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Velvet

Certificate of Excellence
€€ - €€€
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2 Canal Street, Manchester M1 3HE, England
+44 161 236 9003
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725 Reviews from our TripAdvisor Community

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Showing 706: English reviews
Manchester, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

Hello, Decided to give this place another go but even though their food is lovely, service let them down again. We ordered a starter and two main meals, after some wait the mains arrived but no sign of our starter. The waiter apologised and explained that he forgot about it. My burger was missing blue cheese and for some reason... More 

Helpful?
Thank sancha1986
Manchester, United Kingdom
Level Contributor
56 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Visited on a Monday night so fairly quiet inside. Had a very friendly waitress who was most helpful. Had the rump steak to share , the meat was cooked superbly . All the accompaniments were of a good standard. Would definitely return , just for the great service and the friendly atmosphere.

Helpful?
Thank Jane S
Leeds, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 weeks ago

One of the nicest Sunday lunches I have ever eaten! The food and service was excellent, could not be faulted! Lovely decor with very reasonable prices.

Helpful?
Thank Hannah0081
Greater Manchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 weeks ago

Food was lovely and the staff was very friendly. Great atmosphere. The stake deal was really good value for money. Been here a few times and the food never fails, stake and the chicken is amazing

Review collected in partnership with this restaurant

Helpful?
Thank jackb111409
Chester, United Kingdom
Level Contributor
69 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

Everybody who knows me is aware of how difficult I am to please. So for me to praise a place means quite something. Each time I meet a very good friend of mine, we choose to meet in Velvet as our recent experience has been really good. Our waiter for the night, Lewis I think his name was, delivered a... More 

Helpful?
Thank P M
Manchester, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 22 October 2016

Start off with drink ordered being out of stock ( asked for a cocktail , told we are out of the syrup thats used in this cocktail ). Food was bland, boring menu. Menu gets smaller and smaller , really think chef would prefer not to cook.

Helpful?
1 Thank manxjohn1951
VelvetHotel, General Manager at Velvet, responded to this review

Dear guest, I am sorry the cocktail you wanted was unavailable. Our range of 28 cocktails does use a number of Monin syrups and unfortunaltely we must have run out of one of them. Our menu is actually the same size it has always been. People seem to like the range of styles and dishes available. There are 19 possible... More 

London, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 19 October 2016

Had a meal at the velvet restaurant during pride and given a totally different menu to the menu advertised and more expensive to the normal priced menu and the drinks menu aimed at the more expensive menu. Staff did not like what I was saying main delivered was ok but would not rush back, waited an hour before I went... More 

Helpful?
2 Thank Stuart F
VelvetHotel, General Manager at Velvet, responded to this review

Dear guest, Pride is an exceptionally busy time for us. We reduce our menu offering at this time in order to improve customer service.The prices of the dishes on the reduced Pride menu were exactly the same as we normally charge and the dishes chosen are to improve ease of service and are not chosen on price. I am sorry... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 October 2016

I met some friends here for pre concert drinks, I was not attending the concert so stayed and finished my drink when they left. The table was cleared around me which I could cope with but then the barman stood with both hands on his hips, pouting at me whilst as good as standing over me making me feel massively... More 

Helpful?
1 Thank Jamie H
VelvetHotel, General Manager at Velvet, responded to this review

Hi we are genuinely puzzled by your review. I would appreciate it if you could contact me at gm@velvetmanchester.com. I would like to find out more as it seems such strange behaviour from one of our barmen and with times and dates I can follow it up on the CCTV. More 

Maryport, United Kingdom
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 16 October 2016

We are a happy, out-going couple and appreciate all aspects of life including embracing the tourist bit, but I must say Canal street was some what misleading in the fact that it advertises "straight friendly". Stopping at the local Travelodge we had spoke with the duty manager (lovely helpful chap) telling him we were off to Canal Street did he... More 

Helpful?
1 Thank Grill U
VelvetHotel, General Manager at Velvet, responded to this review

There are a few questionable points that you make. However to imply my restaurant staff are heterophobic is ridiculous and unfounded, and probably illegal. We treat all our customers the same regardless of their sexuality. In fact why would we even be aware of their sexuality! The fact that you state that you are not homophobic is making an assumption... More 

Manchester, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 11 October 2016

Sadly I was recommended to go to Velvet by a colleague and I booked a table for a family visit. There was only 3 of us and we were seated and drinks order was taken. However when it came to ordering food the waitress had a negative attitude towards our food choices. My partner wanted to swap the sauteed potatoes... More 

Review collected in partnership with this restaurant

Helpful?
3 Thank davidhawthornegti
VelvetHotel, General Manager at Velvet, responded to this review

Dear guest, I am sorry we couldn't accommodate your 'off menu' requests. Firstly I would like to say that wherever possible we would endeavour to swap things about at your request. However at peak time for the kitchen on a Saturday night, this wasn't possible without taking a member of the kitchen team out of service in order to make... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
British, Bar, Gluten Free Options
Meals
Dinner, Breakfast, Lunch, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Romantic, Business meetings, Bar Scene, Special Occasion Dining
Location and Contact Information
  • Address: 2 Canal Street, Manchester M1 3HE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Manchester
  • Phone Number: +44 161 236 9003
  • This restaurant is at Velvet

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Velvet and other visitors
2 questions
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Oldham, United Kingdom
over a year ago

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Questions? Get answers from Velvet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?