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The Portsmouth Arms

€€ - €€€, British,
Hatch Warren Lane, Basingstoke RG22 4RA, England
+44 1256 334036
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Overview
  • Excellent28%
  • Very good24%
  • Average20%
  • Poor17%
  • Terrible11%
Travellers talk about
“pies” (6 reviews)
“fish platter” (3 reviews)
“steak pie” (3 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Brew Pub, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hatch Warren Lane, Basingstoke RG22 4RA, England
All Details
Write a ReviewReviews (288)
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1 - 10 of 288 reviews

Reviewed 3 days ago via mobile

Went here for the evening - around 7 of us. Food was good and the selection was good. Service was quite slow and several puddings were off the menu. Prices were average as was the overall experience.

Thank AndrewDeacon
Reviewed 1 week ago

Excellent value for money. We have been visiting, very much, weekly now over the past year; omg!! including meeting friends who have also agreed that lovely evenings have been had and the food and service have been great. Manager always seems hospitable and the chef...More

Thank deborah861
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 4 days ago

Thank you for taking the time to share your experience on Trip Advisor and thanks for your great feedback. I am so pleased you had a nice time and I look forward to sharing your review with the team. We look forward to seeing you...More

Reviewed 2 weeks ago via mobile

I really only think this derseves 2.5 stars as the food was OK but the service left alot to be desired. And I can pass judgement on this because I have done this job. And sadly most of this 'lack of service ' came from...More

Thank Sara B
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 2 weeks ago

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 3 weeks ago

I had pre booked a table at 6pm on a Wednesday, hoping for a quick and easy local birthday dinner. We were the only ones in the restaurant, joined only by two other tables during our visit so not very busy. Service was appalling throughout...More

Thank Helen H
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 4 weeks ago via mobile

A 5 minute walk to this pub on a Friday night after booking online on 'Opentable'. Despite this we were ignored for 10 minutes when we arrived. After being seated the table was then cleared, sprayed and wiped - an amuse bouche of Dettol to...More

1  Thank paul k
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 4 weeks ago

Awful meal with a party of six. All of our mains were over cooked charred pieces of meat, not resembling a Roast Dinner at all! When I complained, the manager sauntered over with a miserable face and just shrugged! Got the meal reduced to half...More

Thank jbm232017
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 7 November 2017 via mobile

Stopped here for lunch with my husband - menu varied - service okay what you would expect from a pub not restaurant, food arrived in good time and was okay, nothing special or amazing, not enough to make me want to go back there is...More

Thank stephelloyd
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to post a review on Trip Advisor. We look forward to welcoming you back very soon.

Reviewed 4 November 2017

It was my daughter's birthday and and we went out for an early evening meal. At the end of it, I felt the experience was so-so and am giving 3 stars. We'd pre-booked a table for 6pm and there was only 1 family in the...More

Thank Mark C
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again.

Reviewed 2 November 2017 via mobile

WOULD NEVER EAT IN THE PORTSMOUTH ARMS AGAIN!!!! AWFUL SERVICE!!!! Went for dinner tonight with my mum who had a pasta dish, she didnt like it so didnt eat it and when the waitor came over to ask how it was she told her it...More

Thank Jade M
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 1 November 2017 via mobile

Second visit after a poor first time. Pleased to say that things much improved. Service generally good - still quite slow to get drinks. Food good - really enjoyed mine.

Thank Steve C
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 3 weeks ago

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$19
Cuisine
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, Kids, Child-friendly, Special Occasion Dining
Open Hours
Sunday
12:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Hatch Warren Lane, Basingstoke RG22 4RA, England (Formerly The Portsmouth Arms)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 334036
  • E-mail
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