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RATINGS
Food
Service
Value

Details

PRICE RANGE
US$12 - US$59
CUISINES
Sushi, Asian
Special Diets
Vegan Options, Gluten Free Options, Vegetarian Friendly
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meals, features, about

Location and contact

Vironniemi
0.3 km from The Esplanadi Park
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Reviews (218)
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94 results
Traveller rating
41
29
11
6
7
Traveller type
Time of year
LanguageEnglish
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Traveller rating
41
29
11
6
7
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All reviews sushi salad excellent restaurant all you can eat love this place meats wok dessert
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Reviewed 7 May 2021

Lunch costs €14,90 at time of writing, May 2021. These CROOKS tried to charge €82,00 for two single servings of lunch buffet food consisting of grilled (and dry as toast) chicken breast, potatoes and some vegetables. I've eaten there just last week and it was...priced as normal, but it seems Covid-19 stress is causing them to cheat and con their customers... The only reference to this is literally small print on a sign-board on the pavement outside, but this is contradicted (as of today) on their own website. They said that because I mis-undertood that their dinner buffet is served all day on Friday, they'd give a special discount to €25 per person, down from €41 each. I refused to pay their hyped up bill which would have cost a whopping €50+ more for two local office work-mates grabbing a quick bite at a common as much lunch buffet. Not a hope. If you get stung with this scam, more akin to the dodgy strip-club champagne stories we've all heard, stand your ground. They won't call the police either - I asked them to do so repeatedly if they wanted me to open my wallet and hand the hard earned to these cheats. When I asked if everyone else there knew what lunch was costing, they said they'd all paid the same. They then agreed to settle the bill for the normal €14,90 each and led us outside to show the signage. It was in Finnish, in small print, with no reference to the price - Just that the Friday buffet was different. My Finnish native colleague couldn't identify anywhere that this was advised in advance. To top it all off, I stopped two other guys who were leaving to ask what they'd paid. They said €14,90 but immediately checked their receipt and found they'd been overcharged also. Mediocre food at best, served with bad attitude by two of the most crooked guys I've had the misfortune to encounter in my many years of living in Finland. Shame on them and please be warned - They'll ruin your afternoon, evening or special occasion with family, friends or colleagues. Look elsewhere as the area abounds with better food, service and honest folks even in these times of trouble. As for masks, you'd think people knew to cover their noses by now, not just muffle their voices by covering their mouths....More

Date of visit: May 2021
Helpful?3  
Reviewed 6 March 2021

Terrible experience, extremely bad service, bad waitress behaviour… but normal when the boss is arrogant Extremely expensive for what they offer, be careful they charge extra!! Do not trust them!! Do not recommend

Date of visit: March 2021
Helpful?2  
Reviewed 6 March 2021 via mobile

Bad experience, terrible and they are laying suspicious bill… We call them and they said everything is included but in fact they charge non alcoholic drink 12euros (water, ice, Strawberry syrup 😂😂) Do not recommend

Date of visit: March 2021
Helpful?3  
Reviewed 28 November 2020

Stuff that makes you feel you did something wrong when you have not done anything. There is so much hatred and negativity in their eyes that they try to suppress. Not sure why they hire people who hate other people, but the manager who was...trying to hide himself behind being a regular employee was even ruder and did not want to help us even though our request was very simple.More

Date of visit: November 2020
Helpful?5  
Reviewed 10 November 2020 via mobile

A huge buffet for appr. 35 euros each with quality foods and very good service. Teppaynaki grill was superb, they wok the food for you and then bring it to your table. Meats include big shrimps, cangaroo etc. As for drinks, only water included, no...soft drinks anymore. A big recommendation though, it's every time an experience!More

Date of visit: November 2020
Helpful?3  
Reviewed 9 November 2020 via mobile

This is my second time visiting the resturant and i don't regret it. Very friendly staff, the resturant is big and beautiful, the food is amazing and in excess with a lot of varieties to pick from. It is quite expensive though! I highly recommend!

Date of visit: November 2020
Helpful?1  
Reviewed 29 June 2020

We got very bad customer service ever. Staff was so rude. We just came in with my friends and they already told us to pay. We were just hanging our jackets outside to coat rack first. And afterwards they told us to leave from the...table we had a reserved.More

Date of visit: June 2020
Helpful?3  
Reviewed 26 December 2019

I am Brazilian and went to Caverna for dinner and absolute love this place! Food ...I would say is very similar for what we have in all you can eat restaurant in Brazil specially the Meat. The waiters were very nice and friendly which made...me feel like being in Brazil. I would recommend Caverna for sure.More

Date of visit: December 2019
Helpful?1  
Reviewed 14 December 2019 via mobile

Excellent Restaurant. At the beginning you feel the warmness from staff. After guiding to table they introduce you to staff and restaurant as well. Food is Excellent and some part of meat they serve in to the table. Service, atmosphere and Food is perfect.

Date of visit: December 2019
Helpful?
Reviewed 14 November 2019 via mobile

A lot of poor quality food. If you value quantity over quality - this place is for you. You will have lots of cream dishes, Vietnamese (Asian) dishes, sushi, 2 soups, desserts, pizza and salads. Nothing is memorable. They don’t even have oat milk or...any other non-dairy milk.More

Date of visit: November 2019
Helpful?5  
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Questions & Answers
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raymond a
6 December 2019|
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Response from Ros G | Reviewed this property |
They should be on a Saturday night. Hope it is better than the Tuesday nights food.
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Frequently Asked Questions about Caverna Restaurant

Caverna Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4