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Alex

#1,605 of 7,019 Restaurants in Berlin}
€€ - €€€German, , International
Panoramastrasse 1a | Alexanderplatz, 10178 Berlin, Germany
+49 30 2404763
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Overview
  • Excellent21%
  • Very good41%
  • Average16%
  • Poor11%
  • Terrible11%
Travellers talk about
“burgers” (10 reviews)
“bread” (4 reviews)
“salad” (6 reviews)
Closed Now
All hours
CUISINES
German, Bar, International, European, Gastropub, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Panoramastrasse 1a | Alexanderplatz, 10178 Berlin, Germany
All Details
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Reviews (291)
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1 - 10 of 109 reviews

Reviewed 2 weeks ago via mobile

Waitress were rude and very slow Food come out very quickly and was not cooked, chips were cold and friends fish look more like a door stop than food. Just walk 5 minutes further into town and go to a proper restaurantMore

Thank Twriight
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 1 week ago

Hi there, thank you so much for review. We're very sorry that made this experience. We have to apologize for our staff if they were'nt as friendly as they are supposed to be. This was unacceptable behaviour and does not meet our normal high standards...More

Reviewed 2 weeks ago via mobile

While the food is no more than average ( they make a big deal of the chips and baked potatoes being McCain's) the big let-down is the staff. Do they expect a 9.50€ tip for a 31.50€ Bill (40€ proffered, but no change given -...More

Thank mintolauk
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 2 weeks ago

Hi there, thank you so much for your review. I'm sorry about your experience and can't really wrap my head around what really happened. Did our staff ask for more tip or didn't you get your change back at all? Please do talk about things...More

Reviewed 12 October 2017

Need a good hamburger and you don't mind waiting? Here's your ideal place. Crowded during the weekends with lots of young people who looked local is an indication of Alex's popularity. Don't expect your food to be hot.More

Thank Jessieko
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 4 weeks ago

Hi there, thanks for your review. Actually our food is supposed to be hot and you can def. talk to our staff if this isn't the case! We're always happy to get feedback and if we can fix the issue right at the restaurant the...More

Reviewed 10 October 2017

The food was good and the menu and selection of food was good. Fair price. The service, however, was horrible. The waiters gave us attitude while doing their work (they were plain rude), forgot our drinks and the waiting time for everything (English menus, ordering,...More

Thank AnnaG220
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 13 October 2017

Hi there, thanks for taking the time to review our ALEX. We're sorry to hear that our staff was so off that day. They're usually not that way, I promise. In Berlin we're pretty straight forward but it's not in our interest that the waiters...More

Reviewed 29 August 2017

Had the breakfast buffe for EUR 8. Good but not the best quality. Coffe and beverages not included. Still a good alternative to expensive hotel breakfasts. Nice to sit outside on a sunny day.More

Thank Max H
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 31 August 2017

Hi Max, thank you so much for your review! It's great to hear that you enjoyed your stay. Our Breakfast is much loved and we're happy you liked it as well. We'll be happy to welcome you back again soon! All the best Your ALEX...More

Reviewed 9 August 2017 via mobile

Dropped in for lunch. Comprehensive menu at fair prices (for city centre). Nice atmosphere & good service. Food was good - freshly prepared & tasty - without being spectacular! Recommended overall!

Thank LesRousses
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 11 August 2017

Thanks LesRousses, for leaving us this response. We are really pleased that you enjoyed your visit with us. We hope to see you again soon. Many thanks, your ALEX Team

Reviewed 1 August 2017 via mobile

Place was not busy and lots of staff were running around or gathering behind the bar. Had to wait 10min to order. Ordered four different drinks and a portion of chips. First two drinks arrived after another 10min. After a further 5 min two more...More

Thank Kellygrey
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 3 August 2017

Dear Kelly, thanks for taking the time to review your stay. Sorry, that it took a while to get everything to your table. ALEX is no fast food restaurant but we dont't wanne make you wait an unnecessary long time. Sorry about that! We're happy...More

Reviewed 7 July 2017 via mobile

Came late on Friday night and had to seat ourselves. Our first waitress was a typical Berlin snob who made little effort to please us. The French fries were cold but the schnitzel and Caesar salad were not bad. A second waitress arrived and was...More

Thank TheSternTom
Reviewed 7 July 2017

We visited here before a visit to a museum. The service was prompt, the waitress very helpful and friendly and the food lovely. It was a large restaurant, but it didn't seem impersonal. There was a mix of tourists and locals eating. The atmosphere was...More

Thank Lucy T
Reviewed 1 July 2017

We thoroughly enjoyed our meals this evening. The service was very friendly, Eleanor was very helpful to our specific needs. The food took a little longer to arrive than normal, but it was worth the wait as everything was freshly cooked, not heated up in...More

Thank dave62edwards
DeinALEX, Guest Relations Manager at Alex, responded to this reviewResponded 4 July 2017

Thanks dave62edwards, for leaving us this response. We are really pleased that you enjoyed your visit with us. We hope to see you again soon. Many thanks, your ALEX Team

Nearby
Mitte
The centre of Berlin, Mitte is most famous for sights
like the Brandenburg Gate, Alexanderplatz, and Museum
Island. The central location makes this one of the
city's most expensive places to live. It is here the
oldest traces of the city can be found, and evidence
of some significant transformations, as well. The
gangsters that once ruled the impoverished streets
between Alexanderplatz and Hackescher Markt have given
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$20
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Bar Scene, Groups, Kids, Child-friendly
Open Hours
Sunday
09:00 - 00:00
Monday
09:00 - 00:00
Tuesday
09:00 - 00:00
Wednesday
09:00 - 00:00
Thursday
09:00 - 00:00
Friday
09:00 - 02:00
Saturday
09:00 - 02:00
Location and Contact Information
  • Address: Panoramastrasse 1a | Alexanderplatz, 10178 Berlin, Germany
  • Location: Europe  >  Germany  >  Berlin>  > Mitte
  • Neighbourhood: Mitte
  • Phone Number: +49 30 2404763
  • E-mail
Description
Matching the name, you will, of course, find us as well on the Alexanderplatz in Berlin. In one of the most visited places in the capital city, here you will find relaxation and recuperation from everyday life. The ALEX am Alex, right underneath Berlin's 'Fernsehturm' television tower. The ALEX on Berlin's Alexanderplatz has warm food on offer right up until closing time.
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