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Hook and Ladder

Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
+353 51 850 765
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  • Excellent59%
  • Very good23%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“cakes” (16 reviews)
“french toast” (4 reviews)
“wraps” (6 reviews)
Closed Now
All hours
Irish, Cafe, Vegetarian Friendly, Gluten Free Options, Vegan Options
€€ - €€€
Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
All Details
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Reviews (162)
Traveller rating
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1 - 10 of 162 reviews

Reviewed 4 days ago

Come here regularly from a business close by. What a range of options this cafe has, great coffee - Greg I believe is the main barista in this shop and he makes very very good coffee. I have met both managers and they accommodate our...More

1  Thank micheal John M
A TripAdvisor Member
Reviewed 4 days ago via mobile

Visit the cafe whenever I can the lunch is great in here. It's priced well for the portion size. The cafe is decorated fab. Nice place to relax with a coffee. Very busy so expect to wait for a seat but it's worth it.

1  Thank A TripAdvisor Member
Reviewed 4 days ago

I regularly visit the café and the place is great, the food is nice here more so the breakfast menu. They have a red velvet cake which is so tasty. I usually visit on a Saturday and the staff are lovely. Courtney is great to...More

1  Thank mcgrathbob
Reviewed 5 days ago via mobile

Once a week myself and friends meet up here for breakfast, it's a great spot to meet up free parking is handy as town costs too much. The cakes in here are to die for. Personally I get mine to takeaway and enjoy later in...More

2  Thank samcarter111
A TripAdvisor Member
Reviewed 5 days ago via mobile

Excellent food, brilliant customer service staff very good with kids, prices very competitive for portion size, will definitely visit again

2  Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 6 days ago via mobile

Having been here several times with friends for coffee, I found out the store is open on Sundays which was a great surprise this is now the new regular for me, my husband and kids . The staff here are really helpful with the kids...More

2  Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

The staff are very welcoming and friendly with excellent food and customer service. I would definitely recommend the French toast but all items on the menu are delicious

2  Thank Gill L
Reviewed 2 weeks ago via mobile

Great service here. The girls are lovely. I like the new set up the way it's been changed. Much better!

3  Thank Shell H
Reviewed 3 weeks ago

have only been here twice and both times I was hugely disappointed, I won't give less than an average review although both my visits deserve it, but upon reading some recent reviews about new changes and hopefully there is truth to freshly prepared, as on...More

Thank Laura Jane O
Reviewed 3 weeks ago via mobile

New ordering from tables seems to be working much better here!! Tonya is very helpful and cheerful... Food is great, nice menu to choose from, quick easy bites and the coffee ain't bad either!! Deffo worth a visit

3  Thank anne-kelly33
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Questions & Answers
Suzanne R
15 January 2017|
Response from Lynne C | Reviewed this property |
I was only back today and didn't see any sign indicating gluten-free, but that they will try to cater for special diets. You might phone them to be sure
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts Visa, Free Wifi, Reservations
Good for
Kids, Child-friendly
Open Hours
09:00 - 17:00
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
Location and Contact Information
  • Address: Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
  • Location: Europe  >  Ireland  >  Province of Munster  >  County Waterford  >  Waterford
  • Phone Number: +353 51 850 765
  • E-mail
The idea behind cafehome is to showcase a number of various store concepts under the one brand, with each individual concept retaining its own individual ethos and style.The first of these concepts is Hook & Ladder, where we’ve created a unique atmosphere with expertly trained staff, showcasing a broad range of Irish artisan foods, plus a range of furniture and accessories. One truly unique aspect to Hook & Ladder is that all the café fittings – from the cutlery & crockery, to the seats you sit on – are available for purchase.
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