Rude, aggressive, angry stuff horrible customer service. I love dining out for food and let’s just say this is one of the worst experiences I have ever had, I was shouted at numerous times by staff members at this restaurant and the manager. While eating...my food, I overheard two of the waitresses speaking badly about me. ( laughing that I didn’t know the difference between lunch prices and dinner prices, that I asked for more ice in my glass, that I had a bite of food from my partners plate )I overheard them while eating my food, they made me feel so upset and I was shocked they had done this right in front of me . My partner was served a disgusting Katsu curry which was beyond average. (Which they were charging a ridiculous price of €18 for!) he complained about his dish, the short haired, aggressive, shouty Asian lady who said that he could order something else. We had presumed that she meant we would not pay for the Katsu curry as he described in depth how much he disliked it. However, that was not the case. When I came us paying for the bill, she tricked us into paying for both dishes that my partner had ordered even though she said she wouldn’t charge for katsu curry. Then she began shouting at us and we told her we wanted to speak to a manager. She called her manager. We waited 15 minutes for her to arrive. Let’s just say she was no help when she arrived and demanded we pay for both dishes, which we had not eaten. One dish was takeaway and the other was the Katsu curry we had not eaten. My partner said we will only pay for one dish however she insisted that we pay for two. Most of the stuff they’re working. There were shouting at us and even trying to get customers to side with them. In the end, I had no apology for them talking about me numerous times behind my back or for my partners dish. She told us that she had called the police on us because he refused to pay for both dishes which we never ate. We left without taking home, the takeaway dish and safe to say I will never return there or recommend this place to anyone.
Especially to people who value good food and friendly customer service.
Also, the manager keep trying to say in comments that we are lying and saying how we are trying to slander her business. No I am not. I am trying to get the truth out there about your establishment and the behaviour of you and your staff. you make me sick, you should not own a business and you should not be running a restaurant.
Finally, to note, me and my partner are all ways eating out and trying new food. We also took a lot of foods from different cuisines. We know a lot about food and flavour. I can safely say that this restaurant is disgusting and has flavourless plain food, only people that know nothing about food would enjoy the food from here.More