We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$7 - US$18
CUISINES
Italian, Pizza, Mediterranean, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about

Location and contact

Vironniemi
0.4 km from The Esplanadi Park
Improve this listing
Reviews (902)
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
441 results
Traveller rating
89
174
80
48
50
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
89
174
80
48
50
See what travellers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 3 days ago via mobile

Well prepared food, fresh and tasty. The restaurant had a good introduction on how the system works and a good clean atmosphere.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 weeks ago

The system here seemed needlessly complicated - you’re given a card on arrival and you go up to the counter to order your food, which gets ‘loaded’ onto your card. Then you pay at the front desk when leaving! You had to select whether to...load the food onto one or two cards - as my husband was buying us the meal, we opted for the latter but we had been issued two cards by front of house, so it added to the confusion. The system just doesn’t make sense to me, it would be better to pay at the time of ordering rather than adding extra processes! All of this made the experience quite stressful, and also nobody had told us which queue to join when ordering pasta. In addition, we had to join a queue when paying at the end so the system wasn’t efficient in my view. We liked being able to customise what we wanted by choosing pasta type and sauce. The food was very nice - good portions of pasta and reasonably priced! We would rate the food as 4 stars, but the ordering/payment system as 2 stars, hence the 3 stars given to take both elements into account. Maybe people who eat here regularly understand the system and feel it works, but as tourists, we didn’t have a good experience.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano F, Gérant at Vapiano Mikonkatu, responded to this reviewResponded 4 weeks ago

We are sorry to see that you didn't have a great experience with us. Please feel free to e-mail us at info@vapiano.fi. Team Vapiano

Reviewed 25 September 2022

Dinner here two nights in a row. All was good as usual, and the staff really dedicated - from the guys cooking for us, to those who served our wine and took our payment! We will be back!

Date of visit: September 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 August 2022

Good food with lot of options. Friendly and helpful staff. Ok price range if you consider location and prices in Finland.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 August 2022 via mobile

Pasta is awful. For €19 I expect cooked food! You get 5 prawns which is ok. The sauce is average. But the pasta! C’mon. Did in 2 mins. Uncooked. I was so hungry that I still ate but won’t be coming back.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano F, Gérant at Vapiano Mikonkatu, responded to this reviewResponded 15 August 2022

88Socrates we are sorry to see your experience was not as great as expected. Please do contact us at info@vapiano.fi. Vapiano Team

Reviewed 28 July 2022 via mobile

We waited almost an hour to get food. Those who got pasta got it in an 30-40 but pizza took ollost an hour. Pizza was one of the worst i have ever had. It was small but tasteless (fungi and ham), pasta was avarage but...people stood in a line for 30-40 mins to get it. In a line. I flet like we were in a school cafeteria or jail. Tables felt sticky. Price was more than you would expect after standing in line for 30-50 minutes. Whole concept is just horrible.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano F, Gérant at Vapiano Mikonkatu, responded to this reviewResponded 29 July 2022

TimoP571 we are sorry to see your experience was not as great as expected. Please do contact us at info@vapiano.fi. Vapiano Team

Reviewed 17 April 2022 via mobile

Arriving at 19h30, they explain the concept.. impossible to order pasta due à huge waiting time. So at 19h38 i decided for pizza but i just get "sorry is it too late and here is to much people, we don't accept order anymore!"

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 April 2022 via mobile

Create customer service and friendly staff! Salad was so tasty! Food was amazing! Great place to spend time and have a wonderful dinner.

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 December 2021 via mobile

We ordered pizza’s and waited for over 15mins. After 15mins our pizzas were ready but they informed my wife they ran out of reindeer meat and cranberries. So while everyone was eating she had nothing to eat. The worst service ever.

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano F, Gérant at Vapiano Mikonkatu, responded to this reviewResponded 4 January 2022

Hello robbU2020IK, we're so sorry to read you didn't have a great time with us. Please do email us at info@vapiano.fi so we can pick this up directly to resolve the issues. Thanks in advance!

Reviewed 20 December 2021

Waiting in the line was bad enough (took 30-40 mins). The cook was not speaking to us, looked depressed and pissed and did not ecen look at as. I could nt hear what he was saying and I felt bad. Food was good but its...not fixing my experience in here. Super busy environment, awful customer service from cooks, who did not even smile. We did not get the starter breads so we ate the ones that was left by other customers since they left after having the same bad experience as we did. Do not visit here.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano F, Gérant at Vapiano Mikonkatu, responded to this reviewResponded 27 December 2021

Hello! So sorry you had bad experience wih us. Thank you for your feedback, we will deal with it right away. Our aim is to serve great food and polite service to our customers.  Really hope your next visit to Vapiano will be better then...More

Reviewed 23 November 2021 via mobile

This Vapiano seems to be heading downhill. I have been a frequent guest since it opened. Today I went for a lunch salad, but was totally ignored by the chefs although there were very few guests and I was first in line. The Chefs, also,...seem unattentive and not as clean as usual, one of them walking around wiping his nose with a large paper kitchen towel right there. Hygiene? I decided to leave and go for sushi instead. On the way out the girl at checkout dis not seem to notice my disappointed comment, in fact she was busy reading a novel. Unlikely to return soon I’m afraid.More

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 October 2021

Before our James Bond movie, we shared one pizza at this centrally located restaurant next to Rautatientori Square. On Friday at 13:00, it was pleasantly calm. This Vapiano concept of ordering your food from different food stations can be a nightmare if the restaurant is...full. Beer and wine are ordered from a separate bar. Soft drinks and water can be bought at the food stations. Everything is read to a card that you got from the entrance counter. When you are leaving the restaurant you will pay the bill at the same counter presenting the card you got. Our pizza was delicious. The service was friendly.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 October 2021 via mobile

The experience was even far beyond poor! Friday evening, two pasta stations serving, people waited over an hour to get poorer than ABC station pasta! The whole concept is suitable for a ”serve-yourself” lunch, but people would appreciate spending time together sitting on a table...chatting, enjoying drinks while waiting for a dinner. Will never again bother wasting time nor money in such restaurant.More

Date of visit: October 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano Estonia, Marketing at Vapiano Mikonkatu, responded to this reviewResponded 4 October 2021

It is so sad to hear that you did not enjoy your visit at all. We are working hard to find more team members to our Vapiano family so our guests could spend more time together and would enjoy their stay.

Reviewed 1 October 2021 via mobile

This place is a joke. Over 30m waiting in a queue to get overpriced, overcooked pasta floating in a too liquid sauce, and an appetizer with old dry/molded cheese. Close it, it’s a disgrace to associate it to pasta or pizza

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano Estonia, Marketing at Vapiano Mikonkatu, responded to this reviewResponded 4 October 2021

Thank you for the feedback. We are truly sorry that your experience with us was that unpleasant. We are every day working hard to find new team members to our Vapiano family whom we can train so our guests would enjoy visiting us.

Reviewed 20 July 2021 via mobile

Read the poor reviews before going but decided to give it a try anyway, as it was just beside our hotel. I can unfortunately confirm the poor reviews were true for us. We waited quite a long time for our food. The pizza was cold,...bland and very disappointing. In fairness the staff were nice and apologetic for the food. Nonetheless, I would definitely not go here again.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vapiano Finland, Marketing at Vapiano Mikonkatu, responded to this reviewResponded 29 July 2021

We thank you for the feedback and it is truly sad that you did´t enjoy the pizza and the stay. Our pizzas are meant to be tasty and full of flavours. We forward your feedback to restaurant so and take a closer look on the...More

View more reviews
Best nearby
Best nearby hotelsSee all
Hotel Midpoint Helsinki
285 reviews
.07 km away
Scandic Kaisaniemi
266 reviews
.13 km away
Radisson Blu Plaza Hotel, Helsinki
3,079 reviews
.15 km away
Solo Sokos Hotel Helsinki
8 reviews
.19 km away
Best nearby restaurantsSee all
Cafe Roasberg
223 reviews
.08 km away
Taproom Helsinki (by Sori Brewing)
158 reviews
.13 km away
Oluthuone Kaisla
291 reviews
.13 km away
Maya Bar & Grill
485 reviews
.09 km away
Best nearby attractionsSee all
Helsinki Tram System
1,797 reviews
.13 km away
Ateneum
1,106 reviews
.14 km away
Helsinki University Library
50 reviews
.18 km away
Rautatientori
90 reviews
.20 km away
Questions & Answers
Ask a question
Kristjan P
1 September 2017|
AnswerShow all 13 answers
Response from VapianoHki | Property representative |
Hi and thank you for your interest. We don't usually take reservation. If there is a group of 8 or more, then I suggest you give us a call or send us an email. I hope you enjoy your visit in Helsinki and in Vapiano!
0
Votes
Google Translation
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

VAPIANO MIKONKATU, Helsinki - Vironniemi - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Vapiano Mikonkatu

Yes, Vapiano Mikonkatu offers takeaway services.

Vapiano Mikonkatu is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4