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Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
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  • Excellent19%
  • Very good29%
  • Average22%
  • Poor15%
  • Terrible15%
Travellers talk about
“duck stir fry” (5 reviews)
“pancakes” (3 reviews)
Open Now
10:00 - 23:00All hours
International, Vegetarian Friendly, Vegan Options
€€ - €€€
Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
All Details
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Reviews (271)
Traveller rating
Traveller type
Time of year

1 - 10 of 269 reviews

Reviewed 4 days ago via mobile

Unfortunately the service was extremely slow despite appearing quite quite at 6pm. The feeling we got upon asking for anything be it free table initially to drinks was negative. One waitress was good and needs mentioning, the other staff appeared to generally be talking mostly...More

Thank Spock17
Reviewed 2 weeks ago via mobile

Popped in for lunch on a Tuesday. Greeted by a lovely lady, and were left to choose. Served again quickly and was served our food in good time. I had the enchilada chicken tanga it was beautiful and my husband had beef burrito and also...More

Thank sarah c
Reviewed 2 weeks ago

Went in for cocktails at the bar - great value 2 for £10 and tasty. bar staff were brilliant and entertaining - we had a table booked at another restaurant. went back Friday friendly staff found us a table for two straight away. Place was...More

Thank dandtbroughton
Reviewed 5 September 2017

We were spending a night in Basingstoke and were looking for somewhere to eat and came across Giraffe. We had five items from the tapas menu and had a bottle of house wine included in the price. It was a great introduction to tapas and...More

Thank Debbie P
Reviewed 26 August 2017 via mobile

Wine served in a normal water glass; poor service. Pathetic service and how can wine be served in a water glass !

Thank Ligy T
Reviewed 26 August 2017 via mobile

Food was absolutely disgusting. I had chicken tinga enchilada. The cheese sauce that the wrap was swimming in was cold and gloopy and very offputting. Chicken noodle salad with peanuts was also ordered and tasted awful. The final straw was when we were given our...More

Thank mummyjuly
Reviewed 25 August 2017 via mobile

Lovely avocado 🥑 breakfast with tomatoes and poached egg and a side of sweet corn fritters. Tasty food and amazing service from happy, friendly Romanian lady. Loved it

Thank HampshireJetset
Reviewed 14 August 2017 via mobile

Popped in for a birthday family meal.....kids eat for free, so first winner there. Service was great and food was delicious....would recommend to everyone who hasn't thought of trying it out. Defo coming back. ...

Thank David W
Reviewed 13 August 2017 via mobile

Visited yesterday evening, as always the service is very pleasant and we were seated without any problems. We have eaten at giraffe a few times over the last couple of years and the food has always been nice. On this occasion however, the food was...More

1  Thank Alan E
Reviewed 8 August 2017 via mobile

Can't really understand why the service was poor. It wasn't busy and there was plenty of staff around. Took what appeared a life time to get our mains and nearly the same for desserts. The food was very good as per usual. But service was...More

1  Thank Pmmcbl
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Nearby Attractions
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.25 km away
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.29 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
  • E-mail
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
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