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We got a recommendation for this place with high hopes and expectations. Visited this nicely located cafe 18th of July 2021. The middle aged lady to take care of the clients did not have any customer frienly behavior - very arrogant attitude indeed. Please experience....Secondly, food was okeish and somewhat overpriced. Young gyus (summer workers?) from the kitchen were smoking in the front door. So, like in Turkey...
The beef hasn't got enough heat...it was really "pale".
Finally, when we left the restaurant - this before mentioned lady took two coffees in the bill we did not drink. And some other errors too. So, I quicly calculated that if they invoice 10 eur more "extra" - and if every day they do this for multiple clients...so it easily could mean hundreds of euros...More
An experience which was a bit disappointing. While the location is nice by a lake the noise from traffic passing by spoils a lot. Pricing was also on the higher side while the food was good but not excellent.
Located by the lake with lovely views. Friendly service and good food. However it took very long to get the food. Seems like their kitchen capabilities and equipment does not match the size of the restaurant. This place has potential if the kitchen would work...faster. Book time for waiting if you eat here.More
Lovely location in a worn out tiny shack with mediocre terrace over the lake. Tables were pretty with fresh flowers. Service was terrible and very slow (1,5 hours) for e.g. basic fish soup. Would have helped if personnell would have warned in advance about extremely...long wait. Rude interaction and excuses from the waiters when we said we would have appreciated honesty. Kids were tired and starving. In situations like these a free desert, a reduction of the price or a sincere apology (instead of rude defense) would have made it a bit better.More
We were looking for a place for dinner on our First day in Punkaharju. It was a warm summer evening so we did not wanna sit inside. We found this place. It is right by the lakeside, cute terrace that have a pier for the...boat and jet ski people,too. Great wide range of food snd drinks. Good service. Price is like in big restaurant. I found a small piece of rubber band in my starter plate, informed the staff. They were very polite and tried to compensate for us by offering drinks. Food was good. View was wonderful snd friendly service. Despite that small incident, I recommend the place. Good for couples and family. Seats are limited, though.More