equivalent to a guide dog.
I asked if a blind person was also not allowed on the terrace?
The large restaurant was only occupied with 2 tables, there was no one on the terrace.
Suddenly, a tall gentleman appeared next to me and shouted at me to leave the restaurant immediately..., with a sweeping hand gesture.
I almost started crying, was psychologically very upset and made a phone call to get help.
We have lived in Malta for many years, nothing like this has ever happened to us anywhere and I will definitely not recommend this restaurant to our large circle of friends.More
Let me start off by saying I am super picky as I train 5* service in the US for Luxury Cruise Liners.
We were randomly on a stroll and decided to stop here as the host was the most approachable. Genuinely, it was busy everywhere...and we had no reservation but the host made it happen in his own magic ways that in 15 minutes he got us a table on the balcony.
Service - Fast and efficient are an understatement. Diyan was our main waiter. On top of his game, great table manners and service, little details - cleaning properly the table before getting our dessert. Genuinely it had been a while here in Malta since we got that service. He was fabulous!
Food quality- Another Bingo. We had few things but the main spectacular dish was the chicken Tyrolean style.
Honestly, I thought it would be a casual dinner. But ended up being a fabulous served high quality dinner.
Thanks to the host who sorry forgot to take his name for making it happen and to Diyan for a great service! (Have to mention also all the other waiters which clearly all work as a team as they all were prompt on our table to serve accordingly and all very friendly and professional)More
My friends and I were in this restaurant. I really like the service, our waiter was rezi. Also I talked to Bartender jeko, He was very communicable person. I want to say that in this place work very good people, they had very tasty dishes,...I advise everyone to come here.More
Really great place! We came twice to have dinner on the terrace during our week in malta. Had the seafood platter both times which is so tasty!
Incredible service from Diyan our first time, and Maria the second time. Friendly, fast and sweet. We will...definitely come back!
Truly worth a visit, book a table on the terrace and enjoy the view!More