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Jack's Brasserie

€€€€French, , European
Bahnhofplatz 11, Bern 3011, Switzerland
+41 31 326 80 81
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Overview
  • Excellent45%
  • Very good32%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“wienerschnitzel” (15 reviews)
“duck liver” (2 reviews)
“potato salad” (2 reviews)
Closed Now
Hours
CUISINES
French, Swiss, European, Central European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Bahnhofplatz 11, Bern 3011, Switzerland
All Details
Write a ReviewReviews (384)
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1 - 10 of 106 reviews

Reviewed 1 week ago

Really good place to eat whether you are staying in the hotel or not. Good choice of dishes and wine served by helpful staff.

Date of visit: November 2018
Thank IanG762
Reviewed 1 week ago

i arrived there for lunch early, before noon, walking between the tables, but no one asked me about my needs. i sat down at a small table checking the big choice of newspapers,....& after some time some person approached my table. well, the famous zurich...More

Thank Tom S
Reviewed 2 weeks ago

Booked on hotel website. Maître D' couldnt find my reservation, got me a very small table while my guest, who had arrived 5 minutes earlier, was waiting at MY table, which a waiter had found, correctly booked. So my guest and I both waited 1/2...More

Date of visit: December 2018
Thank Michael W
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 5 days ago

Dear Michael W, thank you for your feedback. We are sorry to hear that there had been a misunderstanding about your reservation. I can understand that this must have been frustrating for you. Please accept our apologies. Concerning the tatar we kindly inform you that...More

Reviewed 6 November 2018

Nice traditional Food, a very good winelist and the service was just great. Very close to the railway station, but a Reservation is recommended

Date of visit: October 2018
Thank schmumues
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 3 weeks ago

Thank you for your feedback schmumues! All the best, Seraina Zahner

Reviewed 17 October 2018 via mobile

1930ties beautiful and elegant interior with contemporary facilities and service. Had an excellent, delicous and nicely decorated dinner. There is enough space for private conversations. Very careful and helpful service by Chantal.

Date of visit: October 2018
Thank staubersimon
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 24 October 2018

Thank you so much for your feedback! Chantal really appreciated your comments. All the best, Seraina Zahner

Reviewed 3 October 2018

This place reminds me of Tadich's Grill in San Francisco, an institution there for 160 years. Not sure how long Jack's has been around but it has that feel and decor. I know it hasn't changed in 25 years since I first dined there. Attached...More

Date of visit: September 2018
Thank Dick D
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 4 October 2018

Thank you so much for your lovely feedback Dick D. It is great to hear the Jack's Brasserie is one of the top two places in Bern. We hope to welcome you soon back. All the best, Seraina Zahner

Reviewed 20 September 2018

I went a bit later in the afternoon, at first I couldn't find the entrance. But eventually, just walk through the rolling door. I really liked the menu and chose a traditional Swiss schnitzel, cold soup, wine, sparkling water and a small dessert with cake....More

Date of visit: June 2018
Thank Mingly L
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 27 September 2018

Thank you very much for your feedback Mingly L! It is nice to hear you had a great stay and that you loved our famous Wiener Schnitzel. It would be great to welcome you back. All the best, Seraina Zahner

Reviewed 9 September 2018 via mobile

Hostess was absolutely amazing ! Saw us struggling with the menu and wine list and immediately came over and assisted ! Recommendations for food and wine right on point ! Vegetarian friendly! Buffalo mozzarella was amazing ! All the food was excellent . The ambience...More

Date of visit: September 2018
Thank Clubmedjunkie
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 14 September 2018

Thank you for your nice feedback, Clubmedjunkie! We are happy that you enjoyed food and wine at our Jack's Brasserie. We are looking forward to welcoming you again. All the best, Seraina Zahner

Reviewed 15 August 2018 via mobile

The food is ok but the price is too high for what you get. So the value for money is low. The atmosphere is nice.More

Date of visit: July 2018
Thank Diego G
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 20 August 2018

Dear Diego G, thank you for your feedback. We are sorry to hear that in your opinion the value for money is not what you would expect from a restaurant such as the Jack's Brasserie. Our prices are in fact higher than in other restaurants...More

Reviewed 10 August 2018 via mobile

Never has seen a more sophisticated and charming a someliere in switzerland. Marie Christin Baunach is a star on wineheaven.

Date of visit: August 2018
Thank BenedikOberIi
HSB_Quality, Quality & CSR Manager at Jack's Brasserie, responded to this reviewResponded 14 August 2018

Thank you so much for your lovely feedback BenedikOberli. Ms. Baunach really appreciated it! All the best, Seraina Zahner

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Valet Parking
Good for
Local cuisine, Business meetings, Special Occasion Dining, Romantic
Open Hours
Sunday
06:30 - 23:00
Monday
06:30 - 23:00
Tuesday
06:30 - 23:00
Wednesday
06:30 - 23:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
06:30 - 23:00
Location and Contact Information
  • Address: Bahnhofplatz 11, Bern 3011, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Bern  >  Bern Mittelland District  >  Bern
  • Phone Number: +41 31 326 80 81
  • E-mail
  • This restaurant is at Hotel Schweizerhof Bern & THE SPA
Description
The legendary Jack’s Brasserie is the main restaurant at the Hotel Schweizerhof Bern. In its typical fin-de-siècle ambience it offers classic market-fresh, French Brasserie cuisine as well as Schweizerhof classics – such as its famous Wienerschnitzel.
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