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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible
Reviews (36)
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10
7
8
3
7
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Time of year
LanguageEnglish
Traveller rating
10
7
8
3
7
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Reviewed 15 November 2019 via mobile

Look, it’s Supermacs. Proper fast food that’s better quality than the global franchises. However, on a Saturday night they do the most Irish thing you’ll see by not cooking the cheaper ham/cheeseburgers. “Sorry, we don’t have that” is the message you’ll get for any burger...that is on the cheaper side of the prices.More

Date of visit: November 2019
Helpful?
Reviewed 10 August 2019

I love their food as do all the wee ones in our house. However their delivery service is appaling and needs a complete over haul. Drivers with not a clue of the geographical area at one point our ordered eventually arrived almost two hrs after...it was put in. Apart from it being freezing cold when it arrived it wasnt even my order and he had clearly given the order to wrong house. I didnt realise until after he dropped it off. When I phoned them apologies were made as the driver was new. I had to place my order all over again and wanted nearly one hr for it to be delivered. Always freezing cold. Eating on their premises however is always a pleasant experience and staff are always friendly and efficient. Neat and tidy. Its just the delivery service needs to be either removed or overhauled.More

Date of visit: July 2019
Helpful?
Reviewed 7 August 2019

It's a great place for some nice, cheap, crispy food. Food comes quick enough and is edible. Not the best place to go to in Tullamore but it'll do.

Date of visit: March 2019
Helpful?
Reviewed 7 August 2019

Fast service, food always hot and the staff in Tullamore go the extra mile for us customers. It's a great asset to the franchise.

Date of visit: August 2019
Helpful?
Reviewed 19 July 2019 via mobile

Stopping in Tullamore I decided against my better judgement to get something quick in supermacs I got chicken and chips The chicken was overcooked and generally disgusting, chips were fine Staff were polite and nice The place was clean as was the toilet, where unfortunately...the chicken ended upMore

Date of visit: July 2019
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Reviewed 28 April 2019 via mobile

We ordered a takeaway to be delivered and I don't think I have ever come across such a friendly and efficient delivery man. Well done Supermacs Tullamore! And the food was fantastic also

Date of visit: April 2019
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Reviewed 5 January 2019 via mobile

Pat Mc Donagh should be ashamed of this place. I enjoy supermacs as a treat from time to time but the tullamore outfit is bad really bad. I queued at the counter waiting to order, I watch one staff member making a pizza without gloves...on after handling numerous different things. The phone rang off the wall, no one answered. There was NO food in the hot pass ready but a bucket of chicken sat in the oven which must have been there at least an hour. I watched two different staff trying to cook the same portion of onion rings while the queue grew . One member of staff started to take my ordered and then walked away to look after something else and didn't come back. I was so disgusted at what arrived to my table, it was the chicken that had been in the bucket for an hour. The skin shattered of the chicken piece and I had to tear away the chicken directly under the skin because this part wasn't edible. I decided to bring it back to the counter and explained my dissatisfaction to which I was met with "fine" not sorry or anything. The same staff member went over and threw my chicken piece (only one- she let the other in the box) in the bin and took another piece out from the same bucket as from which the first piece came. .!!!! At €8.30 (which I think is an outrageous price anyway )I think is should come as standard that your actually able to eat the food you paid for. I left the food, I wasn't eating it and didn't bother complaining about it because the person who I believe to be the manager making the pizza had got out with the delivery bag and food. I had to ask for the code to the disabled toilet to use before I left because the regular toilet upstairs were blocked by a stack of furniture so that no one would use the upstairs tables. This place is a joke.More

Date of visit: January 2019
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Reviewed 26 October 2018

We bought a bucket of chicken with fries and a pizza, the chicken wasn't edible the chips were hard and not very nice, we left all the chicken apart from one piece I tried to eat, it looked like it had been cooked several times...and then kept warm in an oven, my wife didn't eat anything, at no point did anyone ask if everything was OK, i will never use this place again. very poor service.More

Date of visit: October 2018
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Reviewed 5 October 2018 via mobile

Best of the best. Wanted a nice warm burger after been at no show ploughing championship Was all i needed and was perfect and staff were great. Nothing fancy nothing posh but food you could eat

Date of visit: September 2018
Helpful?1  
Reviewed 12 September 2018 via mobile

My husband nipped into supermacs in tullamore for a takeaway after a long day at work,he ordered garlic and cheese chips for myself and my son..halfway through eating my garlic and cheese chips I found a very long black hair,absolutely put me off eating the...rest of my food!!..wasn't my hair as I'm blonde this is NOT the first time we have had issues with supermacs in tullamore..poor hygiene..terrible customer service..incorrect orders..this is the straw that broke the camel's back..we will NOT be returning to this establishment again..this is not a reflection on the company itself as the supermacs in portlaoise for instance is stellar in food quality..hygiene and customer service..in my humble opinion I would strongly advise avoiding this branch of supermacs (Tullamore) until the issues outlined have been resolved.More

Date of visit: September 2018
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Questions & Answers
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Séin Ó
24 October 2019|
Answer
Response from LiamDumpleton1972 | Reviewed this property |
Lot of roadworks going on outside the front door day and night.. it would no doubt be affecting things. Otherwise I can’t see why they would ever close the doors early.
0
Votes
Sightseer02075090798
11 June 2019|
AnswerShow all 2 answers
Response from Ayaan S |
I completely agree with Denis on not eating meat that is slaughtered in a barbaric manner!! But, Denis, Halal meat is actually the opposite of what you have described! if supermacs does sell halal meat i would applaud them... More
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Frequently Asked Questions about Supermacs Ireland

  • Yes, Supermacs Ireland offers takeaway services.

  • Yes, Supermacs Ireland offers delivery services.

  • Supermacs Ireland is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 3.5
    • Value: 4