On our last day in Naples, we had lunch at the vegan restaurant Vitto Pitagorico.
Nothing to complain about the quality of the food or the service provided by the staff, but a comment on the behaviour on both the human and business side has...to be made.
At the end of our lunch a homeless man approached our table and asked if he could eat two olives left on our plate. When I asked if he was hungry, he told me that he had not eaten for days. I therefore told him to sit at our table because he would be our guest. He thanked me but wanted to sit alone at the adjacent table. Ii has to be said that the tables were outside under the vaults of a public passage. I therefore told the waiter to bring him what he wanted, I would pay for the order.
The man just ordered a simple pizza.
So far nothing abnormal
When the pizza arrived, the owner extremely rudely chased the man away, even grabbing him by the arm. At my remonstrances and since I was paying the bill, a heated argument ensued.
My daughter was shocked and burst into tears and even called the owner one word too many. For this I apologise because it is not the upbringing we have given our children.
The emotion of seeing someone treated like that, set off the springs of a young person with little life experience.
The same thing, however, happened to the owner who is neither young but runs a Restaurant .
Attacking customers, shouting at them to take the homeless to their homes gives her neither honour nor respect.
At most he will lose more customers.
I strongly advise the owner to remove the inscription on the inside 'LOVE EACH OTHER' as this is an affront to humanity and unwary customers to read the negative reviews and you will get a clear picture of the personality of the gentleman in question.
As an executive of a big Company I would advise you to review your behaviour. And while I could understand some of your arguments, it would have been easy to turn a blind eye at the time to react differently after the customer left the premises.
You would have had a satisfied customer, sold an extra pizza, received a positive review, and instead?
I notice that you have already responded to other customers on our behalf. I can assure you that this is our first writing. But there were other customers in the restaurant who witnessed the scene.
Although I know that my writing will probably only serve to incite you to reply to me in your usual manner.
I look forward to your reply so that I can send it to the local tourist board.
However, I wish you a good day.More
