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Hard Rock Cafe

#507 of 9,315 Restaurants in Madrid}
€€ - €€€, , American
Paseo de la Castellana 2, 28046 Madrid, Spain
+34 914 36 43 40
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Overview
  • Excellent30%
  • Very good39%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“burger” (46 reviews)
“ribs” (13 reviews)
“chicken” (9 reviews)
Closed Now
All hours
CUISINES
Diner, Central American, American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Paseo de la Castellana 2, 28046 Madrid, Spain
All Details
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Reviews (2,184)
Traveller rating
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1 - 10 of 564 reviews

Reviewed 1 week ago

Madrid Hard Rock cafe is worth visisting. Visited also the rock shop and the servcie was great. They have a nice terrace who is perfect on a sunny day.

Thank Uffe38
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hello: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are glad that you enjoyed the visit and the experience. We hope to see you soon!! Kind regards

Reviewed 1 week ago via mobile

Been to a few Hard Rock Cafes around Europe at this stage and Madrid is up there among the best. The menu and pricing was as you would expect from a Hard Rock Cafe. The service was decent and our server was very pleasant. We...More

1  Thank Kavo85
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello : Thank you very much for taking time to review the Hard Rock Cafe Madrid It is really important to us receive all kind of feedback form our guest that we take with the utmost seriousness and make us improve day by day, more...More

Reviewed 1 week ago

Weekend away and try to visit if they have one in the area as son collects pins. The food was excellent, as usual. The manager on shift, Ricardo, went round the restaurant chatting to customers to make sure that everything was OK, which has never...More

1  Thank 900wendys
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello : Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are glad that you enjoyed the visit and the experience. Riccardo have been working with us for a long time and he really is a great manager. We...More

Reviewed 2 weeks ago via mobile

Visited this Hard Rock as we love to visit them in any city we visit. But madrid was amazing. Our waiter Juan Luis was excellent. So friendly and helpful. Always knowing just when come and check our table without being there too much. Excellent service...More

Thank Shelley T
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello SHelley: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are glad that you enjoyed the visit and the experience. Juan Luis have been working with us for ages and he really is a great waiter. We will...More

Reviewed 2 weeks ago

I have read they have changed their menu because they wanted to go to fresher products. I went with my family and ordered some burgers. They were great, tasty, fresh and with a wonderful bite. We ordered three different ones and each sauce was special,...More

1  Thank jyartu
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello Jyartu: Thank you very much for taking time to review the Hard Rock Cafe Madrid It is really important to us receive all kind of feedback form our guest that we take with the utmost seriousness and make us improve day by day. We...More

Reviewed 2 weeks ago

Spent 3 days in the area and really enjoyed the cafe. First day for lunch sat outside and the club sandwich which was delicious. In the evening we had the burger which was very good. On the second night having dined at an authentic Spanish...More

Thank Romantics77
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello Romantics: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are always pleasant to serve Hard Rock Fans like you, 3 days and 3 visits that is amazing Feel free to come back whenever you want, we will...More

Reviewed 2 weeks ago via mobile

About 60% of tables were empty but there was a waiting list over an hour long. All seats at the bar to wait for a table( Why when honestly 60% were empty was honestly just slow lazy service or an incompetent kitchen - judging by...More

Thank Lewis M
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hello Lewis: Thank you very much for taking time to review the Hard Rock Cafe Madrid. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. i truly regret that we did not handle things better and...More

Reviewed 2 weeks ago via mobile

Arrived from NY this morning and stayed busy all day so that when we ate at 6 we were totally dead but glad to have a known place to eat that was next to our hotel.

Thank Ron B
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello Ron: Thank you very much for taking time to review the Hard Rock Cafe Madrid. It is always a pleasure to surprise you. We hope that you return soon to see us. Keep Rockin´

Reviewed 4 weeks ago

As a American, I love a bacon cheeseburger. Hard Rock Cafe is usually a great place to get one. I ordered a bacon cheeseburger, medium well...it came out RAW! As well, the lettuce and tomato was on the bottom so the bun was soggy. The...More

Thank Lesley H
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hello Lesley: Thank you very much for taking time to review the Hard Rock Cafe Madrid. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. i truly regret that we did not handle things better and...More

Reviewed 4 weeks ago via mobile

Table of 13 and we were seated once the last of the party arrived and Vicky, our server, was great. Food was well presented and cooked, prices reasonable and the happy hour on drinks well received. Good choice but recommend book in advance.

Thank Martin K
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hello Martin: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are glad that you enjoyed the visit and the experience. Vicky really is a great waiter.We will send your congratulations to her Kind regards

Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Ask a question
Questions & Answers
robertslauren
12 August 2017|
AnswerShow all 5 answers
Response from HRC m | Property representative |
Hi, we can send you the information to your mail. Could you please give it to us _ kind regards
0
Votes
Abbie0616
9 May 2017|
AnswerShow all 4 answers
Response from andyh67186334 | Reviewed this property |
Yes it does, and it was excellent
1
Vote
Daryn B
13 November 2015|
AnswerShow all 4 answers
Response from GalvestonJT | Reviewed this property |
We were just there. This place looks like all the others. No different. The music is way too loud, even by HR standards. The food is greasy and sorta yummy in a fried food way. Please select one of Madrid's other places... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Diner, Central American, American, Bar, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Bar Scene, Child-friendly, Kids
Open Hours
Sunday
12:30 - 02:00
Monday
12:30 - 02:00
Tuesday
12:30 - 02:00
Wednesday
12:30 - 02:00
Thursday
12:30 - 02:00
Friday
12:30 - 02:00
Saturday
12:30 - 02:00
Location and Contact Information
  • Address: Paseo de la Castellana 2, 28046 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Barrio de Salamanca
  • Neighbourhood: Barrio de Salamanca
  • Phone Number: +34 914 36 43 40
  • E-mail
Description
The electrifying capital of Spain, Madrid is one of the country's most vibrant and exciting cities. Madrileños make it a daily practice to take time to enjoy life, and now you can do the same when visiting the Hard Rock Cafe Madrid. Located at Plaza de Colón along the historical Paseo de la Castellana, the Cafe awaits as your fiesta destination for enjoying this rollicking city. The Cafe's outstanding memorabilia collection and the majesty of this fabled city with nearby views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, will completely invigorate you, so get ready for the all night extravaganza, Hard Rock style!
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