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Ratings and reviews

RATINGS
Food
Service
Value

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CUISINES
French, European
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Drinks
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Location and contact

Vironniemi
0.2 km from The Esplanadi Park
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Reviews (73)
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Reviewed 27 February 2020

After the Kaisaniemi Botanical Garden, we had a table reservation here. We got a window table. We were lucky because this restaurant doesn't have many windows. The service was friendly. The restaurant was quite empty at 15:00 and everything came quickly. The food was pretty...tasty.More

Date of visit: February 2020
Helpful?
MiaL1500, Muu at Frans & Amelie, responded to this reviewResponded 2 March 2020

Thank you for your review! Nice to hear that you`ve enjoyed your visit! Hope to see you soon! Best regards, Mia Leinonen Resturant manager

Reviewed 20 February 2020

This is a popular restaurant for buffet breakfast for guests staying at the Original Sokos Hotel. Wide selection, good food, great way to start your day.

Date of visit: February 2020
Helpful?
Reviewed 17 December 2019

Went with friend and Needed to wait for food over 1 hour and value for money was poor. When we sit down to the table waiter didin’t even greet us just started to get our order. Never going again. Also toilets were in bad shape.More

Date of visit: November 2019
Helpful?
MiaL1500, Ravintolapäällikkö at Frans & Amelie, responded to this reviewResponded 7 January 2020

Thank you for your review! I'm sorry to hear that you were not pleased with our service. My sincerely apologies for that. Thank´s to your review we can improve our service. Hopefully you will give us another chance and we will see you again! With...More

Reviewed 12 December 2019

We ordered minute steak and pepper steak both well done . When we got the food it was raw and bloody! Well, we got new dishes but..... french fries and salad was the same from the first dishes and steaks was now dry and not...that good. Usually ”Frans & Amelie” restaurants has delisious food but not this one.More

Date of visit: December 2019
Helpful?
MiaL1500, Ravintolapäällikkö at Frans & Amelie, responded to this reviewResponded 7 January 2020

Thank you for your review! I'm very sorry to hear that your dining experience was unsatisfactory. This time we failed to deliver our best. Thanks to your review we can improve ourselves. Hopefully we see you again! Best regards Mia Leinonen Restaurant Manager

Reviewed 27 November 2018 via mobile

Frans & Amelie is easy to, not far away from railway station or Cathedral. We were there on a Friday evening, late afternoon. The staff was friendly, perhaps too few, the food was also good and tasty. They had a happy hour until 6 pm...with wines to a reasonable price. Might be wise to book a table at least on weekends.More

Date of visit: November 2018
Helpful?
MiaL1500, ravintolapäällikkö at Frans & Amelie, responded to this reviewResponded 29 November 2018

Thank you for your review! I´m happy to hear that you´ve enjoyed your visit at Frans & Amélie. Warmly welcome again! Best regards, Mia Leinonen restaurant manager

Reviewed 12 November 2018

On my first trip to Helsinki, Frans&Amelie was the first restaurant I went to in Finland. I was absolutely positively surprised. Nice surroundings, cozy ambience. My colleague went for the menu Marseille, consisting of King Prawn Tails and deep fried squid with sauce Rouille, followed...by Grilled Salmon with chanterelle sauce and country style potato wedges. Dessert was a very good cloudberry crème brûlée. My starter was also the King Prawn Tails and deep fried squid with sauce Rouille, followed by the chicken stuffed with chorizo and pepper sauce, bacon beans and Mac & Cheese, a most tasty dish, that I would recommend any time again and again. My dessert was the Café Gourmand Valrhona, composed of a cup of espresso, chocolate-nut cookie, a miniature crème brûlée and chocolate mousse, ice cream and raspberry sauce. Our wine taste was not on the list, so we went for a bottle of Wolfberger Crémant d'Alsace brut, and were very satisfied with our choice. All told, a superb dining location downtown Helsinki. And, not to forget, the service was super friendly, competent and always at hand, when called for. Remarkable!More

Date of visit: November 2018
Helpful?
MiaL1500, Restaurant Manager at Frans & Amelie, responded to this reviewResponded 14 November 2018

Thank you very much for your review! I´m happy to hear that you´ve enjoyed your visit at Frans & Amélie. Hopefully your visit in Finland continues to be as remarkable as it was with us! Warmly welcome again! Best wishes, Mia Leinonen Restaurant Manager

Reviewed 7 October 2018 via mobile

Overall: 3+ Comments: nicely presented and tasty food, but a bit dry, could have been warmer, accompanied by a slow service, except for serving the food, that came surprisingly fast, as if it was waiting for us. Reservation: 4 Location: 4 Menu: 4 Knowledge: 3-4...Originality: 3 Presentation: 3-4 Taste: 3-4 Wine/beers: 3-4 Atmosphere: 3-4 Service: 3 Timing: 2-4 Cleanliness: 3-4 Price: 3 Price/value: 3 Revisit: maybeMore

Date of visit: February 2018
Helpful?
MiaL1500, Restaurant Manager at Frans & Amelie, responded to this reviewResponded 9 October 2018

Thank you for your accurate review! This will really help us in the future to improve our doing! Hopefully we will see you again! Best regards, Mia Leinonen Restaurant Manager

Reviewed 11 August 2018 via mobile

We sat on terrace and waited a while but no one didn't come to serve us so i went inside and asked that is there a service available. Few minutes later waitress came. She did not apologies the waiting but otherwise she was nice. We...both ordered sparkling wine and veal lever. Wine was ok and our food came pretty fast. We ordered lever as medium cooking level but it was fully coocked. Peppersauce was pretty good but too salty. Smashed potatoes felt like that it was made yesterday. Overall experience was ok but i don't think that i will visit here again because we did not got service without asking it.More

Date of visit: August 2018
Helpful?
Mia L, ravintolapäällikkö at Frans & Amelie, responded to this reviewResponded 21 August 2018

Thank you so much for your review! It is pity to hear that the service has not gone well and the food has not been what has been ordered. Thanks to your review, you will be able to remedy the disadvantages both in the service...More

Reviewed 13 July 2018 via mobile

We both took grill steaks with vine. It was again excellent choice. Steak was juicy and quality was great. Splendid!

Date of visit: July 2018
Helpful?
Mia L, restaurant manager at Frans & Amelie, responded to this reviewResponded 30 July 2018

Thank you for your review! I´m happy to hear that you´ve enjoyed your visit at Frans & Amélie. Warmly welcome again! Best wishes, Mia Leinonen restaurant manager

Reviewed 9 January 2018 via mobile

Stumbled upon this bistro while out looking at the LUX light displays. Staff very attentive. We had the reindeer and the bouillebaise; both were full of flavour and delicious. Creme brulee wasn't the best I've ever had but it was IK

Date of visit: January 2018
Helpful?
Mia L, restaurant manager at Frans & Amelie, responded to this reviewResponded 11 January 2018

Thank you for your review! I´m happy to hear that you´ve enjoyed your visit at Frans & Amélie. Warmly welcome again! Best wishes, Mia Leinonen restaurant manager

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Frans & Amelie is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5