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Jack's Brasserie

€€€€French, , European
Bahnhofplatz 11, Bern 3011, Switzerland
+41 31 326 80 81
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Overview
  • Excellent46%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“wienerschnitzel” (15 reviews)
“duck liver” (2 reviews)
“potato salad” (2 reviews)
Closed Now
Hours
CUISINES
French, Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Bahnhofplatz 11, Bern 3011, Switzerland
All Details
Write a ReviewReviews (342)
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1 - 10 of 94 reviews

Reviewed 21 February 2018

Unique, legendary brasserie atmosphere. Original, market-fresh, French Brasserie dining. A-la-carte breakfast, lunch and dinner service. Open 7 days/week. 80 seats. 14 Gault Millau points. A must visit when you're in town!More

Thank loshens
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 22 February 2018

Thank you loshens for your kind review about our Jack's Brasserie. We will share your feedback with our Jack's crew - they will definitely be happy to read your compliment. We hope to welcome you back soon again at our place. Kind regads Seraina Zahner,...More

Reviewed 3 February 2018 via mobile

We had the famous „Zürcher Geschnetzeltes“ which was excellent. The „Röschti“ was yellow/brownish looking, just great. The service was superb. We certainly will be back.

Thank Boatparade
HSB_Quality, other at Jack's Brasserie, responded to this reviewResponded 5 February 2018

Thank you so much for your feedback! We are happy to hear that you will be back soon. All the best, Seraina Zahner Quality Manager

Reviewed 26 January 2018 via mobile

Slow service. Charming brasserie that could b from 19th century! Excellent food- wiener shnitzel and trout were delicious

Thank BostonBostonGirl
HSB_Quality, other at Jack's Brasserie, responded to this reviewResponded 31 January 2018

Thank you very much for your feedback BostonBostonGirl. We hope to welcome you again soon and to convince you then of our usual efficient and fast service. All the best, Seraina Zahner Quality Manager

Reviewed 14 January 2018

We enjoyed a great dinner (short term reservation), great service and wonderful food, nicely prepared and high quality.

Thank haktus
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 16 January 2018

Thank you haktus for your great feedback! All the best, Seraina Zahner

Reviewed 3 January 2018 via mobile

We went there with my wife to meet a couple of friends that we did not see for a long time so for us the slower service was amazing as we had tons of time. We had a great meal the menu is not too...More

Thank SebsGenolier
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 8 January 2018

Thank you very much for this great feedback of yours! We are looking forward to welcoming you back! All the best, Seraina Zahner

Reviewed 18 December 2017

Sunday lunch on a Christmas market visit to Bern. We had never eaten at Jack's Brasserie before and had read good reviews. The food - very nice salad and then the famous Schnitzel - was very good. The dessert was just "so so". The waitress...More

Thank Hambagahle
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 21 December 2017

Dear Hambagahle, Thank you very much for taking the time to inform us about your experience. We are happy to hear that you were impressed by our famous Wienerschnitzel. Unfortunately, we didn't manage to offer you a fast and efficient service. Please accept our apologies...More

A TripAdvisor Member
1
Reviewed 3 November 2017 via mobile

Went with my Family for a Dinner and had a great time. The ambiance was lovely and romantic, the staff are welcoming, friendly and professionals. Of course the food were great , a start of the tasty Pumpkin soup which is perfect for the cold...More

Thank A TripAdvisor Member
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 8 November 2017

Thank you so much for your lovely review! We are looking forward to welcoming you back in the near future. All the best, Seraina Zahner

Reviewed 29 October 2017

My family and I had dinner at this lovely place on Friday and everything was just perfect. We enjoyed the classic interior of the restaurant, one can see how the style was kept like it used to be back in the days with the lovely...More

Thank SoSt14
HSB_Quality, Quality Management at Jack's Brasserie, responded to this reviewResponded 2 November 2017

Dear SoSt14 Thank you for writing this lovely feedback and informing us about your wonderful evening at our Jack’s Brasserie. All your kind compliments for food and service we have forwarded to our team members, especially of course to Manu and Alex from the Jack’s...More

Reviewed 19 October 2017

Ate here earlier this week on a Sunday night when many restaurants are closed. The food was very good as was the service we received from the first server. Her shift ended and a new server took over. When the new server presented the bill,...More

Thank CLDinLA
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 20 October 2017

Dear CLDinLA, Thank you very much for your visit and for your feedback here on Tripavisor. I am sorry to hear that there has been a misunderstanding with the service fee. It is of course included in Switzerland. Our employee might have misunderstood you as...More

Reviewed 13 October 2017

A large restaurant with large table-cloth covered tables and lovely lighting is an impressive choice for dinner. The Schnitzel is the best anywhere. The service is friendly and discreet. The dinner was excellent.

Thank CorinnaWyckoff_NJ
HSB_Quality, Quality Manager at Jack's Brasserie, responded to this reviewResponded 20 October 2017

Dear CorinnaWyckoff_NJ Thank you so much for your lovely review here on Tripadvisor. The Jack's Brasserie team is very proud to hear that you were having an amazing stay! We hope to see you soon again, Seraina Zahner

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Local cuisine, Special Occasion Dining, Romantic, Business meetings
Open Hours
Sunday
06:30 - 23:00
Monday
06:30 - 23:00
Tuesday
06:30 - 23:00
Wednesday
06:30 - 23:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
06:30 - 23:00
Location and Contact Information
  • Address: Bahnhofplatz 11, Bern 3011, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Bern  >  Bern Mittelland District  >  Bern
  • Phone Number: +41 31 326 80 81
  • E-mail
  • This restaurant is at Hotel Schweizerhof Bern & THE SPA
Description
The legendary Jack’s Brasserie is the main restaurant at the Hotel Schweizerhof Bern. In its typical fin-de-siècle ambience it offers classic market-fresh, French Brasserie cuisine as well as Schweizerhof classics – such as its famous Wienerschnitzel.
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