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Hard Rock Cafe

€€ - €€€
Neighbourhood:
Barrio de Salamanca
Diner, Central American, American, Bar
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Paseo de la Castellana 2, 28046 Madrid, Spain
+34 914 36 43 40
Website
Today
12:30 - 02:00
Open now
See all hours
Hours:
Sun - Sat 12:30 - 02:00
More Info
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1,865 Reviews from our TripAdvisor Community

Traveller rating
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  • More
Showing 483: English reviews
Level Contributor
41 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

Early family lunch. The service was good -- everyone smiling and hepful. I suppose that this is to give a taste of US-like service. The food was not remarkable. I had BBQ chicken which was partially dry and nothing to write home about. The rest of the family had Ok food, but just OK. One exception was the apple pie,... More 

Helpful?
Thank Manuel C
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello Manuel C: Thank you very much for taking time to review the Hard Rock Cafe Madrid. Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. We apologize that your visit fell short of our usual high standards and failed to meet your expectations. In case you´ll change your opinion and decide to come... More 

Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

HRC in Madrid never disappoints. Ambiance is very HRC, bathrooms are clean (and have a very cool faucet/Dyson hand dryer combination), our waitress was very friendly, she spoke English and made good recommendations. Food was very tasty, will return for sure.

Helpful?
Thank CocoFranco43
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello CocoFranco43: Thank you very much for taking time to review the Hard Rock Cafe Madrid. In Hard Rock Cafe all team member works focused to provide good service and quality products in a unique environment to offer you a real Hard Rock experience. We will be glad to serve you again! Keep Rockin´ More 

Wiesbaden, Hessen, Germany
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had to wait about 45 minutes to be seated - it was worth the wait! Fantastic, authentic American food and great music!

Helpful?
Thank MataHari2013
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello MataHari2013: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are glad that you enjoyed the authentic Hard Rock experience. Feel free to come back whenever you want. More 

Los Angeles, California
Level Contributor
64 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Same American food but huge drinks and great service. The server got me complimentary shots and store clerk was helpful was helpful merchandise & tourist tips.

Helpful?
Thank DSKaneLA
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello DSKaneLA: Thank you very much for taking time to review the Hard Rock Cafe Madrid. we are glad that everything in our Cafe were to you liking Keep Rockin´ More 

Morden, United Kingdom
Level Contributor
40 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Went to the Hard Rock Cafe for a burger and ribs after doing a bit of shopping,Me and my family had drinks which was great and the bar staff were great and helpful,then got taken to our table.the food and the waitress were great,if your visiting Madrid go to the Hard Rock Cafe.

Helpful?
Thank helen m
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello Hellen: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are glad that our food and staff were to your liking. We will be glad to serve you again. Keep Rockin´ More 

Milan, Italy
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Like any HRC around the world, from Venice to Frisco. Courtesy, good music...and gadgets. The food is standard, you know exactly what you eat. And a tshirt for your collection (as I do)

Helpful?
Thank fab_mi_67
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello Fab: Thank you very much for review the Hard Rock Cafe Madrid. Feel free to come back whenever you want, We will be glad to serve you again. Keep Rockin´ More 

Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We went to dinner..very nice service Lisa is our table at tender she is so nice.very good food.really enjoyed

Helpful?
Thank Priya D
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello Priya: Thank you very much for taking tome to review the Hard Rock Cafe Madrid. We are glad that you liked Lisa service. Please return soon. Best Regards and Happy New Year More 

Level Contributor
13 reviews
9 restaurant reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We took the Hop on Hop off tour and they have just a stop at Hard Rock Cafe.... not to much to think snack time Yummy!!! We went for hamburgers and drinks. We were short if time so we decided to eat at the bar service was great super fast and after Hop on !!!! Again :-)

Helpful?
Thank jojokz
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello Josefina: Thank you very much for taking time to review Hard Rock Cafe Madrid. Feel free to come back whenever you want, but with more time and you will enjoy the authentic experience Hard Rock Best Regards More 

Level Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

went for a quick lunch and looked for a burger, so this was apparently a good place to go to. The meal was good as expected, but the service received to low quality if we take into account that the restaurant was almost empty at the time we were there.

Helpful?
Thank Jaime V
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello Jaime: Thank you very much for taking time to review the Hard Rock Cafe Madrid. Hard Rock strives to combine a casual environment, outstanding service and a fun atmosphere. we apologize that you visit fell short of our usual high standards and failed to meet your expectations. Hope to see you back soon More 

Beirut, Lebanon
Level Contributor
40 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

I can’t believe hard rock is still running. You certainly enjoy watching the various decorative items they have (ex Michel Jackson’s shoes and so many more). But I somehow feel the place’s importance have died. Nothing special from any other HRC. Sorry, but this chain long gone.

Helpful?
Thank RaffyKaramanian
HRC m, Manager at Hard Rock Cafe, responded to this review

Hello: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We appreciate your feedback and will take it into consideration Best Regards More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Diner, Central American, American, Bar
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
12:30 - 02:00
Monday
12:30 - 02:00
Tuesday
12:30 - 02:00
Wednesday
12:30 - 02:00
Thursday
12:30 - 02:00
Friday
12:30 - 02:00
Saturday
12:30 - 02:00
Location and Contact Information
  • Address: Paseo de la Castellana 2, 28046 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Barrio de Salamanca
  • Neighbourhood: Barrio de Salamanca
  • Phone Number: +34 914 36 43 40
Description
The electrifying capital of Spain, Madrid is one of the country's most vibrant and exciting cities. Madrileños make it a daily practice to take time to enjoy life, and now you can do the same when visiting the Hard Rock Cafe Madrid. Located at Plaza de Colón along the historical Paseo de la Castellana, the Cafe awaits as your fiesta destination for enjoying this rollicking city. The Cafe's outstanding memorabilia collection and the majesty of this fabled city with nearby views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, will completely invigorate you, so get ready for the all night extravaganza, Hard Rock style!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
11 questions
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Malaysia
over a year ago
over a year ago

See all questions (11)

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood