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RATINGS
Food
Service
Value

Details

PRICE RANGE
US$3 - US$16
CUISINES
Japanese, Sushi, Asian, Chinese
Special Diets
Vegetarian Friendly, Vegan Options
View all details
meals, features
Reviews (50)
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47 results
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5
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5
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Reviewed 7 November 2022

Stopped in for a quick lunch after visiting the Waterford Factory. Quick service, large portions, tasty food!

Date of visit: October 2022
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Reviewed 17 August 2022 via mobile

Visited Waterford last night and we were looking forward to returning to this restaurant which we had enjoyed on a previous visit. It didn't let us down,the food was amazing. Service was extremely prompt and friendly,we couldn't recommend this restaurant enough. Looking forward to our...next visit.More

Date of visit: August 2022
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Reviewed 6 May 2022 via mobile

Making this post so no else gets caught out like I did. I ordered food from this restaurant at 1.45 as it said delivered from 12.30. I was told it would be 30 minutes and would arrive at 14.18. When it came to 14.45 I...rang to check on my order and was told they don’t deliver until 3. The man was very rude to me and told me they have always delivered from 3 by which I told him I had never ordered from them before and the website said they delivered from 12.30 , he continued to tell me it wasn’t his problem and that I was lying that the website told me they deliver from 12.30 and would be there at 14.18. This went on until he huffed at me and handed the phone to someone else. This was a woman who was a lot nicer by which I mean is the bare minimum of customer service skills (which the first man lacked severely). I was more angry at this point at how I was spoken to and made feel like I was in the wrong. The woman asked me if I wanted to cancel my order - without a refund (further making me feel I was in the wrong) or continue with the order. I told her I would continue with the order as it was already 15 to 3 but at that rate It would be nearly 2 hours since ordering that my food arrived, which I was told on the website would be 30 minutes. She eventually offered me a 5 euro voucher and I was accepted as I knew this conversation was going nowhere - anywhere else would give you the meal for free after both waiting that long for a meal you were told would arrive in 30 minutes and after experiencing such terrible customer service and rudeness off one of their staff members. As someone who worked in both kitchens and restaurants for years we would always be very apologetic for any problems and we’d comp the meal for the incovenience. I was horrified by how I was spoken to over something completely not my fault. I was glad I didn’t have work which could of well been the case and had to cancel - with no refund ! Shocked at the unprofessionalism and blatant rudeness of this restaurant and it’s staff. Photos below - hopefully the man who made me out to be a liar sees this and these photos that prove I wasn’t in fact lying to him and I had every right to be annoyed.More

Date of visit: May 2022
Helpful?1  
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Reviewed 25 April 2022

Visited on many occasions. The food is of poor quality with the sushi having a greenish grey tint it. Ordered ramen on another occasion that was flavorless and inedible. Staff member was rude and unhelpful when asked about a refund for the sushi that was...clearly gone off. I would avoid.More

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 September 2021

I have been here on several occasions and the food and service never disappoints the 3 course set menu is a bargain and so nice! Love the food here!!!

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 August 2021 via mobile

Excellent food and lovely ambience. I went with my partner. She had the spicy salmon poke bowl (special menu) and I had the seafood tempura set. The food arrived quickly. Really happy with the quality of food and presentation. Everything was super fresh and tasty....One of the best tempura prawns I have ever had. We would definitely return!More

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 June 2021

everything is covered here by way of a great selection of Chinese and Japanese and Asian dishes in this Very Well Located High St, Waterford restaurant

Date of visit: June 2021
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Reviewed 1 September 2020 via mobile

This place is definitely undiscovered for the effort and the service that goes into it. We had both sushi and Chinese and it was absolutely delicious I couldn’t fault any of it it at all. Honestly if I could give it more than 5 stars...I would. Definitely definitely worth a trip down and 100% will return.More

Date of visit: September 2020
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Reviewed 17 August 2020 via mobile

We ordered a dinner for delivery at 545pm. At 645 there was still no sign of it so we rang again to be told it was on the way. At 7pm still no sign. By 715 we rang again to be told it's on the...way but I told them to cancel it as we were both working that evening and had to leave for work. At 730 the driver arrived and was told that the order had been cancelled. He rang the restaurant and left. Since he took the cancelled food back, I hope no one else ordered chicken satay, chicken curry and spring rolls that evening as they may have had ours reheated....More

Date of visit: August 2020
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Reviewed 5 August 2020 via mobile

Pleasant and friendly staff. Even during busy hours. Unfortunately food was average. Me as a regular sushi eater must say that fish wasn't the best quality except eel which has to be cooked anyway. My partner had chicken gyoza (not a first time as well)...and she also wasn't happy with it. When I tasted it it was like those cheep frozen ones you can get in supermarkets. And it was slightly burned. The tempura chicken sushi she had was ok. They have to work on those things in my opinion.More

Date of visit: August 2020
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Reviewed 17 July 2020

The staff are excellent, food was fantastic, a friend recommended this restaurant to me and I’m glad he did. I wouldn’t hesitate recommending this restaurant to anyone going to Waterford

Date of visit: July 2020
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Reviewed 8 March 2020 via mobile

Booked the night before and they were expecting us when we arrived. Shown straight to our table. Service was excellent and fast. Food was top class only issue was the main course was a little heavy on the salt. Would visit again.

Date of visit: March 2020
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Reviewed 29 February 2020

The customer service is very bad they do not care and don't help the slightest I have got the food before and cannot fault it but is very badly run

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 December 2019 via mobile

We were in Waterford on St Stephen's day, only to find just about everything to be closed. Rounding a corner we saw Shiki Restaurant. Our best find for 2019!! Upon entering we noticed many Asian clients - a good start.The food is exceptional, I had...Chinese Sechuan chicken and my wife had the Japanese Maki, I love Chinese but this is a cut above the rest, very tasty and in fact cheaper than my local takeaway in Killarney. Sushi in Ireland is just so expensive we never bother, today my wife had 8 pieces of tempura prawn Maki at a very reasonable price. I recommend this place it is well worth a visit.More

Date of visit: December 2019
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Reviewed 14 November 2019

All you can eat sushi for a really good price, and very good quality too. The waitresses are very nice and quick, even when the place is full. All you can eat hours are very accommodating

Date of visit: November 2019
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Questions & Answers
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Siochanakkkk22
27 December 2022|
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Response from brendan k |
They have Cobra beer on tap,a selection of bottled beer and wines
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SHIKI CHINESE & JAPANESE RESTAURANT, Waterford - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Shiki Chinese & Japanese Restaurant

Yes, Shiki Chinese & Japanese Restaurant offers takeaway services.

Yes, Shiki Chinese & Japanese Restaurant offers delivery services.

Shiki Chinese & Japanese Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5