We just came back from a very upsetting dinner. Food was good, ambience was great, but unfortunately they got our order wrong so it meant that one person on a table of six received their food when everyone else had already finished. Not only did...they get the order wrong (and therefore late) but they even charged us for the dish that no one had ordered when the final bill came. We got our money back for that dish, but only after we pointed it out, and there was no attempt whatsoever to make it up to us in any way. No gesture. We paid and left, but when my husband finally spoke to the manager about what had happened as we were leaving, all she said was “you got your money back, right (for the extra dish)?”. Absolutely appalling. What a disappointment. I wonder if that would have been the attitude if we were white people. Seriously, I doubt it.More