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2
Wed, 14/4
20:00

Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$26 - US$40
CUISINES
Italian, Pizza, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (263)
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261 results
Traveller rating
165
47
12
17
20
Traveller type
Time of year
LanguageEnglish
Traveller rating
165
47
12
17
20
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All reviews steak pasta garlic bread soup bridge house hotel last weekend main course lovely restaurant starters samantha
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Reviewed 13 December 2020 via mobile

I dined in this restaurant last night, service was absolutley terrible, waiting over 25 minutes each time for a drink, some of the main courses were brought out to the table while we were still eating the starters, and then the rest of the main...courses brought out 30 minutes later, the food wasn't good, starters bad, steak wasn't good and desert absolutley terrible, terrible experience all roundMore

Date of visit: December 2020
Helpful?
Reviewed 31 July 2020 via mobile

Amazing food. The starter was lovly cheese garlic bread. There dinner pasta dish with garlic bread. Then my daughter got a pizza. The staff were brilliant. We be back again.

Date of visit: July 2020
Helpful?
Reviewed 26 July 2020 via mobile

We visited this restaurant on Sunday about 2.30 pm for lunch on our way to Cork. It was an excellent choice. We had three of the Italian dishes on the menu. The food was plentiful, tasty and well presented.Service was prompt and efficient. The staff...were pleasant and correct. There was good social distancing between the tables and the staff wore masks/visors. We would definitely recommend this restaurant.More

Date of visit: July 2020
Helpful?
Reviewed 10 March 2020

I dined at this restaurant last weekend and had an amazing experience! I was with my boyfriend and his family celebrating his birthday. The place was packed and we got to wait in the lovely bar area with comfy chairs while the waitress cleared a...table for us. Our waitress was lovely and was smiling and chatting with us despite how busy the restaurant was. I had soup for a starter, a gorgeous vegetable soup (more bread was needed is all I’ll say though) and steak for my main course. The steak was cooked exactly to my liking, and the flavour was incredible. I felt it was definitely worth the price. The wine was great too. Thank you to Laura our waitress for her great work and making sure we were well looked after.More

Date of visit: March 2020
Helpful?1  
Reviewed 5 February 2020

I had the spinach gnocchi with eggplant, and my spouse had seafood pasta. Very good! We ordered a bottle of Chianti, and it was delicious.

Date of visit: January 2020
Helpful?1  
LouiseL362, General Manager at Balcone Italiano Tullamore, responded to this reviewResponded 11 February 2020

Hi Wendy, Thanks so much for taking the time to leave us a review. Look forward to welcoming you back to The Balcone Italiano Restaurant! All the best The Balcone Italiano Team

Reviewed 26 January 2020

Had a meal here with my better half a while back and while the food was good the service and management were sadly lacking, my partner had a problem with her meal and asked to see the manager, the waitress went away and never returned...so i asked another who rudely replied that she did not serve the table and had nothing to do with her. We paid our bill "no tip" and left. nice place but do not have the attitude to stay afloat.More

Date of visit: December 2019
Helpful?
LouiseL362, General Manager at Balcone Italiano Tullamore, responded to this reviewResponded 11 February 2020

Hi Kevmal, Just a note to say thanks for taking the time to leave us a review. Glad to hear you enjoyed the food but disappointed that our customer service didn't live up to it's usual high standards. We will investigate this further with management...More

Reviewed 4 January 2020

Really good service and food especially carbonara to die for. Service was really quick and attentive with happy personnel. Thank you

Date of visit: December 2019
Helpful?
LouiseL362, General Manager at Balcone Italiano Tullamore, responded to this reviewResponded 11 February 2020

Hi Kevin, Thanks a million for the 5 star rating! Delighted you enjoyed your dining experience with us and hope to welcome you back to The Balcone Italiano soon. Kind regards, The Balcone Italiano Team

Reviewed 11 December 2019

This restaurant is by far local favourite. The food and service are always consistent and Franco and Samantha will ensure you have a good experience. We visit twice or three times a week and enjoying this vibrant hotel. Thanks for another amazing time last week...guys. MaryMore

Date of visit: December 2019
Helpful?
LouiseL362, General Manager at Balcone Italiano Tullamore, responded to this reviewResponded 11 February 2020

Hi MaryFitz, Thanks so much for taking the time to leave us a 5 star review! Delighted you always enjoy your dining experience with us. Appreciate the business and look forward to seeing you again soon:) All the best, The Balcone Italiano Team

Reviewed 5 December 2019

Ours was a group of 9 people from work who attended the Balcone Restaurant, Tullamore, recently. The food was fine on a busy Saturday night. We spent between €500/€600 on this meal and the following day when checking our Bill we noticed that we had...been charged for 1 bottle of wine extra. I was keeping track of the wine at our table and we only ordered 2 and not 3. I had to call on two occasions to try and get my refund as seemingly I had to wait until the girl who served us came on duty so I had to return twice. When I spoke to her she had a poor/varied recollection of what we ordered. After being reduced to near tears I finally got my refund and left. To get the refund I had to hand in our original bill and this was not returned to me despite me calling again a third time for it when a lady on reception promising to call me the following day, no call was ever made to me. I am a loyal customer of the Bridge House and get my lunch there 3/5 days every week for the past 5 years and am appalled at the way I was treated. Customer Service in the Bridge House is a joke.More

Date of visit: November 2019
Helpful?1  
LouiseL362, General Manager at Balcone Italiano Tullamore, responded to this reviewResponded 11 February 2020

Hi AnneandEugene, Thanks for taking the time to leave us a review. I am disappointed to hear that you did not have a positive experience at The Balcone Italiano. As far as I am aware this has been resolved with yourself. I can assure you...More

Reviewed 8 November 2019

Arrived for 2 night B&B plus dinner deal at the Bridge House Hotel, Tullamore as a couple - found on arrival that dinner was limited to the Italian restaurant on the first floor. No bad thing, we are fairly frequent travellers to Italy and good...customers of pretty good Italian restaurants at home. Looked forward to perhaps a nice Pasta Vongole or other seafood pastas on the menu. No such luck however. Menu was very limited, pizzas and salads, but absolutely no surprises or anything remotely tempting. Ended up with 1 pizza and 1 Spaghettii bolognaise plus bits and pieces. Have never ever seen a spaghetti bolognaise dish which was swimming in some kind of 'sauce', and pasta which looked like the lengths were chopped !!! Could hardly believe that this was a dish which was presented in a so-called Italian restaurant. And guess what, the waiter/manager was Italian. I kid you not. Perhaps this was an 'off' night but to advertise Italian, the hotel has to shape up to obvious Italian standards. Such a disappointment. Travelled in late 2018More

Date of visit: December 2018
Helpful?
LouiseL362, General Manager at Balcone Italiano Tullamore, responded to this reviewResponded 11 February 2020

Hi Kipperhips, Thanks for taking the time to leave us a review. Sorry to hear your experience was not as you had hoped. I am not sure which menu you where on.. but I do know that our A la Carte menu has a host...More

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