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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
€5 - €16
CUISINES
Thai, Japanese, Asian, Street Food
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (302)
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288 results
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15
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Traveller rating
196
56
15
6
15
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All reviews sushi noodles futomaki tuna salad bento boxes are big portions no booking waterford city dishes takeaway
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Reviewed 26 October 2023 via mobile

I had planned on eating there, we were walking around the night before and saw it, so decided to check out the menu and I went in to use the toilet. One member of staff started pulling on the bathroom door while o was inside,...I thought it was a customer, so said occupied, they pulled the door again, I said nothing. I came out, the staff member, Asian, said I had no booking, I said ok, I will talk to my wife and give the time, my wife was outside, she said we are not eating there, the same lady had come out and shouted at her about making a booking, also shouted at another couple that were checking out the menu- we got sushi somewhere else, it’s a pity, as we had been looking forward to eating there.More

Date of visit: October 2023
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Reviewed 25 September 2023

Lovely little gem in Waterford. I was in Waterford with my Son for a sporting event on the Sunday and visited on Saturday evening. When we arrived the queue was out the door and we thought we would not get a table. However, much to...our delight they were waiting for take-out. It is nothing fancy inside (wooden benches at all tables) but the FOOD is AMAZING. We started with Gyoza Dumpling dish, then the Jo Moriawase (€35) and also a Norimaki Prawn & Avacado all to share. We could not fault any of it. Staff were lovely too. Would defo return when in Waterford again.More

Date of visit: September 2023
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Reviewed 21 September 2023

A Monday evening in Waterford is not the best choice for food, lots closed, we were fortunate to be recommended Kyoto, well where do I start, superb from beginning to end, the freshest of sashimi, the greatest sushi followed by a delicious curry, very reasonably...pricedMore

Date of visit: September 2023
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Reviewed 9 August 2023

I have eaten here several times and every time it is always outstanding! The food literally never disappoints! my go to when in Waterford!

Date of visit: June 2023
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Reviewed 1 May 2023 via mobile

Overall we were disappointed with our recent lunch, as two people in our group ordered versions of the same curry and the sauce was really not good. Everyone else enjoyed their dishes and our starters were good. The soft drinks we ordered were served in...glasses - not by can or bottle - and not very fizzy - a small matter if the food was great. We were particularly disappointed though as previously this would have been one of our favourite Asian restaurants in Waterford and when it first opened the food was really tasty. Service was polite and efficient as usual. However, we won’t be rushing back anytime soon.More

Date of visit: May 2023
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Maorong Zhuang, Owner at Kyoto, responded to this reviewResponded 3 May 2023

Hi , can I ask which curry did you order?for owner aslo the chef I never change our curry standard .

Reviewed 9 April 2023

Food excellent, service lets them down. Same waitress experience as mentioned in other reviews. It's actually laughable, she is that unprofessional and rude!

Date of visit: April 2023
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Reviewed 11 February 2023 via mobile

Went for lunch today. Katsu curry was a lump of stodge rice. Curry sauce with so much gelatine it had a skin on top and the chicken was cheap frozen crap. First time I ever complained but I'm sick of spending hard earned money on...food thrown on a plate. The waitresses were condescending explaining that this was japanese food. Its not. I'm not a fussy eater at all. Very sub standard. I was charged for my meal.More

Date of visit: February 2023
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Reviewed 3 January 2023 via mobile

Rude, aggressive, angry stuff horrible customer service. I love dining out for food and let’s just say this is one of the worst experiences I have ever had, I was shouted at numerous times by staff members at this restaurant and the manager. While eating...my food, I overheard two of the waitresses speaking badly about me. ( laughing that I didn’t know the difference between lunch prices and dinner prices, that I asked for more ice in my glass, that I had a bite of food from my partners plate )I overheard them while eating my food, they made me feel so upset and I was shocked they had done this right in front of me . My partner was served a disgusting Katsu curry which was beyond average. (Which they were charging a ridiculous price of €18 for!) he complained about his dish, the short haired, aggressive, shouty Asian lady who said that he could order something else. We had presumed that she meant we would not pay for the Katsu curry as he described in depth how much he disliked it. However, that was not the case. When I came us paying for the bill, she tricked us into paying for both dishes that my partner had ordered even though she said she wouldn’t charge for katsu curry. Then she began shouting at us and we told her we wanted to speak to a manager. She called her manager. We waited 15 minutes for her to arrive. Let’s just say she was no help when she arrived and demanded we pay for both dishes, which we had not eaten. One dish was takeaway and the other was the Katsu curry we had not eaten. My partner said we will only pay for one dish however she insisted that we pay for two. Most of the stuff they’re working. There were shouting at us and even trying to get customers to side with them. In the end, I had no apology for them talking about me numerous times behind my back or for my partners dish. She told us that she had called the police on us because he refused to pay for both dishes which we never ate. We left without taking home, the takeaway dish and safe to say I will never return there or recommend this place to anyone. Especially to people who value good food and friendly customer service. Also, the manager keep trying to say in comments that we are lying and saying how we are trying to slander her business. No I am not. I am trying to get the truth out there about your establishment and the behaviour of you and your staff. you make me sick, you should not own a business and you should not be running a restaurant. Finally, to note, me and my partner are all ways eating out and trying new food. We also took a lot of foods from different cuisines. We know a lot about food and flavour. I can safely say that this restaurant is disgusting and has flavourless plain food, only people that know nothing about food would enjoy the food from here.More

Date of visit: January 2023
Helpful?1  
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Reviewed 21 November 2022 via mobile

The food was excellent, always has been here. But the service was also excellent. Staff regularly checked in with us throughout the meal to see if everything was ok and offer additional drinks. 10/10, I will be back.

Date of visit: November 2022
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Reviewed 18 September 2022 via mobile

Oh dear, I wish I could be more positive but reality is all I know of. I turned to trusted TripAdvisor to point me in the direction of the best Japanese restaurant before returning to Dublin. I left underwhelmed when all I wanted was some...simple flavoursome Japanese flavours. Let’s be positive also, a great welcome and very friendly staff but the kitchen lets the place down. Please don’t serve wilted slices of cucumber to me or lettuce thats about to turn dark green, I really don’t like my salad like that at any time. Ask my mom. I wish you well in your endeavours to remain at number 1.More

Date of visit: September 2022
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茂荣 庄, Owner at Kyoto, responded to this reviewResponded 21 September 2022

Hello, first of all, I'm sorry for your bad experience. Salads are served daily from the largest vegetable vendor in Ireland. Sometimes that is just what they supply. But it's not rotten and not fresh.It is the supplier's excessive cleaning of the vegetables that destroys...More

Reviewed 29 August 2022

Before we had even entered the doorway, attentive staff had removed a bench for my husband to slot in at the table, which was the perfect design from a manual wheelchair perspective. This will be our new favoruite eat out. Bento boxes are so filling...and great value. No booking necessary for mid week lunch. Loved the miso soup & the takeaway option for for when you want to take your leftovers home. Wheelchair accesible toilet at the rear of the restaurant. Great food!More

Date of visit: August 2022
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Reviewed 6 August 2022 via mobile

Service was very friendly and prompt. We had dinner here - miso ramen with salmon, spicy ramen with tofu, a vegetable futomaki and a hot sake. The servings were so generous, we were stuffed by the time we finished. I loved my salmon ramen which...was tasty and came with my favourite beansprouts, though it definitely wasn’t authentic Japanese. The salmon was done perfectly! My partner loved his spicy ramen but warning - it is SPICY. The vegetable futomaki was surprisingly delightful - I especially loved the fried sweet potato in it. And what’s not to like about hot sake - in particular the sweet price point. Vegan options available on request. I’d be happy to return when I’m back in Waterford.More

Date of visit: July 2022
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Reviewed 22 July 2022

We were turned away from two other restaurants (no space) on a Friday so returned to Reg. The manager found us a table for 4 and we were attended to immediately by Holly ( who was excellent throughout). We order the seafood sharing platter and...drinks which came quickly despite the place being busy. The fish, calamari, mussels and oysters were all excellent and thoroughly enjoyed. All too full for a dessert. Highly recommended if a bit noisy.More

Date of visit: July 2022
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Reviewed 21 July 2022

We stumbled into this spot for a late lunch and it was a welcome change from fish & chips! Great service and a delicious meal.

Date of visit: July 2022
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Reviewed 24 April 2022 via mobile

Terrible attitude and manners from the staff. I have been a long time customer but will never return here. Upon my visit today I ordered the salmon hosomaki and the spicy tuna and requested water for the table. The waitress grunted in response went to...the register and came back abruptly to tell me that there was a minimum service charge and that she would not serve us until we had spent more! This has never been in place before and is stated absolutely no where. Very shocking behavior as this was always my go to order. Avoid if you want a pleasant dining experience and unfortunately you will not find good sushi or Japanese food in Waterford city.More

Date of visit: April 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Mandy323
11 April 2019|
Answer
Response from Kyotoasianstreetfood | Property representative |
We open at 12pm to 10pm
0
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Google Translation
Paddyjackw
30 October 2016|
AnswerShow all 3 answers
Response from MarieLloyd | Reviewed this property |
Yes, I believe that you can see the menu on the Kyoto web site.
3
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KYOTO, Waterford - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Kyoto

Yes, Kyoto offers takeaway services.

Yes, Kyoto offers delivery services.

Kyoto is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5