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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, European
Special Diets
Vegetarian Friendly
Meals
Lunch, Brunch, Breakfast
View all details
meals, features
Reviews (101)
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Traveller rating
62
22
10
1
3
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LanguageEnglish
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Traveller rating
62
22
10
1
3
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Reviewed 3 February 2020

Alan is a nice hard working guy but unfortunatly he can't be there all the time, i call regularly and can plainly see the difference when he is not there ie uncleared tables, staff on phones while customers wait for tables/takeaways etc. Only reason i...return is for the great coffee and that is not enough some times.More

Date of visit: January 2020
Helpful?
Reviewed 9 October 2019

I had a very strange experience yesterday in Chocolate Brown. Quite often my partner and I(sometimes with our children) frequent the business. We went in, as per normal - placed our orders and I went to use the toilet facilities. They we're all out of...order, not knowing the 3rd door, I tried it and one of the members of staff became very abusive and started swearing at me asking me can I not fn read... At this point, I walked back to the counter in shock, other customers were looking at me and it was very embarrassing. The members of staff returned to the counter and I asked could I please use the staff toilet. I was bluntly told No. For the first time ever, we paid and walked out into the rain to find a toilet. I have never been so insulted by a person in a retail unit. The other members of staff quietly apologize for her behavior. Very disappointedMore

Date of visit: October 2019
Helpful?1  
ATDuffy, Owner at Chocolate Brown, responded to this reviewResponded 17 October 2019

Dear Sir Firstly I am very very sorry about your experience at Chocolate Brown in Portlaoise. We have experienced ongoing issues with Irish Water and our waste connections. For this reason, our toilets were blocked and out of use. We put up signs and turned...More

Reviewed 7 August 2019

I really love 'Chocolate Brown'..Alan runs a great place and the coffeee is great. Always feels like your own house when you walk in...customers and staff all know each other..it's brilliant!! Its quite small so it feels intimate.

Date of visit: July 2019
Helpful?
Reviewed 1 July 2019

I love the coffee here and even though it is always busy and there is a wait it is generally fine. However recently there seems to be a shift in service as the waits are much longer and you don’t always get what you want....Saturday I ordered a plain bagel with cream cheese to go, I was under pressure for time so maybe that’s why it annoyed me it was so slow, also there ways only 2 tables occupied but the rest of the tables had dirty dishes on them. I finally saw a girl leave a toasted bagel to girl up front but it was a Sesame seed bagel. When I asked if that was mine I reminded the young lady I had ordered a plain bagel only to be told Sure it’s only Sesame seeds. As I was in a hurry I took it and ran thinking I could eat the bottom half. Actually I couldn’t as it had seeds as well and my coworker that I gave it to said it was as tough as an old boot and binned it after 2 bites. Possibly toasted from frozen, though I am only guessing at that.More

Date of visit: July 2019
Helpful?
Reviewed 27 April 2019

Great little coffee shop. Although they had a light lunch offer which was disappointing value wise. Ad didn't state wrap was mini size, so in fact its better value to go for the full size wrap rather than the cup of soup and mini wrap....Would wish to be advised wrap is mini size. Good central location with outside smoking area.More

Date of visit: April 2019
Helpful?
Reviewed 4 January 2019 via mobile

Love the coffee here and have been a regular customer the last few years but the recent opportunistic increase in prices has lost them a customer. I totally understand the recent VAT increase necessitated a price increase but you cannot justify a regular mocha increasing...from 3.40 to 3.70! An increase of 10 or 15 cent would have been fair and decent. Will not be returning, what a shame.More

Date of visit: January 2019
Helpful?3  
Reviewed 12 November 2018

On Sunday last 11 November we had breakfast in Choc Brown. As usual it was top class. Simple but beautifully prepared and presented. My husband had tea and a breakfast croissant. The tea came in an individual pot. the croissant was heated and was just...right, he said. I had a plain croissant and a regular americano. My croissant was heated too and came with butter and jam. The presentation in Choc Brown is always impeccable. A very tasty, enjoyable breakfast!More

Date of visit: November 2018
Helpful?
Reviewed 2 October 2018 via mobile

Choc Browns is a great place to go for a chill out and read the paper or meet folk. It’s so small it’s very intimate. Great coffee... the most important thing!!

Date of visit: October 2018
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Reviewed 24 September 2018 via mobile

This café is a hive of activity, great energy emanating from the hussle and bussle. Coffee is consistently excellent, great choice of food for quick bite on the go, all looking very fresh and inviting.......from sandwiches bursting with filling plus salad leaves in most to,...muffins, pastries etc.....great choice. A big, hot strong coffee complimented with rich, moist brownie just perfect, they do that wellMore

Date of visit: September 2018
Helpful?
Reviewed 21 August 2018 via mobile

If you want drink delicois coffee and eat something special, you must come there. Very fast service but not a lot of space. This is a good break during the day

Date of visit: May 2018
Helpful?
ATDuffy, Owner at Chocolate Brown, responded to this reviewResponded 22 August 2018

Thank You

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