Similar to the other negative reviews here, the staff was unhelpful and discourteous. I love small, intimate places like this, and actively seek them out, especially with excellent reviews of their menus posted on Tripadvisor. However, a sign on the door seemed to indicated that...they could not, at that time, accept credit cards. No problem so far -- it happens. The system goes down, or whatever. With my basic Italian, I went inside and confirmed that situation. I then left, walking 10 minutes to find one of the rare, functioning ATMs in the area. Returning to Ai Maestri, they said they were fully booked. I said, "Why didn't you tell me that 10 minutes ago?", to which the perfect English reply was, "You didn't ask. You only asked about the VISA card." OK, so I didn't precisely "ask." I admit it. But that is a quite nasty attitude and unacceptable answer, in any customer service-oriented business. You volunteer information and help the client, anticipating any needs. I wish that I could have tried the wonderful food pictured here, but this place was exceedingly unfriendly.More